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Spectrum Billing Jobs (NOW HIRING)

Guild

Billing Analyst

Denver, CO · On-site

$90K - $100K/yr

As a Billing Analyst at Guild, you'll manage billing and payment operations across our marketplace ... Chase, Hilton, Spectrum, PepsiCo, Tyson, and more, to build the talent needed for today and a ...

SPECTRUM

Inbound Sales Representative

San Diego, CA

$18/hr

Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention * Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all ...

Beth Ledvora MD SC

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Psychiatric Medical Billing Specialist

Palos Heights, IL · On-site

$26 - $28/hr

We are seeking a highly organized and detail-oriented Psychiatric Medical Billing Specialist to manage the full spectrum of billing and revenue cycle operations for our mental health practice. The ...

Opensity Solutions

Legal Billing Specialist

Phoenix, AZ · On-site

This role supports the full spectrum of billing operations, contributing to the design, implementation, and streamlining of billing policies and procedures. The successful candidate will be customer ...

K2services

Legal Billing Specialist

Phoenix, AZ · Hybrid

This role supports the full spectrum of billing operations, contributing to the design, implementation, and streamlining of billing policies and procedures. The successful candidate will be customer ...

Mears Construction

Billing Specialist

Charlotte, NC · On-site

$21 - $24/hr

BILLING SPECIALIST We're hiring a Billing Specialist for our Charlotte, NC office. This is an on ... Familiarity with Spectrum or other enterprise accounting software preferred * Strong understanding ...

Central Transportation Systems, Inc.

Billing Clerk

Killeen, TX · On-site

$16.75 - $21.50/hr

... Storage, Spectrum Relocation Group, and International Moving and Warehouse. Whether directly ... The Billing Clerk works directly with the accounting team both at branch and corporate office to ...

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Spectrum Billing information

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How much do spectrum billing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for spectrum billing in the United States is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

What is a Spectrum Billing?

A Spectrum Billing job involves assisting customers with inquiries related to their Spectrum bills, including charges, payment options, and dispute resolution. Employees in this role typically handle billing questions over the phone, chat, or email, ensuring customers understand their statements. They may also process payments, set up payment plans, and escalate complex issues as needed. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in Spectrum Billing?

To thrive in a Spectrum Billing role, you need keen attention to detail, a solid understanding of billing and accounting principles, and experience in telecommunications or cable billing processes. Familiarity with billing software suites like Oracle, SAP, or Spectrum’s proprietary systems is highly beneficial, along with experience in MS Excel and data reconciliation. Strong problem-solving abilities, clear communication, and excellent customer service skills help address discrepancies and support internal and external stakeholders. These competencies are vital for ensuring accurate billing, timely revenue collection, and positive customer experiences in a fast-paced environment.

What does a Spectrum Billing do?

A professional in Spectrum Billing typically reviews and processes customer invoices, audits billing data for accuracy, resolves discrepancies or customer inquiries, and collaborates with internal teams such as customer service and technical support. They may also input billing adjustments, monitor payment statuses, and help generate financial or reconciliation reports. This role often requires balancing multiple tasks and deadlines, ensuring that billing cycles remain timely and error-free. Working closely with both customers and colleagues, Spectrum Billing specialists play an essential part in maintaining the company's cash flow and customer satisfaction.

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What cities are hiring for Spectrum Billing jobs? Cities with the most Spectrum Billing job openings:
What states have the most Spectrum Billing jobs? States with the most job openings for Spectrum Billing jobs include:
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Spectrum Billing jobs near you
Infographic showing various Spectrum Billing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $52,300 per year, or $25.1 per hour.

Sales and Account Retention Representative (Bilingual Spanish)

Spectrum

San Antonio, TX

Full-time

Re-posted 20 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 613 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine elevating every customer interaction into an opportunity to strengthen loyalty and satisfaction with Spectrum’s suite of products, with a focus on Spectrum Mobile. By resolving concerns and offering consultative solutions, you’ll help customers see the value in their services and foster lasting relationships. Join Spectrum to make a real impact on customer retention and satisfaction every day.


How You’ll Make an Impact

  • Engage directly with customers to resolve concerns, support account maintenance, and provide consultative solutions across Spectrum’s offerings
  • Apply active listening and respectful communication to deliver outstanding customer service and consistently meet call-handling performance standards
  • Present and explain Spectrum’s full portfolio, emphasizing Spectrum Mobile, to address customer needs and strengthen product value
  • Demonstrate proficiency in positioning wireless plans, devices, features, and service options to support retention and re-sell opportunities
  • Process transactions accurately within billing and order management systems, ensuring precise account updates and new sales order entries
  • Identify opportunities to upsell products and services by understanding customer needs and offering tailored solutions
  • Maintain up-to-date knowledge of competitor pricing and products to effectively compare offerings and retain customers

Working Conditions

  • Work in an office environment while managing multiple systems and applications during customer interactions and working flexible schedules including evenings, weekends and holidays as business needs require

What You’ll Bring to Spectrum

Required Qualifications

Education

  • High school diploma or equivalent

Skills

  • Ability to read, write, speak and understand English and Spanish
  • Communicate clearly and professionally with a customer-focused approach
  • Build rapport, overcome objections, and retain customers through solution-oriented conversations
  • Work effectively in a fast-paced, metric-driven call center environment
  • Learn and apply billing, account management, and order entry systems
  • Understand sales practices, customer retention techniques, and service recovery methods 

Preferred Qualifications

Experience

  • 2+ years of call center sales experience

Skills

  • Working knowledge of Spectrum products and services, especially mobile offerings
  • Knowledge of competitor wireless, internet, video and voice products and services

#ZRSM2


#LI-NI1
SRT103 2026-77912 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What You’ll Bring to Spectrum

Required Qualifications

Education

  • High school diploma or equivalent

Skills

  • Ability to read, write, speak and understand English and Spanish
  • Communicate clearly and professionally with a customer-focused approach
  • Build rapport, overcome objections, and retain customers through solution-oriented conversations
  • Work effectively in a fast-paced, metric-driven call center environment
  • Learn and apply billing, account management, and order entry systems
  • Understand sales practices, customer retention techniques, and service recovery methods 

Preferred Qualifications

Experience

  • 2+ years of call center sales experience

Skills

  • Working knowledge of Spectrum products and services, especially mobile offerings
  • Knowledge of competitor wireless, internet, video and voice products and services

#ZRSM2

Company Description

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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