Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite) Long Term Contract : Job Summary We are seeking an experienced **SmartCOMM Architect** to design and implement ...
Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite) Long Term Contract : Job Summary We are seeking an experienced **SmartCOMM Architect** to design and implement ...
This is a remote position. Overview : We are seeking a seasoned CCM Architect with 15+ years of ... Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant ...
This is a remote position. Overview : We are seeking a seasoned CCM Architect with 15+ years of ... Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant ...
This is a remote position. Overview : We are seeking an experienced SmartCOMM Developer to join our team. The ideal candidate will have hands-on experience in template authoring, form migration, and ...
This is a remote position. Overview : We are seeking an experienced SmartCOMM Developer to join our team. The ideal candidate will have hands-on experience in template authoring, form migration, and ...
PLADS Application Developer (SmartCOMM)
Farmington, CT · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
Farmington, CT · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
Columbus, GA · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
Columbus, GA · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
Columbus, GA · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
PLADS Application Developer (SmartCOMM)
Columbus, GA · On-site +1
$115K - $130K/yr
If the role is remote, there may be occasions that you are requested to come to the office based on ... Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer and Web Editor
CCM Developer
Glasgow, KY · Remote
Remote Job Type: Full-time We seek a skilled and experienced Customer Communications Management ... Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead ...
CCM Developer
Glasgow, KY · Remote
Remote Job Type: Full-time We seek a skilled and experienced Customer Communications Management ... Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead ...
CCM Developer
Glasgow, KY · Remote
Remote Job Type: Full-time We seek a skilled and experienced Customer Communications Management ... Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead ...
Quick apply
CCM Developer
Glasgow, KY · Remote
Remote Job Type: Full-time We seek a skilled and experienced Customer Communications Management ... Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead ...
Remote Smartcomm information
What are the unique challenges and advantages of working as a Remote Smartcomm specialist compared to an on-site communications role?
As a Remote Smartcomm specialist, you'll frequently collaborate with team members and clients across different time zones, which can present challenges in scheduling meetings and ensuring timely communication. However, remote work offers greater flexibility and autonomy, allowing you to tailor your workflow for maximum productivity. You'll rely heavily on digital collaboration tools to share updates, manage projects, and coordinate with IT, marketing, and customer service teams. Building strong relationships virtually and proactively managing communication are key to success in this role.
What are Remote Smartcomm jobs?
Remote Smartcomm jobs typically involve working with Smart Communications (Smartcomm) software, which is used for customer communications management (CCM). These roles often include tasks such as designing, developing, and maintaining communication templates, collaborating with teams to streamline document automation, and ensuring regulatory compliance in communications. Working remotely in Smartcomm positions allows professionals to perform these tasks from any location, leveraging cloud-based tools and platforms. Such roles are common in industries like insurance, banking, and financial services where personalized, compliant customer communication is critical.
What are the key skills and qualifications needed to thrive as a Remote Smartcomm Specialist, and why are they important?
To excel as a Remote Smartcomm Specialist, you need a strong background in document automation, template management, and knowledge of Smart Communications software, often supported by experience with enterprise content management solutions. Familiarity with cloud-based platforms, XML/XSLT, and certifications in Smart Communications or similar tools are commonly required. Critical soft skills include problem-solving, attention to detail, and effective remote communication to collaborate with distributed teams. These skills are essential for ensuring accurate, efficient document processes and seamless integration within complex digital environments.
What is the difference between Remote Smartcomm vs Remote Customer Service Representative?
| Aspect | Remote Smartcomm | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | Communication skills, basic tech knowledge | High school diploma, communication skills |
| Work Environment | Home office, online platforms | Home office, call centers or online |
| Industry Usage | Telecommunications, tech companies | Retail, service industries |
| Job Focus | Technical support, customer engagement | Handling customer inquiries, support |
Remote Smartcomm roles typically focus on technical support and customer engagement within tech or telecom industries, requiring basic communication skills. Remote Customer Service Representatives handle general inquiries across various sectors, often with similar communication requirements. While both roles are remote and customer-focused, Smartcomm positions often involve technical knowledge, whereas customer service roles emphasize general support skills.
More about Remote Smartcomm jobs
What cities are hiring for Remote Smartcomm jobs? Cities with the most Remote Smartcomm job openings:
What are the most commonly searched types of Smartcomm jobs? The most popular types of Smartcomm jobs are:
What states have the most Remote Smartcomm jobs? States with the most job openings for Remote Smartcomm jobs include:
What job categories do people searching Remote Smartcomm jobs look for? The top searched job categories for Remote Smartcomm jobs are:
Job description
Job Title: SmartCOMM Architect
Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite)
Long Term Contract
Job Description :
Job Summary
We are seeking an experienced **SmartCOMM Architect** to design and implement enterprise customer communication solutions using **SmartCOMM**. The ideal candidate should have strong expertise in **document composition, template design, correspondence management, and SmartCOMM architecture**, with experience integrating SmartCOMM with enterprise systems.
The role involves designing scalable communication frameworks for policy, claims, billing, and customer correspondence, while collaborating with integration teams for seamless data exchange and document generation workflows.
Key Responsibilities
1. SmartCOMM Solution Design & Architecture
* Design and implement enterprise communication solutions using **SmartCOMM**.
* Define scalable and reusable document generation frameworks.
* Design SmartCOMM architecture for:
* Real-time document generation
* Batch document processing
* Interactive customer communications
* Establish SmartCOMM best practices, standards, and reusable components.
* Support environment setup, deployment, and release strategy.
2. Document Composition & Template Management
* Design and develop reusable communication templates for:
* Policy documents
* Claims communications
* Billing statements and notices
* Customer letters and email communications
* Implement dynamic and personalized document generation based on business rules.
* Ensure brand consistency and standardized communication templates.
* Support multi-channel document outputs including:
* PDF
* Email
* Print communications
3. SmartCOMM Integration & Data Mapping
* Collaborate with integration teams to integrate SmartCOMM with enterprise applications.
* Define SmartCOMM input/output data requirements.
* Work with structured data formats including:
* JSON
* XML
* Support mapping of business data into SmartCOMM-compatible formats for template consumption.
* Ensure proper data validation and document generation quality.
4. Enterprise Integration Collaboration
* Work closely with **MuleSoft/integration teams** for:
* API-based document generation triggers
* Real-time and batch communication workflows
* Document retrieval and delivery
* Collaborate with upstream systems such as:
* CRM
* Billing systems
* Policy administration systems
* Claims systems
5. Insurance Communication Workflows
* Support communication use cases related to:
* Policy lifecycle communications
* Claims notifications and correspondence
* Billing statements and reminders
* Customer notices and regulatory communications
* Ensure document workflows align with business and compliance requirements.
6. Performance & Support
* Optimize SmartCOMM performance for large-volume document generation.
* Troubleshoot document generation issues and support production incidents.
* Implement logging, monitoring, and error-handling best practices.
* Support template versioning and deployment processes.
Required Skills & Experience
10+ years** of experience in enterprise application/document communication platforms.
* Strong hands-on experience in **SmartCOMM implementation and architecture**.
Expertise in:
* SmartCOMM Designer
* Assemble
* Generate
* Template design
* Document composition
* Correspondence management
* Strong understanding of:
* JSON
* XML
* REST/SOAP APIs
* Experience working with enterprise integration platforms.
* Experience in large-scale document generation and batch processing.
Preferred Skills
* Experience working with **MuleSoft Anypoint Platform** or API integrations.
* Exposure to **Guidewire (PolicyCenter, ClaimCenter, BillingCenter)**.
* Experience in **Insurance domain**.
* Knowledge of event-driven communication processing and messaging systems.
Nice to Have
* Experience with enterprise Customer Communication Management (CCM) platforms.
* Exposure to cloud-based integrations and DevOps practices.
* Strong stakeholder communication and solution design skills.
Location: Fort-Wayne, Indiana - Remote (Travel Expenses will be paid when asked to come Onsite)
Long Term Contract
Job Description :
Job Summary
We are seeking an experienced **SmartCOMM Architect** to design and implement enterprise customer communication solutions using **SmartCOMM**. The ideal candidate should have strong expertise in **document composition, template design, correspondence management, and SmartCOMM architecture**, with experience integrating SmartCOMM with enterprise systems.
The role involves designing scalable communication frameworks for policy, claims, billing, and customer correspondence, while collaborating with integration teams for seamless data exchange and document generation workflows.
Key Responsibilities
1. SmartCOMM Solution Design & Architecture
* Design and implement enterprise communication solutions using **SmartCOMM**.
* Define scalable and reusable document generation frameworks.
* Design SmartCOMM architecture for:
* Real-time document generation
* Batch document processing
* Interactive customer communications
* Establish SmartCOMM best practices, standards, and reusable components.
* Support environment setup, deployment, and release strategy.
2. Document Composition & Template Management
* Design and develop reusable communication templates for:
* Policy documents
* Claims communications
* Billing statements and notices
* Customer letters and email communications
* Implement dynamic and personalized document generation based on business rules.
* Ensure brand consistency and standardized communication templates.
* Support multi-channel document outputs including:
* Print communications
3. SmartCOMM Integration & Data Mapping
* Collaborate with integration teams to integrate SmartCOMM with enterprise applications.
* Define SmartCOMM input/output data requirements.
* Work with structured data formats including:
* JSON
* XML
* Support mapping of business data into SmartCOMM-compatible formats for template consumption.
* Ensure proper data validation and document generation quality.
4. Enterprise Integration Collaboration
* Work closely with **MuleSoft/integration teams** for:
* API-based document generation triggers
* Real-time and batch communication workflows
* Document retrieval and delivery
* Collaborate with upstream systems such as:
* CRM
* Billing systems
* Policy administration systems
* Claims systems
5. Insurance Communication Workflows
* Support communication use cases related to:
* Policy lifecycle communications
* Claims notifications and correspondence
* Billing statements and reminders
* Customer notices and regulatory communications
* Ensure document workflows align with business and compliance requirements.
6. Performance & Support
* Optimize SmartCOMM performance for large-volume document generation.
* Troubleshoot document generation issues and support production incidents.
* Implement logging, monitoring, and error-handling best practices.
* Support template versioning and deployment processes.
Required Skills & Experience
10+ years** of experience in enterprise application/document communication platforms.
* Strong hands-on experience in **SmartCOMM implementation and architecture**.
Expertise in:
* SmartCOMM Designer
* Assemble
* Generate
* Template design
* Document composition
* Correspondence management
* Strong understanding of:
* JSON
* XML
* REST/SOAP APIs
* Experience working with enterprise integration platforms.
* Experience in large-scale document generation and batch processing.
Preferred Skills
* Experience working with **MuleSoft Anypoint Platform** or API integrations.
* Exposure to **Guidewire (PolicyCenter, ClaimCenter, BillingCenter)**.
* Experience in **Insurance domain**.
* Knowledge of event-driven communication processing and messaging systems.
Nice to Have
* Experience with enterprise Customer Communication Management (CCM) platforms.
* Exposure to cloud-based integrations and DevOps practices.
* Strong stakeholder communication and solution design skills.
About InfiCare Technologies
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Dulles, VA, US
Year founded
2001