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Inficare Technologies

SmartCOMM Architect

SmartCOMM Architect Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite) Long Term Contract : Job Summary We are seeking an experienced **SmartCOMM ...

CEDENT

Sr. SmartComm Developer

Phoenix, AZ

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

eFulgent

SmartCOMM Developer

Phoenix, AZ · On-site

Hybrid 75% as needed A senior SmartCOMM Developer will be responsible for designing templates, building and maintaining of documentation and correspondences for complex systems. Also providing ...

Cedent

Sr. SmartComm Developer (Phoenix, AZ)

Phoenix, AZ · On-site

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

CYNET SYSTEMS

Senior SmartComm Developer

Lansing, MI · On-site

$53/hr

Hands-on knowledge of SmartComm modules like Data Modeler, Draft Editor, and Review Now. * Background in Banking, Financial Services, or Insurance (BFSI) is highly preferred. Responsibilities:

CEDENT

Sr. SmartComm Developer (Phoenix, AZ)

Phoenix, AZ · On-site

$54 - $71.50/hr

Designing and Developing SmartCOMM Solutions: This includes creating and modifying SmartCOMM templates, data models, layouts, and style sets. Data Modeling: Ensuring efficient data processing and ...

Exavalu

SmartCOMM Developer

We are seeking an experienced SmartCOMM Developer to join our team. The ideal candidate will have hands-on experience in template authoring, form migration, and integrating customer communications ...

Derex Technologies Inc

SmartCOMM Lead Developer

Jersey City, NJ · On-site +1

$61.50 - $80.75/hr

Role - SmartCOMM Lead Developer Location - Remote This role requires you to have mix of leadership, hands-on SmartCOMM Forms Design, end-to-end Forms lifecycle process, technical leadership, people ...

Exavalu

Senior SmartCOMM Architect

Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant communication platforms. * Lead consultative engagements , aligning CCM strategies with client ...

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What are the typical challenges faced by Smartcomm professionals, and how are they addressed in the workplace?

Smartcomm professionals often encounter challenges such as managing complex system integrations, adapting to rapidly changing technology, and coordinating with multiple stakeholders including clients, vendors, and contractors. These challenges are usually addressed through ongoing training, clear communication protocols, and strong support from a multidisciplinary team. Many organizations foster a collaborative work environment where knowledge sharing and troubleshooting are encouraged, ensuring everyone is equipped to resolve technical issues quickly. As a Smartcomm specialist, you can expect to work closely with both technical staff and clients, making adaptability and proactive problem-solving essential skills.

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A Smartcomm job typically involves working with Smart Communications, a platform used for customer communications management (CCM). Professionals in this role configure, customize, and maintain Smartcomm solutions to help businesses generate, manage, and distribute personalized communications. Responsibilities often include template design, integration with other systems, and troubleshooting issues. This role is common in industries like finance, healthcare, and insurance, where effective document generation and communication are essential.

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To excel in a Smartcomm role, candidates generally need strong project management abilities, experience with audiovisual and communications systems integration, and a relevant technical background or certifications such as InfoComm CTS. Familiarity with tools like Smartcomm design software, AutoCAD, and collaboration platforms is common in the industry. Effective communication, problem-solving, and customer service skills help professionals manage client expectations and troubleshoot issues efficiently. Mastering these skills is crucial to delivering high-quality integration solutions and leading projects to successful completion.

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Infographic showing various Smartcomm job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution.
SmartCOMM Architect

SmartCOMM Architect

Inficare Technologies

Remote

Full-time

Posted 23 days ago

Job description

Job Title: SmartCOMM Architect
Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite)
Long Term Contract
Job Description :
Job Summary
We are seeking an experienced **SmartCOMM Architect** to design and implement enterprise customer communication solutions using **SmartCOMM**. The ideal candidate should have strong expertise in **document composition, template design, correspondence management, and SmartCOMM architecture**, with experience integrating SmartCOMM with enterprise systems.
The role involves designing scalable communication frameworks for policy, claims, billing, and customer correspondence, while collaborating with integration teams for seamless data exchange and document generation workflows.
Key Responsibilities
1. SmartCOMM Solution Design & Architecture
* Design and implement enterprise communication solutions using **SmartCOMM**.
* Define scalable and reusable document generation frameworks.
* Design SmartCOMM architecture for:
* Real-time document generation
* Batch document processing
* Interactive customer communications
* Establish SmartCOMM best practices, standards, and reusable components.
* Support environment setup, deployment, and release strategy.
2. Document Composition & Template Management
* Design and develop reusable communication templates for:
* Policy documents
* Claims communications
* Billing statements and notices
* Customer letters and email communications
* Implement dynamic and personalized document generation based on business rules.
* Ensure brand consistency and standardized communication templates.
* Support multi-channel document outputs including:
* PDF
* Email
* Print communications
3. SmartCOMM Integration & Data Mapping
* Collaborate with integration teams to integrate SmartCOMM with enterprise applications.
* Define SmartCOMM input/output data requirements.
* Work with structured data formats including:
* JSON
* XML
* Support mapping of business data into SmartCOMM-compatible formats for template consumption.
* Ensure proper data validation and document generation quality.
4. Enterprise Integration Collaboration
* Work closely with **MuleSoft/integration teams** for:
* API-based document generation triggers
* Real-time and batch communication workflows
* Document retrieval and delivery
* Collaborate with upstream systems such as:
* CRM
* Billing systems
* Policy administration systems
* Claims systems
5. Insurance Communication Workflows
* Support communication use cases related to:
* Policy lifecycle communications
* Claims notifications and correspondence
* Billing statements and reminders
* Customer notices and regulatory communications
* Ensure document workflows align with business and compliance requirements.
6. Performance & Support
* Optimize SmartCOMM performance for large-volume document generation.
* Troubleshoot document generation issues and support production incidents.
* Implement logging, monitoring, and error-handling best practices.
* Support template versioning and deployment processes.
Required Skills & Experience
10+ years** of experience in enterprise application/document communication platforms.
* Strong hands-on experience in **SmartCOMM implementation and architecture**.
Expertise in:
* SmartCOMM Designer
* Assemble
* Generate
* Template design
* Document composition
* Correspondence management
* Strong understanding of:
* JSON
* XML
* REST/SOAP APIs
* Experience working with enterprise integration platforms.
* Experience in large-scale document generation and batch processing.
Preferred Skills
* Experience working with **MuleSoft Anypoint Platform** or API integrations.
* Exposure to **Guidewire (PolicyCenter, ClaimCenter, BillingCenter)**.
* Experience in **Insurance domain**.
* Knowledge of event-driven communication processing and messaging systems.
Nice to Have
* Experience with enterprise Customer Communication Management (CCM) platforms.
* Exposure to cloud-based integrations and DevOps practices.
* Strong stakeholder communication and solution design skills.

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