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Spotify Customer Service Jobs (NOW HIRING)

Lennar

Lead Software Engineer, AI Platform

Irving, TX

... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...

Red Apple Creative

Account Manager

Manhattan, NY

Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...

Red Apple Creative

Account Manager

Manhattan, NY · On-site

Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...

Great Lakes Investment Advisors

Be Seen First

Receptionist

Midland, MI · On-site

$47K - $50K/yr

Prior Customer Service / Hospitality Experience (Preferred) * Prior Experience Working with CRM ... PODCAST: "Your Financial Empower Hour" available on Spotify, Amazon Music, Apple Music * YouTube:

Jobsbridge

Android Developer

Seattle, WA

$63.50 - $83.25/hr

T staffing and professional services company specializing in Web, Cloud & Mobility staffing ... customers by integrating Spotify enhancements for personalized music streaming and suggesting ...

CapTech Consulting

Lead Power Platform Developer

Richmond, VA

$58.50 - $76.50/hr

Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module ... Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more * Employee ...

New

CapTech Consulting

Lead Power Platform Developer

Columbus, OH · On-site

$57 - $74.50/hr

Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module ... Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more * Employee ...

CapTech Consulting

Lead Power Platform Developer

Richmond, VA

$58.50 - $76.50/hr

Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module ... Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more * Employee ...

New

CapTech Consulting

Lead Power Platform Developer

Richmond, VA

$58.50 - $76.50/hr

Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module ... Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more * Employee ...

New

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All JobsSpotify Customer Service Jobs

Spotify Customer Service information

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$24.5K

$58K

$101K

How much do spotify customer service jobs pay per year?

As of Jun 19, 2026, the average yearly pay for spotify customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Does Spotify do remote jobs?

Spotify Customer Service roles are often available as remote positions, allowing employees to work from home depending on the company's current policies and the specific role. Remote jobs typically require good communication skills, familiarity with digital tools, and a reliable internet connection. Availability of remote work may vary by location and job requirements.

Can you actually get paid to be a Spotify reviewer?

Spotify customer service roles do not typically involve paid reviewing of music or content. Paid positions generally focus on assisting users with account issues, troubleshooting, and providing support. Reviewing music or content for payment is usually done through independent or third-party platforms, not as part of official customer service jobs.

Does Spotify have a customer service department?

Spotify customer service is available to assist users with account issues, technical support, and billing questions. The company offers support through online help centers, email, and live chat options, and customer service representatives are trained to handle a variety of user concerns.

What is a Spotify Customer Service job?

A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.

What are the typical daily responsibilities for a Spotify Customer Service representative?

Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.

Is it hard to get hired by Spotify?

Getting hired as a Spotify Customer Service representative can be competitive, as the company looks for candidates with strong communication skills, customer service experience, and familiarity with digital platforms. The hiring process typically involves multiple interview stages and assessments to evaluate technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?

To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

More about Spotify Customer Service jobs
What cities are hiring for Spotify Customer Service jobs? Cities with the most Spotify Customer Service job openings:
What are the most commonly searched types of Spotify Customer Service jobs? The most popular types of Spotify Customer Service jobs are:
What states have the most Spotify Customer Service jobs? States with the most job openings for Spotify Customer Service jobs include:
What job categories do people searching Spotify Customer Service jobs look for? The top searched job categories for Spotify Customer Service jobs are:
Spotify Customer Service jobs near you
Infographic showing various Spotify Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Paid Digital Media Specialist

Paid Digital Media Specialist

The Cordish Companies

Baltimore, MD • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Live! Hospitality & Entertainment is seeking a Paid Media Specialist to join our Corporate Marketing Team in Baltimore as part of our growing Digital Marketing department. The Specialist will support marketing initiatives for Live! Hospitality & Entertainment brands. This role is responsible for impactful advertising campaigns aimed at driving customer acquisition and increasing ticket sales for districts & venues. Successful candidates will develop and execute digital marketing campaigns across paid media channels including social, video and other & are comfortable analyzing data to develop marketing insights and data-driven decisions to support the business objectives. Success in this role requires a creative mindset with a keen eye for detail and current social media/digital trends.
Paid Media Specialist Responsibilities include, but are not limited to:
  • Develop and manage the execution of highly impactful paid advertising campaigns to drive customer acquisition and ticket revenue for Live! Hospitality & Entertainment's brands. This includes all self-service platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, etc.).
  • Support the Paid Media team, leadership, and other teams as needed with all aspects of campaign management, including implementation, creative trafficking, campaign optimizations, tracking code development, budget pacing, and reporting.
  • Partner closely with other members of the Digital Marketing team on creative development process, including
  • Oversee performance and optimization to analyze key metrics to improve tracking, attribution and overall data access to analyze key metrics, including ROI.
  • Collaborate with field marketing teams and senior leadership to define campaign goals, budget allocation, and KPIs.
  • Provide complete performance reporting and analyze campaign trends and data to provide actionable insights and recommendations.
  • Create best practice guides for field marketing teams and reports for leadership on issues such as, performance insights, key metrics and actionable recommendations.
  • Test and learn across new and existing platforms, conducting deep analysis to uncover new opportunities for customer acquisition and drive revenue growth.

Paid Media Specialist Qualifications
  • Bachelor's degree in marketing, advertising or media related field
  • Minimum of 4+ years in digital marketing experience with knowledge of paid media channels (Paid Social, Display, etc.).
  • Experience with campaign execution and a strong understanding of digital marketing ecosystems including Self-Service Advertising Platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, X). Pay-Per-Click, Display, Video is a plus.
  • Experience building, executing and scaling cross-functional marketing
  • Results oriented, with the ability to be objective and measure
  • Experience with writing text ad copy, A/B testing and monitoring
  • Pixel and event installation in social platforms and landing
  • Experience managing multi-million dollar paid media
  • Advanced Microsoft Excel skills, including the ability to work with large data sets & pivot tables to clearly communicate insights.
  • Strong analytical skills with the ability to interpret social media metrics and translate them into strategic
  • Exceptional project management skills with a proven record of successful campaign execution
  • Experience in the entertainment, festival, and/or hospitality industries preferred
  • Agency experience is a plus
  • Excellent communication and presentation

The Paid Media Specialist position requires the ability to perform the following:
  • Frequently standing up or moving within and outside of the facility
  • Carrying or lifting items weighing up to 25 pounds
  • Handling objects (pens, pencils, paper, etc.), products and equipment.
  • Bending, stooping, kneeling.

Compensation: The compensation range for this position is 65,000 - 70,000 annually. Eligible employees are entitled to a comprehensive benefits package following the required eligibility period, which includes:
  • Health, dental, and vision insurance
  • Personal and vacation time
  • 401(k) plan with employer match

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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