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Inficare Technologies

SmartCOMM Architect

SmartCOMM Architect Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite) Long Term Contract : Job Summary We are seeking an experienced **SmartCOMM ...

AAATX AAA Texas LLC

SmartCOMM Engineer

Coppell, TX · On-site

$100 - $125/hr

SmartCOMM Engineer Job Summary We are hiring a SmartCOMM Engineer to join the Applications team, responsible for designing, building, testing, and maintaining SmartCOMM templates, data mappings, and ...

New

eFulgent

SmartCOMM Developer

Phoenix, AZ · On-site

Hybrid 75% as needed A senior SmartCOMM Developer will be responsible for designing templates, building and maintaining of documentation and correspondences for complex systems. Also providing ...

CEDENT

Sr. SmartComm Developer

Phoenix, AZ · On-site

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

Cyma Systems Inc

SmartCOMM Lead Developer

Philadelphia, PA · On-site

$59.50 - $78/hr

SmartCOMM Lead Developer Location: Onsite at Philadelphia This role requires you to have mix of leadership, hands-on SmartCOMM Forms Design, end-to-end Forms lifecycle process, technical leadership ...

Cedent

Sr. SmartComm Developer (Phoenix, AZ)

Phoenix, AZ · On-site

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

CEDENT

Sr. SmartComm Developer (Phoenix, AZ)

Phoenix, AZ

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

Exavalu

Senior SmartCOMM Architect

Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant communication platforms. * Lead consultative engagements , aligning CCM strategies with client ...

Exavalu

SmartCOMM Developer

We are seeking an experienced SmartCOMM Developer to join our team. The ideal candidate will have hands-on experience in template authoring, form migration, and integrating customer communications ...

Inficare Technologies

Guidewire Lead Developer

Lake Dallas, TX · On-site +1

$57.25 - $75/hr

Create, modify, and maintain SmartCOMM templates and related configurations for document generation * Collaborate with business and technical teams to deliver solutions aligned with P&C insurance ...

Ecm Tek Llc

CCM Developer

Glasgow, KY · Remote

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Tmhcc

Systems Analyst - Documents (Insurance)

Troy, MI · On-site

Support document integration between SmartCOMM and internal systems. * Participate in Agile ceremonies and workshops for requirements elaboration. * Assist with documenting business requirements ...

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A Smartcomm job typically involves working with Smart Communications, a platform used for customer communications management (CCM). Professionals in this role configure, customize, and maintain Smartcomm solutions to help businesses generate, manage, and distribute personalized communications. Responsibilities often include template design, integration with other systems, and troubleshooting issues. This role is common in industries like finance, healthcare, and insurance, where effective document generation and communication are essential.

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Infographic showing various Smartcomm job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution.

SmartCOMM Architect

Remote

Inficare Technologies
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Inficare Technologiesexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: SmartCOMM Architect
Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite)
Long Term Contract
Job Description :
Job Summary
We are seeking an experienced **SmartCOMM Architect** to design and implement enterprise customer communication solutions using **SmartCOMM**. The ideal candidate should have strong expertise in **document composition, template design, correspondence management, and SmartCOMM architecture**, with experience integrating SmartCOMM with enterprise systems.
The role involves designing scalable communication frameworks for policy, claims, billing, and customer correspondence, while collaborating with integration teams for seamless data exchange and document generation workflows.
Key Responsibilities
1. SmartCOMM Solution Design & Architecture
* Design and implement enterprise communication solutions using **SmartCOMM**.
* Define scalable and reusable document generation frameworks.
* Design SmartCOMM architecture for:
* Real-time document generation
* Batch document processing
* Interactive customer communications
* Establish SmartCOMM best practices, standards, and reusable components.
* Support environment setup, deployment, and release strategy.
2. Document Composition & Template Management
* Design and develop reusable communication templates for:
* Policy documents
* Claims communications
* Billing statements and notices
* Customer letters and email communications
* Implement dynamic and personalized document generation based on business rules.
* Ensure brand consistency and standardized communication templates.
* Support multi-channel document outputs including:
* PDF
* Email
* Print communications
3. SmartCOMM Integration & Data Mapping
* Collaborate with integration teams to integrate SmartCOMM with enterprise applications.
* Define SmartCOMM input/output data requirements.
* Work with structured data formats including:
* JSON
* XML
* Support mapping of business data into SmartCOMM-compatible formats for template consumption.
* Ensure proper data validation and document generation quality.
4. Enterprise Integration Collaboration
* Work closely with **MuleSoft/integration teams** for:
* API-based document generation triggers
* Real-time and batch communication workflows
* Document retrieval and delivery
* Collaborate with upstream systems such as:
* CRM
* Billing systems
* Policy administration systems
* Claims systems
5. Insurance Communication Workflows
* Support communication use cases related to:
* Policy lifecycle communications
* Claims notifications and correspondence
* Billing statements and reminders
* Customer notices and regulatory communications
* Ensure document workflows align with business and compliance requirements.
6. Performance & Support
* Optimize SmartCOMM performance for large-volume document generation.
* Troubleshoot document generation issues and support production incidents.
* Implement logging, monitoring, and error-handling best practices.
* Support template versioning and deployment processes.
Required Skills & Experience
10+ years** of experience in enterprise application/document communication platforms.
* Strong hands-on experience in **SmartCOMM implementation and architecture**.
Expertise in:
* SmartCOMM Designer
* Assemble
* Generate
* Template design
* Document composition
* Correspondence management
* Strong understanding of:
* JSON
* XML
* REST/SOAP APIs
* Experience working with enterprise integration platforms.
* Experience in large-scale document generation and batch processing.
Preferred Skills
* Experience working with **MuleSoft Anypoint Platform** or API integrations.
* Exposure to **Guidewire (PolicyCenter, ClaimCenter, BillingCenter)**.
* Experience in **Insurance domain**.
* Knowledge of event-driven communication processing and messaging systems.
Nice to Have
* Experience with enterprise Customer Communication Management (CCM) platforms.
* Exposure to cloud-based integrations and DevOps practices.
* Strong stakeholder communication and solution design skills.

Apply