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Spa Manager Jobs in Madison, WI (NOW HIRING)

Sports Clips

Licensed Salon Manager

Madison, WI · On-site

$33 - $38/hr

Management experience preferred, including salon, spa, retail, or store management * Strong leadership, communication, and customer service skills * Ability to work in a fast-paced salon environment

Poolcorp

Sales Center Manager

Sun Prairie, WI · On-site

The Sales Center Manager exercises complete responsibility for developing and managing a business ... A knowledge of industrial product lines such as gunnite, concrete, pool and spa equipment ...

Pool Corporation

Sales Center Manager

Sun Prairie, WI · On-site

The Sales Center Manager exercises complete responsibility for developing and managing a business ... A knowledge of industrial product lines such as gunnite, concrete, pool and spa equipment ...

Poolcorp

Sales Center Manager

Sun Prairie, WI · On-site

The Sales Center Manager exercises complete responsibility for developing and managing a business ... A knowledge of industrial product lines such as gunnite, concrete, pool and spa equipment ...

Sun Tan City

Retail Manager Full Time

Fitchburg, WI · On-site

$48K - $53K/yr

Free Wellness Spa Services * Employee Wellness Programs w/yearly $125 reimbursement option ... Manages salon staffing levels to ensure employee development and maintain salon operational ...

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Spa Manager information

See Madison, WI salary details

$29.7K

$50.1K

$69.5K

How much do spa manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for spa manager in Madison, WI is $50,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $56,400.00 per year, depending on experience, location, and employer.

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa or hospitality management, strong leadership skills, and knowledge of health and safety regulations are also important; certifications in massage therapy or cosmetology can be advantageous but are not always required. Strong communication, organizational skills, and familiarity with scheduling and point-of-sale systems are essential for success in this role.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings, and management skills such as staff supervision and customer service are important for earning potential.
More about Spa Manager jobs
What are the most commonly searched types of Spa jobs in Madison, WI? The most popular types of Spa jobs in Madison, WI are:
What are popular job titles related to Spa Manager jobs in Madison, WI? For Spa Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Spa Manager jobs in Madison, WI look for? The top searched job categories for Spa Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Spa Manager jobs? Cities near Madison, WI with the most Spa Manager job openings:
Spa Manager jobs near you
Infographic showing various Spa Manager job openings in Madison, WI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $50,150 per year, or $24.1 per hour.

Spa Director

Arch Amenities Group

Arena, WI • On-site

Full-time

Re-posted 23 days ago

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Spa Director
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
  • Manage all aspects of spa operations including scheduling, treatment protocols, retail sales, guest experience, and cleanliness standards.
  • Lead, hire, train, and develop a team of therapists, front desk staff, and spa attendants.
  • Ensure all services meet or exceed industry standards and client expectations.
  • Maintain inventory of products, supplies, and equipment; manage purchasing and vendor relationships.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Ensure we are in compliance of all permits/licensing of location
  • Ensure your massage therapists licenses are up-to-date

Financial Management:
  • Develop and manage the annual spa budget including revenue targets, expense control, and profitability.
  • Monitor daily, weekly, and monthly financial performance; take corrective action as needed to meet goals.
  • Analyze service and retail sales to develop pricing strategies, promotions, and upselling initiatives.

Guest Experience & Service Standards:
  • Uphold and elevate the guest experience through service excellence, consistency, and personalized offerings.
  • Handle guest feedback and resolve issues in a timely, professional manner.
  • Oversee guest satisfaction metrics and implement service improvement plans as needed.

Strategic Planning & Marketing:
  • Develop and implement marketing campaigns, seasonal promotions, and special events to drive business.
  • Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase visibility.
  • Identify trends and new opportunities in spa and wellness services.

Qualifications:
Education & Experience:
  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
  • Proven track record of leading high-performing teams and delivering strong financial results.

Skills & Competencies:
  • Strong leadership, coaching, and team development skills.
  • Exceptional customer service and interpersonal skills.
  • Financial acumen, with experience managing budgets and P&L.
  • Proficiency in spa booking and POS systems (e.g., Mindbody, Booker, SpaSoft).
  • Knowledge of spa modalities, wellness trends, and retail merchandising.

Physical Requirements:
  • Ability to stand for extended periods.
  • Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
  • Must be able to lift up to 25 pounds.

Work Environment:
  • Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
  • Require evening, weekend, and holiday hours depending on client scheduling.

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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