... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. Architect ...
... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. Architect ...
Paid Digital Media Specialist
Baltimore, MD · On-site
$65K - $70K/yr
... customer acquisition and ticket revenue for Live! Hospitality & Entertainment's brands. This includes all self-service platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, etc.). * Support the Paid ...
Paid Digital Media Specialist
Baltimore, MD · On-site
$65K - $70K/yr
... customer acquisition and ticket revenue for Live! Hospitality & Entertainment's brands. This includes all self-service platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, etc.). * Support the Paid ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... customer acquisition and ticket revenue for Live! Hospitality & Entertainment's brands. This includes all self-service platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, etc.). * Support the Paid ...
... customer acquisition and ticket revenue for Live! Hospitality & Entertainment's brands. This includes all self-service platforms (Meta, Spotify, TikTok, LinkedIn, Snapchat, etc.). * Support the Paid ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
... Spotify, Deezer, and more. Our team ensures that hundreds of millions of customers can discover ... tools and services to support a variety of customer use cases. In this role, you have the ...
Be Seen First
Receptionist
Midland, MI · On-site
$47K - $50K/yr
Prior Customer Service / Hospitality Experience (Preferred) * Prior Experience Working with CRM ... PODCAST: "Your Financial Empower Hour" available on Spotify, Amazon Music, Apple Music * YouTube:
Quick apply
Be Seen First
Receptionist
Midland, MI · On-site
$47K - $50K/yr
Prior Customer Service / Hospitality Experience (Preferred) * Prior Experience Working with CRM ... PODCAST: "Your Financial Empower Hour" available on Spotify, Amazon Music, Apple Music * YouTube:
Account Manager
Manhattan, NY · On-site
Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...
Account Manager
Manhattan, NY · On-site
Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...
Account Manager
Manhattan, NY · On-site
Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...
Account Manager
Manhattan, NY · On-site
Digital - Website design and build, campaign microsites, Spotify interactive experiences, rich ... Deliver exceptional customer service through the efficient and accurate turnaround of briefs and ...
Member Support Associate
Nashville, TN · On-site
$17 - $23.25/hr
... like Spotify, Apple Music, Amazon Music, YouTube Music, and others. To do this, we collect and ... One-year experience in Customer Experience/Customer Service/Customer Support in a contact center ...
Member Support Associate
Nashville, TN · On-site
$17 - $23.25/hr
... like Spotify, Apple Music, Amazon Music, YouTube Music, and others. To do this, we collect and ... One-year experience in Customer Experience/Customer Service/Customer Support in a contact center ...
Head of Customer Engineering
San Francisco, CA · On-site
$314K - $375K/yr
Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech ... customer self-service, and leverage automation, diagnostics, and engineering best practices to ...
Head of Customer Engineering
San Francisco, CA · On-site
$314K - $375K/yr
Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech ... customer self-service, and leverage automation, diagnostics, and engineering best practices to ...
Member Support Associate
Nashville, TN · Hybrid
$17 - $23.25/hr
... like Spotify, Apple Music, Amazon Music, YouTube Music, and others. To do this, we collect and ... One-year experience in Customer Experience/Customer Service/Customer Support in a contact center ...
Quick apply
Member Support Associate
Nashville, TN · Hybrid
$17 - $23.25/hr
... like Spotify, Apple Music, Amazon Music, YouTube Music, and others. To do this, we collect and ... One-year experience in Customer Experience/Customer Service/Customer Support in a contact center ...
Android Developer
Seattle, WA · On-site
$63.50 - $83.25/hr
T staffing and professional services company specializing in Web, Cloud & Mobility staffing ... customers by integrating Spotify enhancements for personalized music streaming and suggesting ...
Android Developer
Seattle, WA · On-site
$63.50 - $83.25/hr
T staffing and professional services company specializing in Web, Cloud & Mobility staffing ... customers by integrating Spotify enhancements for personalized music streaming and suggesting ...
Insurance Sales Trainee
Joliet, IL · On-site
$30K - $50K/yr
If youre motivated, customer-focused, and ready to make a meaningful impact in the insurance ... Youtube or Spotify Premium Subscription, professional development opportunities, and access to the ...
Quick apply
Insurance Sales Trainee
Joliet, IL · On-site
$30K - $50K/yr
If youre motivated, customer-focused, and ready to make a meaningful impact in the insurance ... Youtube or Spotify Premium Subscription, professional development opportunities, and access to the ...
Insurance Sales Trainee
Chicago, IL · On-site
$30K - $50K/yr
If youre motivated, customer-focused, and ready to make a meaningful impact in the insurance ... Youtube or Spotify Premium Subscription, professional development opportunities, and access to the ...
Quick apply
Insurance Sales Trainee
Chicago, IL · On-site
$30K - $50K/yr
If youre motivated, customer-focused, and ready to make a meaningful impact in the insurance ... Youtube or Spotify Premium Subscription, professional development opportunities, and access to the ...
Principal Technical Program Manager, Alexa Audio
$146K - $190K/yr
... as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa ... of customers every day, is able to provide seamless integration with Audio providers across the ...
Principal Technical Program Manager, Alexa Audio
$146K - $190K/yr
... as Spotify , iheartradio , Apple , Amazon music, and many others to provide services on Alexa ... of customers every day, is able to provide seamless integration with Audio providers across the ...
Spotify Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do spotify customer service jobs pay per year?
Can you actually get a job as a Spotify listener?
Does Spotify do remote jobs?
Can you actually become a Spotify reviewer?
What is a Spotify Customer Service job?
A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.
What are the typical daily responsibilities for a Spotify Customer Service representative?
Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.
Is it hard to get hired by Spotify?
What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?
To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

Full-time
Medical, Dental, Vision, Retirement
Re-posted 27 days ago
Lennar rating
8.0
Based on 46 frontline employees who took The Breakroom Quiz
19th of 79 rated construction
Job description
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
The Lead Software Engineer reports to the Engineering Manager. You will lead the design, development, and evolution of enterprise-grade AI solutions and MCP servers. This role requires a hands-on leader to deliver scalable, secure, and business-aligned AI infrastructure on AWS.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Lead the adoption of ServiceNow and AWS-native AI capabilities.
Identify opportunities where AI reduces manual effort and improves service outcomes.
Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template.
Architect production-ready MCP servers with integrated authentication and RBAC.
Develop reference Python MCP servers for enterprise domains like Workday.
Implement shared authentication libraries for Entra ID and OAuth flows.
Build a tool-accuracy eval harness to validate LLM tool behavior in CI.
Automate registration with AWS Bedrock AgentCore Gateway.
Manage container deployment on AWS ECS Fargate using read-only filesystems.
Deploy infrastructure-as-code using Terraform or CloudFormation.
Instrument observability using OpenTelemetry tracing and structured JSON logging.
Conduct technical design reviews and architecture governance.
Transfer knowledge to the platform team through live sessions and documentation.
Requirements
Python Mastery: 7+ years of production Python using async frameworks like FastAPI or Starlette.
AWS Infrastructure: Deep knowledge of IAM role chaining, Secrets Manager, ECR, and VPC networking.
AI & Agentic Systems: Hands-on experience with Model Context Protocol (MCP) and AWS Bedrock AgentCore.
Identity & Security: Advanced OAuth 2.0/OIDC execution, including On-Behalf-Of flows and JWT validation.
Platform Engineering: Experience authoring Spotify Backstage templates and GitHub Actions CI/CD pipelines.
Enterprise Integration: Proven history of integrating complex REST APIs such as Workday, Salesforce, or ServiceNow.
Education and Experience Requirements
Experience: 8+ years of overall IT experience.
Specialization: 6+ years of hands-on architecture and development experience.
Leadership: Demonstrated ability to lead complex, enterprise-scale implementations.
Communication: Excellent technical writing skills for runbooks and architecture docs.
Physical & Office/Site Presence Requirements:
Operate computer equipment and remain in a primarily sedentary position.
Lift and carry up to 25 lbs.
Finger dexterity is necessary.
Location: Remote US / Onsite / Hybrid.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
About Lennar
Sourced by ZipRecruiter
Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.
Industry
Construction
Company size
5,001 - 10,000 Employees
Headquarters location
Miami, FL, US
Year founded
1954