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Spotify Customer Service Jobs (NOW HIRING)

Revivn

Customer Experience Associate

Fresno, CA · On-site

$21 - $24/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... What we're looking for * 1+ years of customer service, customer support, or related experience ...

Revivn

Customer Experience Associate

Fresno, CA · On-site

$21 - $24/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... What We're Looking For * 1+ years of customer service, customer support, or related experience ...

Lennar

Manager, Cloud Engineering

Miami, FL · On-site

... customer service, giving back to the communities in which we work and live in, and fostering a ... You will lead a team of engineers who own the Spotify Portal (built on Backstage), the CI/CD ...

Lennar

Manager, Cloud Engineering

Miami, FL · On-site

... customer service, giving back to the communities in which we work and live in, and fostering a ... You will lead a team of engineers who own the Spotify Portal (built on Backstage), the CI/CD ...

Lennar Homes

Manager, Cloud Engineering

Miami, FL · On-site

... customer service, giving back to the communities in which we work and live in, and fostering a ... You will lead a team of engineers who own the Spotify Portal (built on Backstage), the CI/CD ...

RemotePass

Senior Customer Success Manager (EU)

... Spotify, Logitech, and Deloitte, and operating across 150+ countries. We are backed by leading ... Drive customer loyalty and uncover opportunities for upselling or cross-selling RemotePass services.

New

Justin Price Agency

Insurance Sales Advisor

Jonesville, MI · On-site

$48K - $87K/yr

We believe that when employees and customers both succeed, everyone wins. We expect a lot from ... Spotify subscription provided * Bonus incentive based on individual/agency performance * Paid time ...

Justin Price Agency

Insurance Sales Advisor

Jonesville, MI · On-site

$48K - $87K/yr

We believe that when employees and customers both succeed, everyone wins. We expect a lot from ... Spotify subscription provided * Bonus incentive based on individual/agency performance * Paid time ...

Red Apple Creative

Account Manager

Manhattan, NY · On-site

Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...

Red Apple Creative

Account Manager

Manhattan, NY · On-site

Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...

PureCars

Manager, Dealer Success

Kansas City, MO · On-site +1

We are proud to partner with leading organizations such as Google, Meta, Amazon, Spotify, Disney ... The mission for this individual will be to provide exceptional customer service and leadership to ...

PureCars

Manager, Dealer Success

Kansas City, MO · On-site +1

We are proud to partner with leading organizations such as Google, Meta, Amazon, Spotify, Disney ... The mission for this individual will be to provide exceptional customer service and leadership to ...

Jobsbridge

Android Developer

Seattle, WA · On-site

$63.50 - $83.25/hr

T staffing and professional services company specializing in Web, Cloud & Mobility staffing ... customers by integrating Spotify enhancements for personalized music streaming and suggesting ...

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Spotify Customer Service information

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How much do spotify customer service jobs pay per year?

As of Sep 11, 2026, the average yearly pay for spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Spotify Customer Service?

A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.

What are the typical daily responsibilities for a Spotify Customer Service?

Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.

What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?

To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

Can I work for Spotify customer service remotely?

Spotify customer service roles can often be performed remotely, depending on the company's current policies and the specific position. Remote customer service jobs typically require good communication skills, a reliable internet connection, and sometimes specific software or tools. Availability for remote work may vary based on location and role requirements.

Do Spotify Customer Service employees work remotely?

Spotify Customer Service employees often have the option to work remotely, especially for roles that involve online communication and troubleshooting. The availability of remote work can depend on the specific position, location, and company policies, but remote work arrangements are common in customer support roles within the company.

What cities are hiring for Spotify Customer Service jobs?

Cities with the most Spotify Customer Service job openings:

What are the most commonly searched types of Spotify Customer Service jobs?

The most popular types of Spotify Customer Service jobs are:

What states have the most Spotify Customer Service jobs?

States with the most job openings for Spotify Customer Service jobs include:

What job categories do people searching Spotify Customer Service jobs look for?

The top searched job categories for Spotify Customer Service jobs are:

Spotify Customer Service jobs near you
Infographic showing various Spotify Customer Service job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Experience Associate

Fresno, CA • On-site

Revivn
Software Development • 11 - 50 employees
Learn more about Revivnexternal

$21 - $24/hr

Full-time

Re-posted 26 days ago

Job description

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling.
We're ramping up our efforts to grow our hardware resale business through eCommerce and wholesale channels, and we're on the lookout for a full-time Customer Experience Representative to join our team. In this role, you'll be the primary point of contact for our customers, ensuring every interaction is positive and exceeds their expectations.
You'll collaborate closely with our computer repair team to enhance the after-sales process and reduce refunds. Your day-to-day will involve managing and reconciling inventory data, digging into any discrepancies, preparing reports, and wrapping up customer tickets as they come in. Plus, you'll play a key role in addressing customer inquiries, resolving issues, and providing valuable feedback to help us continuously improve our products and services.
This is an in-person role based in our Fresno, California facility. The schedule is Monday through Friday from 7:30am to 4:00pm, with occasional weekend or holiday coverage as business needs require.
What you'll do
Customer Experience
  • Own customer support tickets from initial contact through resolution, delivering a timely and thoughtful experience.
  • Coordinate returns, exchanges, warranties, and defective item claims with internal teams and external partners.
  • Communicate professionally with customers through email and support platforms, resolving issues with empathy and urgency.
  • Escalate complex issues when needed while keeping customers informed throughout the process.

Operations & Inventory
  • Partner with our repair and warehouse teams to improve post-purchase quality and reduce returns and refunds.
  • Use our warehouse management system to process customer exchanges and maintain accurate documentation.
  • Perform weekly cycle counts and inventory audits, identifying and researching discrepancies.
  • Review inventory adjustments and support reporting that helps improve inventory accuracy and profitability.
  • Prepare reports and share customer and inventory insights with leadership to help drive operational improvements.
What we're looking for
  • 1+ years of customer service, customer support, or related experience, preferably in an eCommerce, retail, or direct-to-consumer environment.
  • Strong written and verbal communication skills with the ability to handle challenging situations professionally.
  • Excellent organization skills and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable learning and using warehouse management systems, customer support platforms, and Microsoft Office or Google Workspace.
  • Strong attention to detail with a problem-solving mindset.
  • Positive, collaborative attitude and a willingness to jump in wherever needed.
  • Curious about technology and excited to learn.

Nice to have
  • Experience with inventory management or warehouse operations.
  • Experience working with eCommerce platforms or online marketplaces.
  • Familiarity with customer support software and ticketing systems.
Other things to know
  • Most customer interactions happen through email and support tickets. Phone support is minimal.
  • This role works closely with warehouse, repair, and inventory teams, so collaboration across departments is an important part of the job.
  • You'll spend time both at a computer and on the warehouse floor when investigating inventory or product-related issues.

If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application.
We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
The range for a Customer Experience Representative is $21-24/hr. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.

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