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Spa Manager Jobs in Wisconsin (NOW HIRING)

Grand Geneva Resort

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

... management · Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS and SMS Touch) · Post and verify that room, tax, and resort fee ...

Marcus Corporation

Spa Front Desk - PT

Lake Geneva, WI · On-site

$14.50 - $18.50/hr

Spa Front Desk Receptionist Position Purpose: Greet and check guests in and out, book appointments ... Respond to guest requests and handle guest issues or report complaints to management. * Remain calm ...

Marcus Hotels

Spa Front Desk - PT

Lake Geneva, WI · On-site

$14.50 - $18.50/hr

Spa Front Desk - PT Position Purpose: Greet and check guests in and out, book appointments, sign up ... Respond to guest requests and handle guest issues or report complaints to management. Remain calm ...

KOHLER

Esthetician, Kohler Waters Spa

Kohler, WI · On-site

Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest's comfort and satisfaction. Our goal is to exceed our ...

Kohler Co.

Esthetician, Kohler Waters Spa

Kohler, WI · On-site

Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest's comfort and satisfaction. Our goal is to exceed our ...

Kohler Co.

Esthetician, Kohler Waters Spa

Kohler, WI · On-site

Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest's comfort and satisfaction. Our goal is to exceed our ...

Marcus Corporation

Spa Front Desk - Part Time

Milwaukee, WI · On-site

$16 - $17.50/hr

Schedule, manage, and confirm appointments while maintaining accuracy and efficiency in the booking ... spa experience, encourage repeat visits, and support revenue goals. * Ensure guest inquiries are ...

The Marcus Corporation

Spa Front Desk - PT

Lake Geneva, WI · On-site

$14.50 - $18.50/hr

... management. - Remain calm and alert, especially during emergency. - Promptly answer telephone in a professional and clear manner. Input all information into computers to communicate guest requests ...

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All JobsSpa JobsSpa Manager JobsSpa Manager Jobs in Wisconsin

Spa Manager information

See Wisconsin salary details

$29.8K

$50.2K

$69.6K

How much do spa manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for spa manager in Wisconsin is $50,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $56,500.00 per year, depending on experience, location, and employer.

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa or hospitality management, strong leadership skills, and knowledge of health and safety regulations are also important; certifications in massage therapy or cosmetology can be advantageous but are not always required. Strong communication, organizational skills, and familiarity with scheduling and point-of-sale systems are essential for success in this role.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings, and management skills such as staff supervision and customer service are important for earning potential.
More about Spa Manager jobs
What are the most commonly searched types of Spa jobs in Wisconsin? The most popular types of Spa jobs in Wisconsin are:
What are popular job titles related to Spa Manager jobs in Wisconsin? For Spa Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Spa Manager jobs in Wisconsin look for? The top searched job categories for Spa Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Spa Manager jobs? Cities in Wisconsin with the most Spa Manager job openings:
Spa Manager jobs near you
Infographic showing various Spa Manager job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,228 per year, or $24.1 per hour.

Spa Reception Supervisor

Marcus Hotels

Lake Geneva, WI • On-site

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide efficient, courteous, and quality service to our guests, report all resort revenues and settlements, maintain associated records and databases, and be responsible for the day-to-day operations of the spa's reception.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
• Performs Front Desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management
• Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS and SMS Touch)
• Post and verify that room, tax, and resort fee have been run on all occupied rooms; check and balance all food and beverage systems
• Receives and resolves guest's complaints and provides information within scope of authority
• Completes shift checklist
• Monitors front desk areas for safety, security, and appearance
• Reports any injuries, accidents or problems as necessary
• Works with housekeeping and maintenance departments to assess room status for cleanliness, maintenance, and any repair work
• Responsible for accurate cash control to include keeping cash drawer at a minimum, ensuring that all funds are accounted for, and deposits are made according to policy
• Perform other duties as assigned
What do you bring to the role?
  • High School diploma or equivalent required
  • 6 months or more in previous work experience in a guest service position required, preferably within the hospitality industry.
  • Previous supervisory skills required.
  • Excellent communication and customer service skills
  • Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
  • Must be cooperative, willing to assist others, dependable, trustworthy, and patient.
  • Must be able to stand, walk, use hands, and reach for more than half of the normal work day.
  • Must have the ability to work with a team in a fast paced environment while multitasking.
  • Able to work independently, has good judgment, problem solving, and decision-making skills.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to work a flexible schedule including days, nights, weekends and holidays.

What's in it for you?
  • A free, well-balanced meal every shift
  • Discounted gym membership
  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.

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