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Spectrum Billing Jobs (NOW HIRING)

Customer Operations

Associate Billing Analyst

Charlotte, NC · Hybrid

$45K - $60K/yr

At Spectrum, you'll support and improve third-party billing systems while collaborating with teams to ensure seamless processes. Join us to make a measurable difference in delivering quality billing ...

Essel

Construction Billing Specialist

Walnut Creek, CA · On-site

$21.25 - $28.75/hr

Set up new projects in Spectrum, HeavyJobs, and Nice Touch. * Set up estimated cost by phase ... Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS. * Review all ...

Essel

Construction Billing Specialist

Walnut Creek, CA · On-site

$21.25 - $28.75/hr

Set up new projects in Spectrum, HeavyJobs, and Nice Touch. * Set up estimated cost by phase ... Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS. * Review all ...

Essel

Construction Billing Specialist

Walnut Creek, CA · On-site

$21.25 - $28.75/hr

Set up new projects in Spectrum, HeavyJobs, and Nice Touch. * Set up estimated cost by phase ... Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS. * Review all ...

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Spectrum Billing information

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How much do spectrum billing jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for spectrum billing in the United States is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

What is a Spectrum Billing?

A Spectrum Billing job involves assisting customers with inquiries related to their Spectrum bills, including charges, payment options, and dispute resolution. Employees in this role typically handle billing questions over the phone, chat, or email, ensuring customers understand their statements. They may also process payments, set up payment plans, and escalate complex issues as needed. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in Spectrum Billing?

To thrive in a Spectrum Billing role, you need keen attention to detail, a solid understanding of billing and accounting principles, and experience in telecommunications or cable billing processes. Familiarity with billing software suites like Oracle, SAP, or Spectrum’s proprietary systems is highly beneficial, along with experience in MS Excel and data reconciliation. Strong problem-solving abilities, clear communication, and excellent customer service skills help address discrepancies and support internal and external stakeholders. These competencies are vital for ensuring accurate billing, timely revenue collection, and positive customer experiences in a fast-paced environment.

What does a Spectrum Billing do?

A professional in Spectrum Billing typically reviews and processes customer invoices, audits billing data for accuracy, resolves discrepancies or customer inquiries, and collaborates with internal teams such as customer service and technical support. They may also input billing adjustments, monitor payment statuses, and help generate financial or reconciliation reports. This role often requires balancing multiple tasks and deadlines, ensuring that billing cycles remain timely and error-free. Working closely with both customers and colleagues, Spectrum Billing specialists play an essential part in maintaining the company's cash flow and customer satisfaction.

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Spectrum Billing jobs near you
Infographic showing various Spectrum Billing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $52,300 per year, or $25.1 per hour.

Associate Billing Analyst

Customer Operations

Maryland Heights, MO • Hybrid

$46K - $61K/yr

Full-time

Posted 8 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious how your analytical skills can enhance business operations? At Spectrum, you’ll support and improve third-party billing systems while collaborating with teams to ensure seamless processes. Join us to make a measurable difference in delivering quality billing solutions that power our customer experience.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.


How You’ll Make an Impact

  • Analyze billing systems to identify and implement ongoing performance improvements at both user and system levels
  • Assist in developing software requirements and document user methods and procedures for Spectrum’s billing operations
  • Support mass adjustments, reporting, interfaces, security and outage management within Spectrum’s billing environment
  • Respond to requests through Change Request Management, Issue Management and on-site support to resolve user needs
  • Train and assist system users to ensure effective system utilization
  • Collaborate with Billing Representatives on backlog processing and process measurement while providing lockbox tape support as needed
  • Contribute to project scheduling, workload monitoring and status reporting to maintain project momentum

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in Information Technology or equivalent combination of education and experience

Experience

  • 1-2+ years supporting, testing and documenting various information technology systems

Skills

  • Analyze and interpret data
  • Effective communication with all levels of management
  • Ability to manage multiple projects and tasks simultaneously
  • Commitment to maintaining confidentiality
  • Strong decision-making and problem-solving skills under pressure
  • Demonstrated judgment and initiative in accomplishing tasks
  • Work independently
  • Knowledge of industry requirements supporting cable, data and telephony billing
  • In-depth knowledge of systems utilized by the cable or telecommunications industry for billing, customer service and accounting
  • Proficiency in Microsoft Access, Word, Excel, PowerPoint and Project
  • Read, write, speak and understand English

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CBI300 2026-77864 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in Information Technology or equivalent combination of education and experience

Experience

  • 1-2+ years supporting, testing and documenting various information technology systems

Skills

  • Analyze and interpret data
  • Effective communication with all levels of management
  • Ability to manage multiple projects and tasks simultaneously
  • Commitment to maintaining confidentiality
  • Strong decision-making and problem-solving skills under pressure
  • Demonstrated judgment and initiative in accomplishing tasks
  • Work independently
  • Knowledge of industry requirements supporting cable, data and telephony billing
  • In-depth knowledge of systems utilized by the cable or telecommunications industry for billing, customer service and accounting
  • Proficiency in Microsoft Access, Word, Excel, PowerPoint and Project
  • Read, write, speak and understand English
Employment Type: Full Time

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