This role also manages FMLA, state and company leaves, military leaves, and short-term disability ... Conduct comprehensive case assessments , engaging employees, managers, and HR partners to:
This role also manages FMLA, state and company leaves, military leaves, and short-term disability ... Conduct comprehensive case assessments , engaging employees, managers, and HR partners to:
Case Manager
Highland Park, MI · On-site
$26 - $28/hr
Financial Security : 403(b) with employer match, $25,000 Life Insurance, Short-term Disability ... Case Manager, Social Worker, Foster Care Worker, Therapist #425
Quick apply
Case Manager
Highland Park, MI · On-site
$26 - $28/hr
Financial Security : 403(b) with employer match, $25,000 Life Insurance, Short-term Disability ... Case Manager, Social Worker, Foster Care Worker, Therapist #425
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities:
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities:
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Registered Nurse Case Manager
Grand Rapids, MI · On-site
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Registered Nurse Case Manager
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Quick apply
Registered Nurse Case Manager
$70K - $88K/yr
Employer paid Life and Short-term Disability * Bereavement leave that allows for support of you and your family * 403(b) plan with match Hospice Registered Nurse Case Manager's Responsibilities ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
About the Role We are looking for an experienced RN Clinical Case Manager to support a disability claim review program. In this role, you will guide members through a collaborative case management ...
About the Role We are looking for an experienced RN Clinical Case Manager to support a disability claim review program. In this role, you will guide members through a collaborative case management ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...
RN, telephonic Clinical Case Manager
Novi, MI · On-site
$85K/yr
About the Role We are looking for an experienced RN Clinical Case Manager to support a disability claim review program. In this role, you will guide members through a collaborative case management ...
RN, telephonic Clinical Case Manager
Novi, MI · On-site
$85K/yr
About the Role We are looking for an experienced RN Clinical Case Manager to support a disability claim review program. In this role, you will guide members through a collaborative case management ...
Field Case Manager
Grandville, MI · On-site
Field Medical Case Management Position* *This is not an on-site facility. Direct medical care is ... AFLAC: additional DDS, Short term disability, life insurance, catastrophic, accidental insurance ...
Quick apply
Field Case Manager
Grandville, MI · On-site
Field Medical Case Management Position* *This is not an on-site facility. Direct medical care is ... AFLAC: additional DDS, Short term disability, life insurance, catastrophic, accidental insurance ...
Short Term Disability Case Manager information
See Michigan salary details
$12.57 - $14.80
6% of jobs
$16.88 is the 25th percentile. Wages below this are outliers.
$14.80 - $17.03
20% of jobs
The median wage is $19.12 / hr.
$17.03 - $19.26
25% of jobs
$19.26 - $21.49
21% of jobs
$22.04 is the 75th percentile. Wages above this are outliers.
$21.49 - $23.71
9% of jobs
$23.71 - $25.94
5% of jobs
$25.94 - $28.17
4% of jobs
$28.17 - $30.40
3% of jobs
$30.40 - $32.63
2% of jobs
$32.63 - $34.86
2% of jobs
$34.86 - $37.08
1% of jobs
$12
$21
$37
How much do short term disability case manager jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for short term disability case manager in Michigan is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.46 per hour, depending on experience, location, and employer.
What does a short term disability case manager do?
A Short Term Disability Case Manager is responsible for overseeing and coordinating the claims process for employees who are temporarily unable to work due to illness or injury. They review medical documentation, communicate with claimants, healthcare providers, and employers, and ensure that claims are processed efficiently and in compliance with regulations. Their goal is to support claimants through their recovery while managing the employer’s short term disability policies and ensuring fair decisions are made about benefits eligibility.
What is the difference between Short Term Disability Case Manager vs Long Term Disability Case Manager?
| Aspect | Short Term Disability Case Manager | Long Term Disability Case Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in healthcare, social work, or related field; certifications like CRC or CDMS are common | Similar credentials as short term, often requiring experience in disability or insurance claims |
| Work Environment | Office-based, handling claims for short-term disability benefits, often with regular hours | Similar environment, managing long-term claims, sometimes with more complex case management |
| Employer & Industry | Insurance companies, third-party administrators, healthcare providers | Insurance companies, disability management firms, healthcare organizations |
While both roles involve managing disability claims, Short Term Disability Case Managers focus on temporary, short-duration claims, whereas Long Term Disability Case Managers handle more complex, long-term cases. The skills, credentials, and work environments are quite similar, but the scope and duration of cases differ.
What are the key skills and qualifications needed to thrive as a short term disability case manager, and why are they important?
To thrive as a Short Term Disability Case Manager, you need knowledge of disability claims processes, medical terminology, and a relevant degree or experience in insurance, healthcare, or case management. Familiarity with claims management systems, Microsoft Office Suite, and sometimes certification such as Certified Case Manager (CCM) is valuable. Exceptional organizational skills, empathy, and effective communication help build trust with clients and coordinate with healthcare providers. These skills ensure accurate claim evaluation, regulatory compliance, and positive client outcomes during challenging times.
What are some common challenges faced by short term disability case managers, and how can they be managed effectively?
Short Term Disability Case Managers often face challenges such as balancing a high caseload, ensuring timely communication with both claimants and healthcare providers, and navigating complex medical and legal documentation requirements. Effective organization, clear communication, and a strong understanding of disability policies are crucial for success in this role. Many employers provide ongoing training and utilize case management software to streamline processes, which can help Case Managers stay on top of deadlines and deliver quality support to claimants.
What are popular job titles related to Short Term Disability Case Manager jobs in Michigan? For Short Term Disability Case Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Short Term Disability Case Manager jobs in Michigan look for? The top searched job categories for Short Term Disability Case Manager jobs in Michigan are:
What cities in Michigan are hiring for Short Term Disability Case Manager jobs? Cities in Michigan with the most Short Term Disability Case Manager job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Leave of Absence & Disability Specialist (ADA/FMLA)Position Summary
The Leave of Absence & Disability Specialist is responsible for administering and facilitating the Americans with Disabilities Act (ADA) interactive process and advising clients on appropriate reasonable accommodations.
This role also manages FMLA, state and company leaves, military leaves, and short-term disability (STD) claims, ensuring full compliance with applicable legislation and internal policies. The Specialist acts as a key advisor to clients, employees, and HR partners, providing expert guidance and driving effective return-to-work (RTW) outcomes.
Key Responsibilities
- Manage all ADA accommodation cases, guiding clients through the interactive process and recommending practical, compliant solutions for reasonable accommodations
- Administer and process FMLA, federal, state, military, company-specific leave programs, and STD claims
- Manage Department of Labor (DOL)-related claims, including recertifications and second/third medical opinion processes
- Conduct comprehensive case assessments, engaging employees, managers, and HR partners to:
- Explain leave processes and employee responsibilities
- Gather relevant medical and situational information
- Develop a clear understanding of each case, including factors that support or hinder a successful return-to-work outcome
- Review medical certifications and supporting documentation to ensure determinations align with regulatory requirements and compliance timelines
- Collaborate with internal TELUS Health resources (e.g., nurse consultants, health professionals, supervisors) to support decision-making on claims
- Communicate with STD claimants regarding:
- Documentation requirements
- Claim status (approvals, denials, consultations)
- Timelines and next steps
- Establish return-to-work (RTW) goals with employees and employers, actively supporting and facilitating RTW planning
- Proactively communicate with client stakeholders on case developments that may impact the workplace or RTW planning
- Follow all established Standard Operating Procedures (SOPs) and internal protocols
- Participate in team meetings, case reviews, and ongoing training within the Disability Management function
- Support additional projects and initiatives as assigned
Qualifications & Experience
- Minimum 5 years of experience in U.S. leave and disability case management, with strong knowledge of federal and state regulations
- At least 3 years of direct ADA case management experience
- Associate's Degree required
- Strong interpersonal, communication, and client advisory skills
- Advanced case assessment and problem-solving capabilities
- Ability to manage multiple cases in a fast-paced, fully digital, paperless environment
- Proficiency with case management systems and standard office technologies
Preferred / Asset Qualifications
- Professional certification or designation in disability management, occupational health, or a related health field
- Additional coursework or training in:
- Occupational Health & Rehabilitation
- Disability-related legislation
- Human Resources or Disability Insurance
- Mediation or workplace mental health
- Bilingual (English/Spanish)
Why TELUS Health
At TELUS Health, we are committed to improving health and well-being outcomes for individuals, workplaces, and communities. When you join our team, you become part of a purpose-driven organization that values innovation, collaboration, and meaningful impact.
We offer:
- A mission-driven culture focused on improving lives through better health outcomes
- Opportunities to work with industry-leading professionals in disability and absence management
- A collaborative and supportive environment that values your expertise and growth
- Ongoing learning and development opportunities to advance your career
- The chance to make a real difference by supporting employees and organizations through critical life and health events
#LI-JG1
#LI-REMOTE
#HiringNow
#LifeAtTELUSHealth
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
About Lifeworks Services
Sourced by ZipRecruiter
Industry
Individual, family and community social assistance
Company size
51 - 200 Employees
Headquarters location
Eagan, MN, US
Year founded
1965