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Smartcomm Jobs (NOW HIRING)

Experience with other CCM platforms, including Exstream, Papyrus, SmartCOMM, or similar tools Familiarity with scripting languages such as JavaScript or Groovy Experience with REST APIs, file-based ...

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Smartcomm information

What is a Smartcomm?

A Smartcomm job typically involves working with Smart Communications, a platform used for customer communications management (CCM). Professionals in this role configure, customize, and maintain Smartcomm solutions to help businesses generate, manage, and distribute personalized communications. Responsibilities often include template design, integration with other systems, and troubleshooting issues. This role is common in industries like finance, healthcare, and insurance, where effective document generation and communication are essential.

What are the key skills and qualifications needed to thrive in a Smartcomm position?

To excel in a Smartcomm role, candidates generally need strong project management abilities, experience with audiovisual and communications systems integration, and a relevant technical background or certifications such as InfoComm CTS. Familiarity with tools like Smartcomm design software, AutoCAD, and collaboration platforms is common in the industry. Effective communication, problem-solving, and customer service skills help professionals manage client expectations and troubleshoot issues efficiently. Mastering these skills is crucial to delivering high-quality integration solutions and leading projects to successful completion.

What are the typical challenges faced by Smartcomm professionals, and how are they addressed in the workplace?

Smartcomm professionals often encounter challenges such as managing complex system integrations, adapting to rapidly changing technology, and coordinating with multiple stakeholders including clients, vendors, and contractors. These challenges are usually addressed through ongoing training, clear communication protocols, and strong support from a multidisciplinary team. Many organizations foster a collaborative work environment where knowledge sharing and troubleshooting are encouraged, ensuring everyone is equipped to resolve technical issues quickly. As a Smartcomm specialist, you can expect to work closely with both technical staff and clients, making adaptability and proactive problem-solving essential skills.

More about Smartcomm jobs

What are the most commonly searched types of Smartcomm jobs?

The most popular types of Smartcomm jobs are:

What states have the most Smartcomm jobs?

States with the most job openings for Smartcomm jobs include:

Infographic showing various Smartcomm job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution.

Document Composition Specialist

Fort Worth, TX

Taylor
Accounting Services • 11 - 50 employees

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.
Ready to reach your potential? It's time to look at Taylor.
Your Opportunity:

Venture Solutions, a Taylor company, is seeking a Document Composition Specialist to join a team focused on building, configuring, and supporting personalized customer communications. In this role, you will use document composition tools, structured data, and configuration-driven workflows to develop document templates, troubleshoot production issues, and help customers modernize their traditional communication processes.
Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities:

Design, build, and maintain document templates and workflows using Messagepoint or Quadient Inspire Document Composition Tools

Configure and manage data-driven document composition logic using XML, JSON, and structured data inputs

Perform data mapping and transformation to ensure accurate document generation and personalization

Troubleshoot production issues across the full lifecycle, including data intake, mapping, validation, and output

Identify the root cause of issues by determining whether defects are related to data, configuration, or logic

Integrate Messagepoint and Quadient Inspire with upstream and downstream systems using APIs, file-based processing, and database connections

Collaborate with QA, development, composition, and business teams to ensure quality and delivery expectations are met

Support incident resolution and production stability, including participation in issue triage and resolution

Document configuration, workflows, and troubleshooting steps for ongoing support and onboarding

You Must Have:

1+ years of experience in document composition, data processing, or similar configuration-driven platforms

Experience with Messagepoint or Quadient Inspire Document Composition Tools

Experience working with XML and JSON data formats

Demonstrated experience with data mapping, transformation, and validation processes

Proven ability to troubleshoot complex production issues and identify root cause

Experience working in a structured SDLC environment with version control and change management processes

Strong analytical and problem-solving skills with attention to detail

Effective communication skills with both technical and non-technical stakeholders

We Would Also Prefer:

Experience with other CCM platforms, including Exstream, Papyrus, SmartCOMM, or similar tools

Familiarity with scripting languages such as JavaScript or Groovy

Experience with REST APIs, file-based integrations, or messaging systems

Experience working in high-volume transactional document environments, including print and mail, financial statements, healthcare, insurance, or similar industries

The anticipated annual salary range for this position is $80,000 - $90,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employee.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.


Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.