ZipRecruiter

Log In

1

Manager Call Now Jobs in Ohio (NOW HIRING)

Global

Call Center Rep-Global

Columbus, OH · On-site

$18/hr

Apply Now Share This Opportunity Are you seeking a role that offers a healthy work/life balance and ... Answering phone inquiries * Managing customer accounts * Assisting with order placement

SPECTRUM

Call Center Representative

Columbus, OH · On-site

$20/hr

S. without employment-based immigration sponsorship, now or in the future. Are you positive and ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...

SPECTRUM

Call Center Representative

North Canton, OH · On-site

$20/hr

S. without employment-based immigration sponsorship, now or in the future. Start Date: October 23rd ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...

Bella Terrace

State Tested Nursing Assistant (STNA)

Bexley, OH · On-site

$14.50 - $19.25/hr

UNDER NEW MANAGEMENT! Call or text Hannah at (330)-958-4584 to schedule an interview Bella Terrace, located in Columbus OH, is now hiring full-time and part-time STNAs for 12-hour shifts who are ...

Domino's

Store Manager (2267)

Kenton, OH · On-site

Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to ...

Domino's Pizza

Store Manager (2259)

Upper Sandusky, OH · On-site

Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to ...

Domino's

Store Manager (2259)

Upper Sandusky, OH · On-site

Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to ...

Domino's Pizza

Store Manager (2259)

Upper Sandusky, OH · On-site

Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to ...

previous pagenext page

Showing results 21-40

All JobsCall Now JobsManager Call Now JobsManager Call Now Jobs in Ohio

Manager Call Now information

What is a manager call now?

Manager Call Now positions typically involve overseeing customer service call centers or teams that handle inbound and outbound calls. Managers in these roles are responsible for supervising staff, optimizing call processes, ensuring high-quality customer interactions, and meeting organizational goals. They may also handle escalated customer issues, train new employees, and analyze call data to improve performance. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need experience in customer service, leadership, and workforce management, often supported by a bachelor's degree or equivalent experience. Familiarity with call center software, CRM systems, and performance analytics tools is crucial. Strong communication, problem-solving, and motivational skills help in managing teams and resolving escalated issues. These capabilities ensure efficient operations, high customer satisfaction, and effective team performance in a call center environment.

What are some typical challenges faced by a manager in a call center environment, and how can they be addressed?

Managers in call center environments often face challenges such as high employee turnover, maintaining team motivation, and ensuring consistent customer service quality. To address these, successful managers focus on fostering a supportive team culture, providing ongoing training, and setting clear performance metrics. Regular feedback sessions and open communication channels also help managers quickly resolve issues and boost team morale, leading to improved performance and reduced attrition.

What is the difference between Manager Call Now vs Customer Service Manager?

AspectManager Call NowCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree often preferred; experience in customer service management
Work EnvironmentCall centers, customer support departmentsOffice settings, customer service departments
Industry UsageTelecommunications, retail, service industriesRetail, hospitality, corporate sectors
Common Search/ComparisonCustomer support roles, call center managementCustomer service leadership, client relations

The comparison between Manager Call Now and Customer Service Manager shows that both roles focus on customer interactions but differ mainly in scope and credentials. Manager Call Now typically involves overseeing call center operations with a focus on immediate customer support, while Customer Service Managers often handle broader client relations and team management. Understanding these differences helps job seekers find the right role based on their experience and career goals.

Do hiring managers call to offer a job?

In many cases, hiring managers or recruiters do call candidates to extend a job offer, especially after successful interviews. However, some companies may send offers via email or other written communication, depending on their hiring process and company policies.

What manager job pays the most?

The highest-paying managerial roles typically include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often require extensive experience, advanced degrees, and leadership skills. In certain industries like finance, technology, and healthcare, senior managers and directors can also earn substantial salaries, especially with bonuses and stock options.

What are popular job titles related to Manager Call Now jobs in Ohio?

For Manager Call Now jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Call Now jobs in Ohio look for?

The top searched job categories for Manager Call Now jobs in Ohio are:

What cities in Ohio are hiring for Manager Call Now jobs?

Cities in Ohio with the most Manager Call Now job openings:

Manager Call Now jobs near you

Communication Center Representative (call center)

TruPartner Credit Union

Cincinnati, OH

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Call Center Representative

TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Call Center Representative to communicate with members about plans and services. Are you a positive person that flourishes with social interaction? Do you enjoy helping the community with quality customer service? Are you looking to join a team-oriented and top-industry company? If yes, keep reading!

We provide great benefits and perks, including health, dental, vision, and prescription coverage. Life and disability insurance are at no cost to employees. We also offer immediate enrollment in our 401(k) plan, and an onsite gym available 24/7. If this sounds like the right call center opportunity for you, apply today!


ABOUT TRUPARTNER CREDIT UNION

Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Louise's goal was to help each person attain their personal economic goals. TruPartner has always believed in this philosophy of "people helping people". Now, we are leaders in the financial industry. We offer numerous products for our members to help them save money for the future as well as various lending options for their short and long-term needs. Our savings products pay dividends and our loan rates are very competitive with the market. Most of all, we love to give top-notch service to our 17,000+ member-owners.

At TruPartner, our core values for employees are collaborative, respectful, exceed expectations, driven, inclusive and trustworthy.

TruPartner is filled with friendly, courteous, knowledgeable, and educated staff that offers a team-oriented and collaborative environment for everyone to succeed!


A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE

As a representative, you are valuable to the credit union for being the first point of contact with our members. With excellent communication, you answer incoming calls and proactively discuss with members various information, such as policies, programs, orders, payments, products, and services. You enjoy listening and empathizing with members to try to remedy complaints in a calm and composed manner. Excellent organization and time management skills assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed. You get great satisfaction by offering exceptional service to our members that provides everyone enormous success.


CALL CENTER REPRESENTATIVE QUALIFICATIONS

  • Previous customer service or related experience
  • Basic understanding of computers and technology
  • Strong communicator

Can you stay calm under pressure? Do you have strong communication skills, both verbal and written? Are you able to quickly adapt and think critically to solve any problems that arise? Do you have excellent organization and time management skills? If yes, we want you to join our TruPartner team!


CALL CENTER REPRESENTATIVE WORK SCHEDULE

You typically work Monday through Friday from 8:15 AM to 5 PM, as well as some Saturdays (typically 2/month) from 9:00 AM to 1:00 PM. Your flexibility provides excellent customer service that our members and team greatly appreciate.

Why You'll Love It Here

We're a credit union - which means we're a little different from your typical financial institution, in the best way. Our members are also our owners, and that changes everything about how we operate. There are no shareholders demanding higher fees or bigger margins. Every dollar we make goes back into better rates, better services, and a better experience for the people who trust us with their financial lives.

Our team members say it best: this is a place where your work genuinely matters. You'll work alongside people who care about doing things right, who support each other, and who take pride in serving the Cincinnati community with integrity.

Our Core Values: CREDIT

Everything we do is guided by six values that define who we are and how we show up - for our members and for each other.


C - Collaboration

We succeed together. This role sits at the intersection of lending, servicing, and member protection - and great teamwork is what makes it work.

R - Respectful

Every member, every colleague, every interaction deserves care and professionalism. We treat people the way we'd want to be treated.

E - Exceeding Expectations

Good enough isn't in our vocabulary. We hold ourselves to a higher standard - especially when it comes to accuracy and service.

D - Driven

We're motivated by purpose. Our team takes initiative, follows through, and takes pride in doing the work right.

I - Inclusive

We celebrate different backgrounds, perspectives, and experiences. Everyone belongs here.

T - Trustworthy

Our members trust us with their financial lives. We earn that trust every day through integrity, transparency, and consistency.


Ready to make a difference? We'd love to meet you.

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel you'll be perfect as our full-time Call Center Representative, apply now using our initial 3-minute, mobile-friendly application.


For the full job description, see our jobs website at https://www.applicantpro.com/openings/trupartnercu/jobs

Apply