Job Summary:
Allegion is a leading company specializing in security solutions, dedicated to keeping people safe where they live, work, and visit. They are seeking a Software Development Tools Manager to lead the strategy and operation of the software development life cycle toolchain, focusing on enabling product delivery and developer productivity. This role involves managing a cross-functional team, maintaining core platforms, and driving automation while ensuring high developer satisfaction and compliance.
Responsibilities:
• Define and execute the SDLC tools roadmap to support business priorities (planning, source control, CI/CD, build/release, code quality, test automation, artifact management, security scanning, monitoring/tracing).
• Lead a cross-functional tools team (engineers, automation specialists, and administrators) responsible for implementing, operating, and evolving the toolchain.
• Maintain and operate core platforms (e.g., Jira, Confluence, Bitbucket/GitHub, Jenkins/GitHub Actions/GitLab CI, Artifactory/Nexus, SonarQube, SRE/observability tools), ensuring high availability, scalability, security, and compliance.
• Drive automation: reduce manual steps in build/test/deploy pipelines, improve reproducibility, and shorten lead time for changes.
• Partner with product engineering, QA, security, and platform teams to onboard projects, define best practices, and provide consultative support for CI/CD, branching, release workflows, and developer experience.
• Manage vendor relationships and licensing for commercial tools; evaluate and pilot new tools and integrations.
• Define and measure SLAs, KPIs, and ROI for tooling (e.g., deployment frequency, mean time to recovery, lead time, incident resolution SLAs, developer satisfaction).
• Lead incident response and postmortem for tooling outages; ensure robust monitoring, capacity planning, and disaster recovery for critical toolchain components.
• Build and run effective change management, governance, and access controls for tool configurations and workflows.
• Create and maintain documentation, templates, training, and enablement materials for developers and release managers.
• Champion security, compliance, and audit-readiness across the SDLC toolchain (credential management, SSO, RBAC, secrets management, artifact signing).
• Recruit, mentor, and grow team members; establish clear goals, career paths, and performance metrics.
Qualifications:
Required:
• 7+ years of experience in software delivery tooling, platform engineering, DevOps, or related roles; 3+ years in a leadership or people-management role.
• Deep hands-on experience with multiple SDLC tools and platforms (e.g., Jira/Confluence, GitHub/Bitbucket, CI/CD systems, artifact repositories, test automation frameworks, SonarQube, SSO/Okta, secrets management).
• Proven track record designing and operating large-scale, reliable developer platforms or toolchains in cloud and hybrid environments.
• Strong automation skills (scripting, pipeline-as-code, infrastructure-as-code — e.g., Terraform, Ansible).
• Experience with monitoring, logging and incident management for platform services.
• Strong stakeholder management and communication skills — ability to translate technical decisions into business outcomes.
• Experience negotiating with vendors and managing licensing models.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience (or higher).
Preferred:
• Experience with Atlassian stack administration at enterprise scale (Jira, Confluence, Crowd/SSO integrations).
• Familiarity with GitHub Enterprise and modern CI/CD patterns (feature flags, canary/blue-green deployments).
• Knowledge of software security tooling (SCA, SAST, DAST) and compliance frameworks.
• Experience managing distributed teams and enabling remote developer productivity.
• Certifications in cloud platforms (AWS/Azure/GCP), DevOps, or relevant tooling.
Company:
Allegion provides mechanical and electronic security products for residential, commercial, and institutional environments. Founded in 2013, the company is headquartered in Dublin, IRL, with a team of 10001+ employees. The company is currently Late Stage.