Spa Director
Arena, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Spa Director
Arena, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Spa Director
Racine, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Spa Director
Racine, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Spa Director
Arena, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Spa Director
Arena, WI · On-site
Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Quick apply
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA ...
Assistant Spa Director
Lake Geneva, WI · On-site
As an Assistant Spa Director at the WELL Spa Salon at Grand Geneva Resort & Spa, you will assist the Director of Spa with all areas of spa operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA ...
Spa Front Desk Supervisor
$16.75 - $21.50/hr
As the Well Spa Services Supervisor at The Pfister Hotel, you will assist the Spa Director and Salon Manager by supervising daily operations, supporting staff development, and ensuring that all guest ...
Quick apply
Spa Front Desk Supervisor
$16.75 - $21.50/hr
As the Well Spa Services Supervisor at The Pfister Hotel, you will assist the Spa Director and Salon Manager by supervising daily operations, supporting staff development, and ensuring that all guest ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. * Assist with scheduling, staffing adjustments, and coordination of services across spa departments. * Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. * Assist with scheduling, staffing adjustments, and coordination of services across spa departments. * Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.50/hr
Support the Spa Director and Salon Manager in supervising daily spa and salon operations. Assist with scheduling, staffing adjustments, and coordination of services across spa departments. Act as ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.75/hr
As the Well Spa Services Supervisor at The Pfister Hotel, you will assist the Spa Director and Salon Manager by supervising daily operations, supporting staff development, and ensuring that all guest ...
Spa Front Desk Supervisor
Milwaukee, WI · On-site
$16.75 - $21.75/hr
As the Well Spa Services Supervisor at The Pfister Hotel, you will assist the Spa Director and Salon Manager by supervising daily operations, supporting staff development, and ensuring that all guest ...
Spa Concierge
Mukwonago, WI · On-site
$10 - $15/hr
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...
Quick apply
Spa Concierge
Mukwonago, WI · On-site
$10 - $15/hr
We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and ...
Concierge - Aspira Spa
Elkhart Lake, WI · On-site
$13.25 - $16.25/hr
The Spa Concierge also promotes spa services and retail offerings, responds promptly and ... Develop ability to work without constant direct supervision and remain at assigned post for ...
Concierge - Aspira Spa
Elkhart Lake, WI · On-site
$13.25 - $16.25/hr
The Spa Concierge also promotes spa services and retail offerings, responds promptly and ... Develop ability to work without constant direct supervision and remain at assigned post for ...
Spa Attendant - PT
Lake Geneva, WI · On-site
$13.50 - $16.75/hr
As a Part Time Spa Attendant at the WELL Spa, Grand Geneva Resort & Spa, you'll ensure a pristine and serene environment, keeping the locker rooms and spa facilities spotless, so guests can fully ...
Spa Attendant - PT
Lake Geneva, WI · On-site
$13.50 - $16.75/hr
As a Part Time Spa Attendant at the WELL Spa, Grand Geneva Resort & Spa, you'll ensure a pristine and serene environment, keeping the locker rooms and spa facilities spotless, so guests can fully ...
Concierge - Aspira Spa
Elkhart Lake, WI · On-site
$13.25 - $16.25/hr
Develop ability to work without constant direct supervision and remain at assigned post for ... Spa, we believe exceptional guest experiences start with an exceptional team. We foster a ...
Concierge - Aspira Spa
Elkhart Lake, WI · On-site
$13.25 - $16.25/hr
Develop ability to work without constant direct supervision and remain at assigned post for ... Spa, we believe exceptional guest experiences start with an exceptional team. We foster a ...
Spa Attendant - PT
Lake Geneva, WI · On-site
$13.50 - $16.75/hr
As a Part Time Spa Attendant at the WELL Spa, Grand Geneva Resort & Spa, you'll ensure a pristine and serene environment, keeping the locker rooms and spa facilities spotless, so guests can fully ...
Spa Attendant - PT
Lake Geneva, WI · On-site
$13.50 - $16.75/hr
As a Part Time Spa Attendant at the WELL Spa, Grand Geneva Resort & Spa, you'll ensure a pristine and serene environment, keeping the locker rooms and spa facilities spotless, so guests can fully ...
Spa Director information
See Wisconsin salary details
$40.8K is the 25th percentile. Wages below this are outliers.
$35.3K - $41.1K
26% of jobs
The median wage is $46.2K / yr.
$41.1K - $46.8K
26% of jobs
$46.8K - $52.5K
12% of jobs
$52.5K - $58.3K
11% of jobs
$58.5K is the 75th percentile. Wages above this are outliers.
$58.3K - $64K
7% of jobs
$64K - $69.7K
6% of jobs
$69.7K - $75.5K
4% of jobs
$75.5K - $81.2K
2% of jobs
$81.2K - $86.9K
1% of jobs
$86.9K - $92.7K
2% of jobs
$92.7K - $98.4K
2% of jobs
$35.3K
$54.9K
$98.4K
How much do spa director jobs pay per year?
As of Aug 11, 2026, the average yearly pay for spa director in Wisconsin is $54,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $62,100.00 per year, depending on experience, location, and employer.
What does a spa director do?
A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.
What are the key skills and qualifications needed to thrive as a spa director, and why are they important?
To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.
What does a spa director do?
A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.
What are some common challenges spa directors face when managing both staff and guest expectations?
Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.
What is the difference between Spa Director vs Spa Manager?
| Aspect | Spa Director | Spa Manager |
|---|---|---|
| Responsibilities | Oversees entire spa operations, strategic planning, staff management, budgeting, and guest experience | Manages daily spa services, supervises staff, handles client bookings, and ensures service quality |
| Credentials | Typically requires relevant certifications, management experience, and industry knowledge | Requires cosmetology or massage therapy licenses, customer service skills, and some management experience |
| Work Environment | Executive setting within resorts, hotels, or wellness centers | Frontline management within spa facilities, often in hotels or standalone spas |
The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.
More about Spa Director jobs
What are the most commonly searched types of Spa jobs in Wisconsin? The most popular types of Spa jobs in Wisconsin are:
What are popular job titles related to Spa Director jobs in Wisconsin? For Spa Director jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Spa Director jobs in Wisconsin look for? The top searched job categories for Spa Director jobs in Wisconsin are:
What cities in Wisconsin are hiring for Spa Director jobs? Cities in Wisconsin with the most Spa Director job openings:
Full-time
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Arch Amenities Group rating
6.3
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Job Title: Spa Director
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
Financial Management:
Guest Experience & Service Standards:
Strategic Planning & Marketing:
Qualifications:
Education & Experience:
Skills & Competencies:
Physical Requirements:
Work Environment:
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
- Manage all aspects of spa operations including scheduling, treatment protocols, retail sales, guest experience, and cleanliness standards.
- Lead, hire, train, and develop a team of therapists, front desk staff, and spa attendants.
- Ensure all services meet or exceed industry standards and client expectations.
- Maintain inventory of products, supplies, and equipment; manage purchasing and vendor relationships.
- Ensure compliance with all health, safety, and hygiene regulations.
- Ensure we are in compliance of all permits/licensing of location
- Ensure your massage therapists licenses are up-to-date
Financial Management:
- Develop and manage the annual spa budget including revenue targets, expense control, and profitability.
- Monitor daily, weekly, and monthly financial performance; take corrective action as needed to meet goals.
- Analyze service and retail sales to develop pricing strategies, promotions, and upselling initiatives.
Guest Experience & Service Standards:
- Uphold and elevate the guest experience through service excellence, consistency, and personalized offerings.
- Handle guest feedback and resolve issues in a timely, professional manner.
- Oversee guest satisfaction metrics and implement service improvement plans as needed.
Strategic Planning & Marketing:
- Develop and implement marketing campaigns, seasonal promotions, and special events to drive business.
- Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase visibility.
- Identify trends and new opportunities in spa and wellness services.
Qualifications:
Education & Experience:
- Bachelor's degree in Hospitality, Business, or related field preferred.
- 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
- Proven track record of leading high-performing teams and delivering strong financial results.
Skills & Competencies:
- Strong leadership, coaching, and team development skills.
- Exceptional customer service and interpersonal skills.
- Financial acumen, with experience managing budgets and P&L.
- Proficiency in spa booking and POS systems (e.g., Mindbody, Booker, SpaSoft).
- Knowledge of spa modalities, wellness trends, and retail merchandising.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
- Must be able to lift up to 25 pounds.
Work Environment:
- Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
- Require evening, weekend, and holiday hours depending on client scheduling.
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
What Arch Amenities Group employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Arch Amenities Group
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Rockville, MD, US
Year founded
1973