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Solution Center Analyst Jobs (NOW HIRING)

IQUASAR LLC

Service Center Analyst

Denver, CO · Remote

$21.63/hr

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Makpar

Service Center Analyst

Washington, DC · Remote

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Makpar

Service Center Analyst

Denver, CO · Remote

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Makpar

Service Center Analyst

Washington, DC · Remote

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Makpar

Service Center Analyst

Denver, CO · On-site +1

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

World Wide Technology

Data Center Analyst

Blacklick, OH · On-site

$50K - $58K/yr

... maintenance and analysis of data center facilities, hardware, communications infrastructure ... Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ...

New

Makpar

Service Center Analyst

Denver, CO · Remote

We build the right IT solution for government clients by partnering with them to understand their ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

W.B. Mason

IT Service Center Analyst - Tier 1

Boston, MA · On-site

$50K - $60K/yr

Mason employees by addressing issues, determining causes, and offering solutions while ensuring ... We invite you to apply for our IT Service Center Analyst position! Our initial application process ...

W.B. Mason

IT Service Center Analyst - Tier 1

Boston, MA · On-site

$50K - $60K/yr

Mason employees by addressing issues, determining causes, and offering solutions while ensuring ... We invite you to apply for our IT Service Center Analyst position! Our initial application process ...

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All JobsSolution Center Analyst Jobs

Solution Center Analyst information

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$36K

$104.9K

$184K

How much do solution center analyst jobs pay per year?

As of Jun 11, 2026, the average yearly pay for solution center analyst in the United States is $104,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $123,000.00 per year, depending on experience, location, and employer.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher salaries, making it a financially rewarding cybersecurity role.

What are the key skills and qualifications needed to thrive as a Solution Center Analyst, and why are they important?

To excel as a Solution Center Analyst, you need strong problem-solving abilities, IT knowledge, and customer service skills, typically supported by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and ITIL frameworks is commonly required, and certifications such as CompTIA A+ or ITIL Foundation are advantageous. Excellent communication, patience, and teamwork distinguish top performers in this role. These skills are essential for efficiently resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What jobs in the US pay 300,000 a year?

Solution Center Analysts typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, or senior technology roles. High-paying jobs often require advanced degrees, extensive experience, or leadership positions. For most roles, reaching a $300,000 salary involves seniority, industry demand, and specific skill sets.

What are some common challenges faced by Solution Center Analysts, and how can I prepare for them?

Solution Center Analysts often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users who may have varying levels of technical knowledge. To prepare, it's helpful to build strong problem-solving skills, practice clear and patient communication, and become familiar with common support tools and ticketing systems. Staying organized and learning to prioritize tasks will also help you succeed in this fast-paced, customer-focused environment.

What jobs will boom in 2026?

Solution Center Analysts are likely to see increased demand as companies focus on customer support, technical troubleshooting, and remote service solutions. Growth in IT support, cybersecurity, and data analysis roles is also expected due to ongoing digital transformation and the need for specialized skills in technology environments.

What is the difference between Solution Center Analyst vs Customer Support Specialist?

AspectSolution Center AnalystCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related fieldOften requires high school diploma or equivalent; some roles prefer certifications
Work EnvironmentCorporate office or remote technical support centersCall centers, help desks, or online support platforms
Employer & Industry UsageIT service providers, tech companies, large corporationsRetail, telecom, software companies, customer service firms
Common Search & ComparisonOften compared for technical problem-solving rolesCompared for customer interaction and support roles

The Solution Center Analyst typically handles technical issues, requiring specialized IT knowledge and certifications, working in technical support environments. Customer Support Specialists focus on customer interactions, often with less technical training, working in call centers or customer service settings. While both roles support clients, Solution Center Analysts are more technical, whereas Customer Support Specialists emphasize customer communication.

What does a solutions analyst do?

A solutions analyst evaluates business needs and designs technical solutions to improve processes and systems. They analyze data, collaborate with stakeholders, and often use tools like SQL or Excel to develop and implement effective solutions. Strong problem-solving and communication skills are essential in this role.

What are Solution Center Analysts?

Solution Center Analysts are IT professionals who provide technical support and troubleshoot issues for users, often within an organization's help desk or service center environment. They act as the first point of contact for resolving software, hardware, and network problems, either remotely or on-site. Their responsibilities include diagnosing issues, escalating complex problems, maintaining documentation, and ensuring timely resolution to minimize downtime. Solution Center Analysts also contribute to user training and process improvement initiatives to enhance overall IT service delivery.
More about Solution Center Analyst jobs
What cities are hiring for Solution Center Analyst jobs? Cities with the most Solution Center Analyst job openings:
What job categories do people searching Solution Center Analyst jobs look for? The top searched job categories for Solution Center Analyst jobs are:
Solution Center Analyst jobs near you
Infographic showing various Solution Center Analyst job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 9% As Needed, 64% Full Time, 12% Part Time, 11% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,929 per year, or $50.4 per hour.
Data Center Analyst

Data Center Analyst

Acara Solutions

Elk Grove Village, IL

$38/hr

Full-time

Posted 2 days ago

Job description

Job Title: Data Center Analyst
Location: Elk Grove Village, IL
Employment Type: Contract (18 months)
Industry: Banking
Compensation: $38.00 /hr.
Schedule: 40 hrs/Week. - (1st shift)
About the Opportunity:
  • Responsible for the effective installation, configuration, operation, and maintenance of system hardware-related infrastructure.
  • Ensures Data Center standards are complied with, and policies and procedures are followed as outlined.
  • Interpret and refine project requirements through active written and verbal communication with engineering staff and other non-technical team members.
  • Assign appropriate rack space, infrastructure cables and ports, LAN switch ports, and management switch ports.
  • Accept delivery and pick-up of equipment, staging equipment for installation and pick-up, and proper handling of shipping documents.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
  • Install and remove routers, switches, servers, security appliances, and other equipment, as well as copper cable, fiber cable, racks, patch panels, and other infrastructure components commonly found in a data center environment.
  • Engage with the project team to ensure all projects are implemented in step with documented processes, procedures, and standards, and with minimal impact to the business.
  • Develop and maintain adequate documentation to allow peer review before implementation and to ensure efficiency of future maintenance activities.
  • Interact with others to clearly explain technical requirements, instructions, and status through written and verbal communication with individuals of varied technical knowledge and at all organizational levels.
  • Complete evening responsibilities as scheduled, as well as 24x7 on-call as needed.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the client's brand.
  • Maintain client internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

What You'll Bring:
  • High School Diploma or GED.
  • Minimum of 4+ years of experience in providing updates and statuses.
  • Minimum of 4+ years of experience in communicating technical problems to management.
  • Minimum of 4+ years of experience in Data Center Cabling.
  • Minimum of 4+ years of experience in Data Center Operations.
  • Minimum of 4+ years of experience in Data Center Documentation.

What Sets You Apart:
  • Associate Degree.
  • Certifications or special training in related technologies.
  • Capability to read and digest technical information.
  • Good customer focus, including experience managing customer needs and multiple work priorities.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Acara Solutions logo

About Acara Solutions

Sourced by ZipRecruiter

Acara Solutions, based in Buffalo, NY, is a premier provider of recruitment and workforce solutions. Serving the industry since its inception in 1957, the company has expanded its roots from a small family-owned employment agency to a leading international recruitment agency. Acara provides staffing solutions to a myriad of industries including Engineering, IT, Professional, Industrial and Finance. They offer an array of services from strategic workforce management, talent acquisition, vendor management systems, to executive search services. Driven by the core values of dedication, integrity, teamwork and innovation, Acara exists with the mission to connect job seekers with leading employers while fostering growth and innovation in the industries they serve. A prominent player in the US staffing industry, Acara Solutions has been recognized multiple times on the Staffing Industry Analysts List of Largest US Staffing Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1957

View All Acara Solutions Jobs