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Self Service Jobs (NOW HIRING)

Oversee orders and maintain par levels of inventory for each self-service outlet * Manage, monitor and mentor staff to ensure they are following proper policies and procedures * Actively Supervise ...

WI ยท On-site

$136 - $239/hr

## Self-Service & AI Implementation Senior Principal ConsultantApplylocations: Massachusetts, USA: Virginia, USA: California, USA: Texas, USAtime type: Full timeposted on: Posted Todayjob requisition id:

$136 - $239/hr

## Self-Service & AI Implementation Senior Principal ConsultantApplylocations: Massachusetts, USA: Virginia, USA: California, USA: Texas, USAtime type: Full timeposted on: Posted 8 Days Agojob ...

The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized Self-service digital and AI driven ...

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Self Service information

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$12

$23

$39

How much do self service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for self service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a self service job?

Self service jobs are positions that involve assisting customers in utilizing self-service technologies or processes, such as kiosks, checkouts, or online platforms, to complete transactions or access services independently. Employees in these roles may help customers navigate self-service systems, troubleshoot issues, and ensure a smooth experience. Common industries with self service jobs include retail, hospitality, banking, and transportation. These positions require strong customer service skills and the ability to provide technical support.

What are some common challenges faced by professionals in self-service roles, and how can they be addressed?

Professionals in self-service roles, such as those managing self-checkout kiosks or digital support platforms, often encounter challenges related to troubleshooting technical issues and assisting customers who may be unfamiliar with the technology. To address these challenges, it's important to remain patient, communicate clearly, and stay up-to-date with training on new systems or updates. Additionally, collaborating closely with IT and customer service teams helps ensure that issues are resolved quickly and that the customer experience remains positive.

What are the key skills and qualifications needed to thrive as a self service specialist?

To thrive as a Self-Service Specialist, you need knowledge of customer service principles, problem-solving aptitude, and familiarity with self-service technologies, often supported by a high school diploma or equivalent. Experience with CRM systems, self-service kiosks, and ticketing platforms is commonly required. Strong communication, patience, and adaptability help you support users and resolve issues effectively. These skills ensure smooth customer interactions, maximize system efficiency, and enhance overall user satisfaction.

What is the difference between Self Service vs Customer Service Representative?

AspectSelf ServiceCustomer Service Representative
Required credentialsBasic computer skills, sometimes certifications in softwareHigh school diploma, communication skills, sometimes certifications in customer service
Work environmentOnline platforms, kiosks, remoteCall centers, retail stores, offices
Employer and industry usageRetail, banking, telecom, e-commerceRetail, telecom, banking, hospitality

Self Service involves customers using digital tools or kiosks to perform tasks independently, reducing direct interaction. Customer Service Representatives provide direct assistance through calls or in-person interactions. Both roles are essential in customer support, but Self Service emphasizes automation and self-help options, while Customer Service Representatives focus on personalized support.

More about Self Service jobs

What cities are hiring for Self Service jobs?

Cities with the most Self Service job openings:

What states have the most Self Service jobs?

States with the most job openings for Self Service jobs include:

Infographic showing various Self Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Manager Self Service

Treasure Island

Las Vegas, NV โ€ข On-site

Full-time

Posted 19 days ago


Job description

Specific Job Functions:

  • Monitor service levels in the department and adjust staffing levels as needed
  • Ensure adequate staffing levels are maintained
  • Ensure guest satisfaction by interacting and making sure the guest expectations have been achieved
  • Maintain a friendly, courteous and professional relationship with all guests, employees and Vendors. (Licensed Store Partners)
  • Communicate via e-mail in a professional manner and follow computer use guidelines
  • Communicate all departmental needs to the Assistant Director and Director of Food and Beverage
  • Complete paperwork, daily reports, menu analysis, cost analysis, monthly Profit and Loss statements and all other necessary financial analysis for the department.
  • Manage and lead staff including hiring, scheduling, employee counseling and commendations
  • Train employees on steps of service, sequence of service and hold them accountable to the standards.
  • Conduct upbeat daily pre-shift meetings and regular staff training meetings
  • Ensure all employees have the necessary permits after clock in
  • Ensure all employees meet established uniform standards.
  • Oversee orders and maintain par levels of inventory for each self-service outlet
  • Manage, monitor and mentor staff to ensure they are following proper policies and procedures
  • Actively Supervise all department outlets by ensuring areas of the department are constantly maintained for cleanliness
  • Ensure daily operational tasks are performed and completed
  • Maintain company and departmental health and safety standards
  • Ensure necessary tools are provided to staff as needed
  • Ensure departmental and company policies are followed
  • Achieve service, financial, and human resource goals set forth by senior management.
  • Perform all duties as deemed necessary for the success of the department
  • Conduct Quarterly Starbucks Promotional Launch Meeting with Assistant Managers and Cindy Ferris.
  • Execute Starbucks Quarterly Promotion drink preparation training.
  • Execute all Starbuck Promotions in compliance with Starbucks Standards and on time
  • Create weekly schedules
  • Run shifts- to cover assistant managers’ days off.
  • Payroll/Kronos
  • Cash Variance and Locker Audit tracking
  • Avero-track employee productivity
  • Handle vacation requests
  • Leaves of absences/ FMLA personal action notice
  • Handle employee concerns/ resolutions-Monthly meetings with Shop Stewarts with a provided meeting agenda one week in advance.
  • Employee Relations- meet on grievances and BOA
  • Coach train and develop staff
  • Handle Guest complaints
  • Mentor and develop direct management team
  • Coordinate with other departments and assist with guest needs

Qualifications:

  • Minimum 5-years’ experience managing a high-volume self-serve/ grab and go restaurants
  • Communicate effectively in English both verbally and written forms
  • Must possess basic computer skills including Word, Excel, Outlook and Access
  • Minimum 2- years of creative, proven marketing experience. (Ability to provide marketing portfolio upon request)
  • Mandatory testing on restaurant menu knowledge (Information will be provided)