Description
Binary Defense (BD) is seeking a talented Junior Account Manager.
OVERVIEW
Building relationships with existing client base to ensure they are engaged with their service
Ensuring your clients are getting the highest return on their investment from their service
Strategically partnering with your clients to understand their key security related business challenges and initiatives
Partnering with internal teams to manage and retain client relationships and build client loyalty
Ensuring client satisfaction, retention, operational efficiency and quality of service
Growing existing business with product portfolio and additional services.
Onboarding new clients and continuing to engage on a quarterly basis with business reviews.
Contributing to the sales team and customer success team for business initiatives and training support.
RESPONSIBILITIES
Working towards and achieving targets
Building relationships with senior level individuals across accounts
Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment
Planning and organizing your time effectively
Delivering customer service and passionate about delivering value to clients
Communicating a clear and concise message verbally or via email
Developing pipeline and managing sales cycle for growth within existing accounts for Tier S/1 accounts
Requirements
TRAITS
Extremely Driven ("Hungry") - strong drive to succeed financially and otherwise
Competitive & Highly Motivated
Intellectually Curious & Coachable
Customer + value driven minded
Socially adept and approachable
QUALIFICATIONS
Bachelor's degree or related experience
Ability to have strong business conversations and understand business needs to align our proposition of value.
Proactively networking within their territory at local events
Able to analyze numbers to develop business plans and exceed targets with a systematic approach
Leverage sales resources including technology, SDRs, marketing, and technical teams effectively
Strong communication skills
Creatively think through and solve problems
Handles pressure well while meeting deadlines and targets
Skill in prioritizing and triaging obligations
Attention to detail
Excellent time management and organization
Ability to be flexible in travel and change as the needs of the business evolve
About Binary Defense
Binary Defense is a leading Managed Detection and Response (MDR) provider, trusted by hundreds of organizations to protect what matters most. Our team of SOC analysts, threat hunters, detection engineers, and threat researchers work around the clock to deliver proactive, risk-focused security outcomes. We bring the attacker's mindset to defense, helping clients detect threats earlier, respond faster, and continuously improve their security posture.
For more information, visit our website, check out our blog, or follow us on LinkedIn.
Binary Defense offers competitive medical, dental and vision coverage for employees and dependents, a 401k match which vests every payroll, a flexible and remote friendly work environment, as well as training opportunities to expand your skill set (to name a few!). If you're interested in joining a growing team with great perks, we encourage you to apply!