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Smartcomm Jobs (NOW HIRING)

ECM Tek LLC

CCM Developer

Glasgow, KY · Remote

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Ecm Tek Llc

CCM Developer

Glasgow, KY · On-site

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

AON PLC

Ops & Tech Specialist III

Fort Washington, MD · On-site

$80 - $100/hr

Become the domain expert of business processes and supporting systems, including AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm, with the ability to understand system logic, data ...

Aon

Ops & Tech Specialist III

Fort Washington, PA · On-site

$85K - $100K/yr

Become the domain expert of business processes and supporting systems, including AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm, with the ability to understand system logic, data ...

CEDENT

Sr Software Architecture

Indianapolis, IN · Hybrid

$123K - $168K/yr

... SmartComm FileNet Websphere REST API Active MQ Mule GIT Bitbucket JIRA Maven Nexus Kubernetes Confluence Bootstrap Talend Axon DDD Design Patterns Clean Architecture CQRS Spring Hibernate

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Smartcomm information

What is a Smartcomm?

A Smartcomm job typically involves working with Smart Communications, a platform used for customer communications management (CCM). Professionals in this role configure, customize, and maintain Smartcomm solutions to help businesses generate, manage, and distribute personalized communications. Responsibilities often include template design, integration with other systems, and troubleshooting issues. This role is common in industries like finance, healthcare, and insurance, where effective document generation and communication are essential.

What are the key skills and qualifications needed to thrive in a Smartcomm position?

To excel in a Smartcomm role, candidates generally need strong project management abilities, experience with audiovisual and communications systems integration, and a relevant technical background or certifications such as InfoComm CTS. Familiarity with tools like Smartcomm design software, AutoCAD, and collaboration platforms is common in the industry. Effective communication, problem-solving, and customer service skills help professionals manage client expectations and troubleshoot issues efficiently. Mastering these skills is crucial to delivering high-quality integration solutions and leading projects to successful completion.

What are the typical challenges faced by Smartcomm professionals, and how are they addressed in the workplace?

Smartcomm professionals often encounter challenges such as managing complex system integrations, adapting to rapidly changing technology, and coordinating with multiple stakeholders including clients, vendors, and contractors. These challenges are usually addressed through ongoing training, clear communication protocols, and strong support from a multidisciplinary team. Many organizations foster a collaborative work environment where knowledge sharing and troubleshooting are encouraged, ensuring everyone is equipped to resolve technical issues quickly. As a Smartcomm specialist, you can expect to work closely with both technical staff and clients, making adaptability and proactive problem-solving essential skills.

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States with the most job openings for Smartcomm jobs include:

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Smartcomm jobs near you
Infographic showing various Smartcomm job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution.

CCM Developer

Glasgow, KY • Remote

ECM Tek LLC
See more jobs at ECM Tek LLCexternal

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Re-posted 29 days ago

Job description

Job Title: CCM Developer


Location: Remote


Job Type: Full-time


Job Description:

We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing, and implementing solutions using CCM applications such as SmartCOMM, xPression, and Thunderhead. Your role will involve working closely with cross-functional teams to enhance customer communication processes and ensure the delivery of personalized and engaging communications.


Key Responsibilities:

  1. Solution Development: Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements.
  2. Data Transformation: Perform data transformation tasks, including but not limited to, data mapping, XML parsing, and mid-level SQL operations to extract, manipulate, and format data for use in customer communications.
  3. Template Design: Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
  4. Integration: Collaborate with IT teams to integrate CCM applications with other systems and databases for seamless data exchange.
  5. Quality Assurance: Conduct thorough testing and debugging of CCM solutions to ensure the accuracy and reliability of customer communications.
  6. Documentation: Maintain detailed documentation of CCM configurations, templates, and processes.
  7. Collaboration: Work closely with business stakeholders and end-users to gather requirements and provide technical expertise to improve customer communication strategies.
  8. Training: Provide training and support to end-users on CCM applications and best practices.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in developing CCM solutions using SmartCOMM, xPression, and Thunderhead applications.
  • Strong knowledge of SQL for data manipulation and retrieval.
  • Proficiency in XML and data transformation.
  • Familiarity with Microsoft Word for template design and document generation.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and teamwork abilities.
  • Ability to work independently and meet project deadlines.


Preferred Skills:

  • Certification in SmartCOMM, xPression, or Thunderhead CCM applications.
  • Experience with other CCM tools or platforms.
  • Knowledge of scripting languages (e.g., JavaScript, VBScript).
  • Understanding of document composition and variable data printing.

How to Apply:

If you are a motivated CCM Developer with the skills and experience required to excel in this role, please submit your resume and a cover letter detailing your relevant experience and why you are a strong fit for this position.