Service Engineer
Redmond, WA · On-site
Experience in AD (Active Directory) or AAD Sync ADFS - Experience in Active Directory Federation Services (AD FS) Password management - Self-service password reset / Self-service group management ...
Redmond, WA · On-site
Experience in AD (Active Directory) or AAD Sync ADFS - Experience in Active Directory Federation Services (AD FS) Password management - Self-service password reset / Self-service group management ...
Redmond, WA · On-site
Experience in AD (Active Directory) or AAD Sync ADFS - Experience in Active Directory Federation Services (AD FS) Password management - Self-service password reset / Self-service group management ...
Create and maintain knowledge articles, standard work instructions, and user-facing self-help ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...
Create and maintain knowledge articles, standard work instructions, and user-facing self-help ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...
Create and maintain knowledge articles, standard work instructions, and user-facing self-help ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...
Create and maintain knowledge articles, standard work instructions, and user-facing self-help ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...
Omaha, NE · On-site
$140 - $190/hr
Employee Experience & Digital Self-Service * Develop and execute the vision and roadmap to transform support from a reactive, transaction-based model into a proactive, experience-driven organization.
Omaha, NE · On-site
$140 - $190/hr
Employee Experience & Digital Self-Service * Develop and execute the vision and roadmap to transform support from a reactive, transaction-based model into a proactive, experience-driven organization.
Lead all aspects of Tier 1 Support operations phone, chat, ticket, and self-service channels ensuring exceptional customer experiences while meeting SLAs and operational targets. * Drive continuous ...
Lead all aspects of Tier 1 Support operations phone, chat, ticket, and self-service channels ensuring exceptional customer experiences while meeting SLAs and operational targets. * Drive continuous ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
Los Angeles, CA · On-site
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
Los Angeles, CA · On-site
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
Syracuse, NY · On-site
$15.75 - $21.50/hr
The Customer Service Representative is responsible for assisting customers with issues related to the self-service experience, ensuring timely and accurate resolution. The primary goal is to deliver ...
Syracuse, NY · On-site
$15.75 - $21.50/hr
The Customer Service Representative is responsible for assisting customers with issues related to the self-service experience, ensuring timely and accurate resolution. The primary goal is to deliver ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
If you are a top-performing self-storage professional ready for a challenging role, enjoy people, excel at sales and customer service, take pride in maintaining impeccable standards, and thrive in an ...
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Lead the evolution from agent-assisted service to automation-first and self-service models by identifying root causes of service demand, reducing avoidable ticket volume, and implementing solutions ...
New
Be Seen First
Lexington, KY · On-site
$17 - $18/hr
... for our self-storage facilities in Lexington. Persons selected will work in both the office and outside on the property. Job responsibilities include: - Providing outstanding customer service in ...
Quick apply
Be Seen First
Lexington, KY · On-site
$17 - $18/hr
... for our self-storage facilities in Lexington. Persons selected will work in both the office and outside on the property. Job responsibilities include: - Providing outstanding customer service in ...
As service delivery shifts toward AI-assisted triage, self-service, and experience-based measurement, the Manager is responsible for evolving the support model - expanding automation and self-service ...
As service delivery shifts toward AI-assisted triage, self-service, and experience-based measurement, the Manager is responsible for evolving the support model - expanding automation and self-service ...
Models great customer service for staff. * Complete self-assessments or ensure they are completed thoroughly and accurately and on time. * Participate and/or lead performance and accountability ...
Models great customer service for staff. * Complete self-assessments or ensure they are completed thoroughly and accurately and on time. * Participate and/or lead performance and accountability ...
$12.50 - $14.93
7% of jobs
$17.18 is the 25th percentile. Wages below this are outliers.
$14.93 - $17.35
19% of jobs
The median wage is $19.72 / hr.
$17.35 - $19.78
24% of jobs
$19.78 - $22.20
12% of jobs
$22.20 - $24.63
5% of jobs
$24.63 - $27.05
7% of jobs
$27.08 is the 75th percentile. Wages above this are outliers.
$27.05 - $29.48
23% of jobs
$29.48 - $31.91
2% of jobs
$31.91 - $34.33
0% of jobs
$34.33 - $36.76
0% of jobs
$36.76 - $39.18
0% of jobs
$12
$23
$39
| Aspect | Self Service | Customer Service Representative |
|---|---|---|
| Required credentials | Basic computer skills, sometimes certifications in software | High school diploma, communication skills, sometimes certifications in customer service |
| Work environment | Online platforms, kiosks, remote | Call centers, retail stores, offices |
| Employer and industry usage | Retail, banking, telecom, e-commerce | Retail, telecom, banking, hospitality |
Self Service involves customers using digital tools or kiosks to perform tasks independently, reducing direct interaction. Customer Service Representatives provide direct assistance through calls or in-person interactions. Both roles are essential in customer support, but Self Service emphasizes automation and self-help options, while Customer Service Representatives focus on personalized support.
Cities with the most Self Service job openings:
States with the most job openings for Self Service jobs include:
The top searched job categories for Self Service jobs are:

Experience in AD (Active Directory) or AAD Sync
ADFS - Experience in Active Directory Federation Services (AD FS)
Password management - Self-service password reset / Self-service group management
Azure AD connect health
Group assignments to applications
Azure Multi Factor Authentication (AMFA)
Azure AD Premium license - Service
Active Directory Trusts
Domain Secure Channels
Dynamic Access Control and Account Lockout Issues
Office 365 etc.
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
It services
201 - 500 Employees
Valencia, CA, US
2003