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Social Work Assistant Jobs in Springfield, MA (NOW HIRING)

JGS Lifecare

Social Worker

Longmeadow, MA · On-site

Bachelor or Master of Social Work (BSW or MSW) * Current, unencumbered MA Social Worker license (LSW) * Prior experience in a long-term care setting strongly preferred * Ability to communicate ...

JGS Lifecare

Social Worker

Longmeadow, MA · On-site

$30 - $34/hr

Bachelor or Master of Social Work (BSW or MSW) Current, unencumbered MA Social Worker license (LSW)Prior experience in a long-term care setting strongly preferredAbility to communicate fluently in ...

JGS Lifecare

Social Worker

Longmeadow, MA

Bachelor or Master of Social Work (BSW or MSW) * Current, unencumbered MA Social Worker license (LSW) * Prior experience in a long-term care setting strongly preferred * Ability to communicate ...

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Social Work Assistant information

See Springfield, MA salary details

$14

$19

$21

How much do social work assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for social work assistant in Springfield, MA is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.06 per hour, depending on experience, location, and employer.

What is a social work assistant?

A social work assistant provides support services to families and other clients. In this role, your duties may include giving care to the elderly, homeless, and people with disabilities in a variety of fields like rehab, psychology, and social work. You may work as an aide to a social worker or help clients find the extra services that they might need. In this position, you research various aid services like Medicaid and food stamps to know when these would be helpful for specific clients and help them fill out the proper paperwork. Checking on clients on a regular basis is also part of this job, offering advice and counsel when necessary.

What are examples of social work assistant jobs?

Examples of social work assistant jobs include helping social workers with client intake, providing support to clients in community or healthcare settings, and assisting with case management tasks. These roles often involve data entry, coordinating appointments, and supporting clients with daily needs, requiring good communication skills and familiarity with social services systems.

What is the difference between Social Work Assistant vs Social Worker?

AspectSocial Work AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s degree in social work (BSW) or higher
Work EnvironmentHealthcare facilities, schools, community agenciesHospitals, government agencies, private practices
Job ResponsibilitiesAssist with client support, administrative tasks, and basic case managementConduct assessments, develop treatment plans, advocate for clients
Industry UsageSupport roles within social services and healthcareLead case management and intervention efforts

Social Work Assistants typically support social workers by handling administrative tasks and providing basic client assistance, often requiring less formal education. Social Workers have more advanced responsibilities, including client assessments and developing treatment plans, and usually hold a bachelor’s or higher degree. Both roles work in similar environments but differ in scope and qualifications.

What are some typical challenges social work assistants face when supporting clients, and how can they effectively address them?

Social Work Assistants often encounter challenges such as managing a high caseload, handling emotionally charged situations, and balancing administrative duties with direct client support. To address these, it's important to develop strong organizational skills, practice self-care to prevent burnout, and maintain open communication with supervising social workers. Collaborating with multidisciplinary teams and regularly attending supervision sessions can also provide valuable support and guidance when dealing with complex cases.

What are the key skills and qualifications needed to thrive as a social work assistant?

To thrive as a Social Work Assistant, you typically need a background in social services, excellent organizational skills, and an understanding of case management, often supported by a certificate or associate degree in social work or a related field. Familiarity with client management software, documentation systems, and sometimes basic knowledge of local social support programs is valuable. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity help you connect with clients and support social workers effectively. These skills are essential to provide meaningful support, coordinate resources, and ensure positive outcomes for individuals and families in need.

Can you be a social work assistant?

A social work assistant is an entry-level position that supports social workers by helping with client intake, case management, and administrative tasks. Typically, a high school diploma or equivalent is required, and some roles may prefer or require relevant coursework or certification. The job often involves working in social service agencies, healthcare settings, or community organizations.
More about Social Work Assistant jobs
What are the most commonly searched types of Social Work jobs in Springfield, MA? The most popular types of Social Work jobs in Springfield, MA are:
What are popular job titles related to Social Work Assistant jobs in Springfield, MA? For Social Work Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Social Work Assistant jobs in Springfield, MA look for? The top searched job categories for Social Work Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Social Work Assistant jobs? Cities near Springfield, MA with the most Social Work Assistant job openings:
Social Work Assistant jobs near you
Infographic showing various Social Work Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $40,225 per year, or $19.3 per hour.

Social Worker (LCSW, LPC) - Case Coordination

Manchester Memorial Hospital

Manchester, CT • On-site

Other

Posted 22 days ago

Job description

Location Detail: 71 Haynes Street (10627)

Shift Detail: Weekdays

Work where every moment matters. 
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Nurse Educator.

The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns.

POSITION SUMMARY:

The Medical Social Worker provides clinical social work services for patients throughout the acute care hospital setting. Primary responsibility is for the inpatient units with the exception of Behavioral Health. This position will also cover the social work needs of the Family Birth Center patients when referred. Outpatient referrals will be honored whenever possible. Provides support and counseling to patients and families who are dealing with serious health care concerns, educates them about their rights and responsibilities and assists in decisions about health care options and advance directives. Serves as an interface with community service agencies for adoptions, reporting of elder or child abuse, probate court actions and financial assistance. In partnership with the Care Manager, is responsible for arranging the transition of patients to extended care facilities, rehabilitation hospitals or other specialized facilities. Uses independent clinical judgment and works collaboratively with the interdisciplinary team. Communicates, as appropriate, the patient’s clinical condition and care needs. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. Professional knowledge and judgment will be utilized when guidelines are unavailable or inappropriate for a given situation. Promotes the profession of social work and professional practice through collegial support and interactions. Is primarily assigned to one hospital, but will be required to provide coverage at the other hospital as needed. Reports to the Manager of Care Management.


Qualifications

EDUCATION/CERTIFICATION:

· Minimum of a Master’s Degree in Social Work or a related field.

· State of Connecticut License in Clinical Social Work preferred. LPC will be considered in lieu of LCSW.

EXPERIENCE:

· A least two (2) years related experience, preferably in a medical setting.

COMPETENCIES:

· Good analytical, organizational and interpersonal skills.

· The ability to communicate effectively in English, both verbally and in writing is critical.

· Must be able to work collaboratively with other members of the health care team.

· Possesses basic computer skills.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

Apply