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Soft Lines Sales Associate Jobs (NOW HIRING)

The Jonus Group

Personal Lines Team Lead

Kingston, NY · On-site

$62K - $80K/yr

This role is pivotal in managing and leading the Personal Lines Sales and Account Management teams ... Soft Skills : Strong problem-solving abilities, excellent customer interaction skills, adaptability ...

AAFES

Soft Lines Department Manager

West Point, NY · On-site

$17.75 - $23.50/hr

Responsible for maximizing sales, profit, and inventory objectives within these areas. Additional Qualifications/Requirements 1 YEAR SUPERVISORY/MANAGEMENT RETAIL OPERATIONAL EXPERIENCE REQUIRED.

Boyne Resorts

Soft Goods Sales Associate

Newry, ME · On-site

$16 - $20/hr

Sunday River's Soft Goods Sales Associates work directly with the resort's Director of Retail to sell through Sunday River Sports and/or Betty's Treats and Treasures. The ideal candidate will have ...

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Soft Lines Sales Associate information

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How much do soft lines sales associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for soft lines sales associate in the United States is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a soft lines sales associate typically collaborate with other departments within a retail store?

As a Soft Lines Sales Associate, collaboration with other departments—such as hardlines, customer service, and inventory—is frequent and essential. You may work closely with inventory teams to ensure shelves are restocked with apparel and accessories, and communicate with cashiers to address customer concerns or returns. Working together helps maintain a smooth shopping experience and ensures the sales floor remains organized. Building strong relationships with colleagues across departments is key to providing excellent customer service and achieving store-wide goals.

What are the key skills and qualifications needed to thrive as a soft lines sales associate, and why are they important?

To thrive as a Soft Lines Sales Associate, you need knowledge of retail sales principles, customer service skills, and familiarity with soft goods like apparel and accessories, often supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Strong interpersonal skills, attention to detail, and the ability to multitask help associates connect with customers and maintain appealing merchandise displays. These skills are crucial for driving sales, ensuring customer satisfaction, and maintaining a well-organized retail environment.

What is a soft lines sales associate?

Soft Lines Sales Associates are retail employees who specialize in selling apparel, footwear, accessories, and other non-durable goods, typically referred to as 'soft lines' in the retail industry. Their responsibilities include assisting customers, maintaining product displays, restocking merchandise, and ensuring a pleasant shopping experience. They play a crucial role in helping customers find the right sizes, styles, and products, as well as processing transactions and returns. Soft Lines Sales Associates often work in department stores, clothing retailers, and similar retail environments.

Is a soft lines sales associate a stressful job?

A soft lines sales associate typically works in retail environments selling clothing, accessories, or textiles. The job can be physically demanding and requires good customer service skills, but stress levels vary depending on store traffic, management, and individual workload. Overall, it may involve some stress during busy periods but is generally manageable with proper training and experience.

What is the difference between Soft Lines Sales Associate vs Apparel Sales Associate?

AspectSoft Lines Sales AssociateApparel Sales Associate
CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma or equivalent; retail experience
Work EnvironmentClothing, accessories, and soft goods sectionsClothing and apparel sections
Industry UsageFashion retail, department stores, specialty storesFashion retail, department stores, specialty stores
Job FocusAssisting customers with soft goods like bedding, towels, and accessoriesAssisting customers with clothing and apparel

The main difference between a Soft Lines Sales Associate and an Apparel Sales Associate lies in the product focus. Soft Lines Sales Associates typically handle soft goods such as bedding, towels, and accessories, while Apparel Sales Associates focus on clothing and apparel. Both roles require similar credentials and work in comparable retail environments, often within department stores or specialty shops.

More about Soft Lines Sales Associate jobs
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Soft Lines Sales Associate jobs near you
Infographic showing various Soft Lines Sales Associate job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $35,402 per year, or $17 per hour.

Personal Lines Sales Associate

Adamson Insurance & Associates

Ankeny, IA

$55K/yr

Full-time

Posted 20 days ago

Job description

Job Title: Personal Lines Sales Associate
Location: Ankeny, IA (In-office)
Job Type: Full-time
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: $55,000 base salary + Commissioned Earning Potential

All policies are owned by the agency.

About the Role

Adamson Insurance & Associates is hiring a Personal Lines Sales Associate to sell home and auto insurance and help clients choose the right coverage with confidence. This role is built around strong systems, clear expectations, and a team-first environment where following process and coaching is required for success. We value individuals who are confident in their abilities but willing to adapt to a proven system. This is a performance-driven role with defined daily activity expectations and monthly sales targets. Candidates should be comfortable working toward measurable production goals.

What You’ll Do

  • Sell personal lines insurance including Auto, Home, Umbrella (and related lines)

  • Handle inbound leads and referrals, gather accurate client information, and set expectations

  • Present quotes, explain coverage in plain language, and recommend appropriate options

  • Follow up consistently and move opportunities through a structured sales process

  • Document all activity accurately in our agency management system

  • Coordinate with internal support teams and carriers to deliver quotes efficiently

  • Hit activity and sales goals with urgency, professionalism, and consistency

How We Work

  • We follow a defined, step-by-step sales process, not individual sales styles
  • All team members are expected to be coachable and open to feedback, regardless of experience level
  • We operate as a team, meaning coordination with support staff and adherence to systems is required
  • Success in this role comes from consistency and execution, not reinventing the process

Requirements (Non-Negotiable)

  • Active Property & Casualty (P&C) license OR Active Personal Lines Insurance license (required)

  • Strong phone and communication skills

  • Demonstrated coachability and willingness to take direction from leadership

  • Ability to follow a structured, step-by-step sales process consistently

  • High attention to detail and follow-through

  • Comfortable working with multiple computer systems (AMS/CRM, carrier portals, quoting tools)

  • Reliable attendance and punctuality for an in-office role

Preferred Experience

  • Personal lines sales experience (home/auto) in an independent agency or captive agency

  • Inside sales, consultative selling, account management, or call center experience

  • Experience working in a metrics-driven environment with daily follow-up expectations

Compensation

  • $55,000 base salary

  • 25% of all first-term commissions paid to the agency

  • Training, scripts, and proven internal processes to help you succeed

  • Growth opportunity in a stable, locally owned agency serving Ankeny for the past 32 years