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Shuttle Manager Jobs (NOW HIRING)

The Shuttle Operations Manager is responsible for overseeing the day-to-day shuttle service operations of GCT Chauffeured Services. This role ensures shuttle routes operate safely, on time, and in ...

The Shuttle Operations Manager is responsible for overseeing the day-to-day shuttle service operations of GCT Chauffeured Services. This role ensures shuttle routes operate safely, on time, and in ...

Under the supervision of the Shuttles Manager and Lead Shuttle Drivers, drive passenger shuttles to and from the mansion while giving spiels to guests; assist drivers with daily needs; assist guest ...

Under the supervision of the Shuttles Manager and Lead Shuttle Drivers, drive passenger shuttles to and from the mansion while giving spiels to guests; assist drivers with daily needs; assist guest ...

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Shuttle Manager information

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How much do shuttle manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for shuttle manager in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a shuttle manager?

To thrive as a Shuttle Manager, you need strong organizational skills, experience in transportation logistics, and often a background in fleet management or a related field. Familiarity with scheduling software, GPS tracking systems, and compliance with DOT regulations is typically required. Excellent communication, leadership, and problem-solving abilities distinguish top performers in this role. These capabilities ensure safe, efficient, and reliable shuttle operations, which are critical for customer satisfaction and regulatory compliance.

What is the difference between Shuttle Manager vs Bus Driver?

AspectShuttle ManagerBus Driver
CredentialsDriver's license, possibly commercial license, management experienceDriver's license, commercial driver's license (CDL)
Work EnvironmentSupervises shuttle operations, manages staff, oversees schedulesOperates buses, transports passengers, follows routes
Employer & IndustryTransportation companies, corporate campuses, airportsPublic transit agencies, private transportation services

The Shuttle Manager typically oversees shuttle operations, manages staff, and ensures safety protocols, requiring management skills and relevant licenses. In contrast, a Bus Driver primarily focuses on operating vehicles and transporting passengers, requiring a valid driver's license and CDL. While both roles involve driving, the Shuttle Manager's role is more supervisory and administrative, whereas the Bus Driver's role is operational and passenger-focused.

What is a shuttle manager?

Shuttle Managers oversee the daily operations of shuttle services, which may include coordinating routes, managing drivers, ensuring vehicle maintenance, and maintaining schedules. They play a crucial role in ensuring that passengers are transported safely and efficiently, whether the service is for airports, hotels, corporate campuses, or other venues. Their responsibilities often include supervising staff, handling customer inquiries or complaints, and making sure the shuttle fleet complies with all safety regulations. Strong organizational and leadership skills are essential for this role.

What are some typical challenges a shuttle manager faces and how can they be addressed?

Shuttle Managers often deal with challenges such as coordinating schedules across multiple drivers and routes, ensuring timely maintenance of vehicles, and managing unexpected disruptions like traffic or vehicle breakdowns. Effective communication and real-time tracking tools are essential for addressing these issues. Building strong relationships with drivers and regularly reviewing operational procedures can also help anticipate and resolve potential problems quickly.
More about Shuttle Manager jobs
What cities are hiring for Shuttle Manager jobs? Cities with the most Shuttle Manager job openings:
What are the most commonly searched types of Shuttle jobs? The most popular types of Shuttle jobs are:
What states have the most Shuttle Manager jobs? States with the most job openings for Shuttle Manager jobs include:
Infographic showing various Shuttle Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,685 per year, or $18.1 per hour.

Shuttle Manager - Boston, Massachusetts

LAZ Parking Limited LLC

Boston, MA โ€ข On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

What's in it for you?
We are redefining parking management and having fun doing it! To support our company's culture of investing in our people, we offer employees the following perks:
  • Growth Opportunities
  • Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.
  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
  • Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
  • Smoking Cessation Program

Additional Benefits:
  • 401(k) with Employer Match
  • Medical, dental, vision - 3 plan options!

The Shuttle Manager oversees the operations of a location, under the leadership of the Director of Operations to ensure 24/7 professional management. As a company devoted to promoting an employee-focused servant leadership culture, the Shuttle Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location. The Shuttle Managers job demands flexible availability as the manager is responsible for staffing and assisting with driver coverage for his team that operates 24hrs.
Principal Job Duties:
  • Meet with Director of Operations, and Shuttles Supervisor, 1-2 times a week for 2-4 hours in total to discuss current team performance, disciplinary actions that need to be taken, highlight/rave those who are succeeding, game plan for the upcoming week, share data and trends to make decisions in the field.
  • Meet with Client once/week at minimum, to ensure expectations are being met, share data from the field, promote positive changes, and discuss future opportunities.
  • Pre-Shift Drivers each day scheduled to work to make sure everyone is prepared and knows what their responsibilities are for the day.
  • Responsible for the management of Call-Offs, No-Shows, finding coverage, or filling the shift.
  • Work directly with Talent Acquisition/HR to make sure staffing levels are accurately communicated and holes are being filled.
  • Conduct New Hire Training for the Shuttle Operation.
  • Lead Bi-Monthly All-Staff Meetings to be in compliance with LAZ Standards and Client Expectations
  • Have a full understanding of Vehicle Logistics Programs, Maintenance SOP, Route SOP, and Emergency SOP's
  • Oversee and maintain all occupancy inputs for passenger counts.
  • Oversee and maintain all pre/post vehicle inspections.
  • Perform a Weekly Check of all Busses/Supplies and note any damaged or missing items to Director. Investigate, correct, and replace.
  • Have a full understanding of Bus Routes and communicate any changes that are made to the team.
  • Help lead various projects that the client may have us complete to better manage the operation or expand into new areas.
  • Work directly with our Drivers to ensure success of the team and be an example.
  • Have a full understanding of Shuttle Driver Expectations and Lead, direct, and develop team of shuttle drivers within those guidelines.
  • Manage, plan, schedule, train, and direct the activities of on-site shuttle drivers.
  • Identifying high potential employees to support the organization's continued growth.
  • Ensure drivers are driving the proper routes and hitting the scheduled pick-up times while keeping on schedule.
  • Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Manager to ensure proper wage and hour compliance.
  • Oversee the transition of newly assigned locations from acceptance of contract through opening of location ensuring client satisfaction.
  • Responsible for developing client relationships and business retention.
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
  • Assist the region with the operations preparation for potential new locations including rate surveys, ticket pulls, etc.
  • Daily, Weekly, Monthly, and Annual financial and operational reports as required.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s).
  • Communicate effectively with all required entities regarding operation emergencies.
  • Assist with the monitoring, review, and analysis of the market rate structure.
  • Additional related duties as assigned.

Requirements:
  • Must have valid DOT Certification and have at least 2 years of licensed driving experience.
  • Must have an unexpired Medical Certificate or be able to pass a physical
  • Must be able to meet the following MVR guidelines.
  • Have a clean driving record (no moving violations in 3 years and no DUI convictions, suspended license, etc.).
  • No active reckless driving violations (within 3 years).
  • No active leave the scene, vehicular homicide/assault violations.
  • No more than one "Minor" violation in a 3 year period (accident, speeding 21+ mph, other moving violations).
  • Maintain a professional appearance (no body piercings or visible tattoos on forearms or legs).
  • Reliable transportation to and from work.

Physical Demands:
- Ability to work in the elements - heat, wind, snow, rain, etc.- Ability to lift, push and pull at least 50 pounds.- Ability to stand, walk and sit for extended periods of time, up to 8 hours a day.- Ability to drive continuously in the designated shuttle for a minimum of 2-3 hours.- Ability to bend, stoop, squat and lift frequently throughout a shift.- Ability to apply pressure to an object with the fingers and palm.- Ability to perform functions that require repetitive motions using hands, wrists and arms.- Ability to perform functions that require repetitive motions using ankles, knees and hips.- Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.