Manage all guest concerns and resolve high conflict situations calmly and effectively using empathy ... Intercruises Shoreside amp; Port Services is an equal opportunity employer (EOE) and does not ...
Manage all guest concerns and resolve high conflict situations calmly and effectively using empathy ... Intercruises Shoreside amp; Port Services is an equal opportunity employer (EOE) and does not ...
Working in partnership with the Hotel General Manager and shoreside partners, the Entertainment Director ensures that onboard programming enhances the guest experience and aligns with company ...
Quick apply
Working in partnership with the Hotel General Manager and shoreside partners, the Entertainment Director ensures that onboard programming enhances the guest experience and aligns with company ...
Culinary Standards Manager
Celebration, FL · On-site
$83K - $111K/yr
This is a shoreside position based in Celebration, FL. Please include a link to your portfolio on ... Partner with food managers to achieve highest culinary standards and crew excellence by effective ...
Culinary Standards Manager
Celebration, FL · On-site
$83K - $111K/yr
This is a shoreside position based in Celebration, FL. Please include a link to your portfolio on ... Partner with food managers to achieve highest culinary standards and crew excellence by effective ...
Areas of responsibility include safety andcomplianceadministration, technical and emergency support, crew management, financialadministrationand shoreside support. The Yacht Manager is thecentral ...
Areas of responsibility include safety andcomplianceadministration, technical and emergency support, crew management, financialadministrationand shoreside support. The Yacht Manager is thecentral ...
Manage guest concerns, including demanding guests and high‑conflict situations. * Confidently ... Intercruises Shoreside amp; Port Services is an equal opportunity employer (EOE) and does not ...
Manage guest concerns, including demanding guests and high‑conflict situations. * Confidently ... Intercruises Shoreside amp; Port Services is an equal opportunity employer (EOE) and does not ...
Manage guest concerns, including demanding guests and high-conflict situations. * Confidently ... Intercruises Shoreside & Port Services is an equal opportunity employer (EOE) and does not ...
Manage guest concerns, including demanding guests and high-conflict situations. * Confidently ... Intercruises Shoreside & Port Services is an equal opportunity employer (EOE) and does not ...
Class A Driver
Fairbanks, AK · On-site
Informs management of safety, environmental, and mechanical concerns in a timely manner. * Ability ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Class A Driver
Fairbanks, AK · On-site
Informs management of safety, environmental, and mechanical concerns in a timely manner. * Ability ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Director, Guest Services
Lauderdale Lakes, FL · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Lauderdale Lakes, FL · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Fuel Delivery Driver
Seward, AK · On-site
$161.54/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Fuel Delivery Driver
Seward, AK · On-site
$161.54/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Fuel Delivery Driver
Anchorage, AK · On-site
$17 - $21.50/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Fuel Delivery Driver
Anchorage, AK · On-site
$17 - $21.50/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Line Haul Driver
Anchorage, AK · On-site
$161.54/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Line Haul Driver
Anchorage, AK · On-site
$161.54/hr
... management of safety, environmental, and mechanical concerns in a timely manner. Provides advance ... A Shoreside Petroleum pre-hire driving test will be administered after the interview process, this ...
Senior Manager, Hotel Maintenance
Miami, FL · On-site
Maintain and oversee shoreside spare parts inventories and coordinate intake/outtake with Supply ... Manage a combined R&M and capital budget up to $20M annually. * Maintain the capital project ...
Senior Manager, Hotel Maintenance
Miami, FL · On-site
Maintain and oversee shoreside spare parts inventories and coordinate intake/outtake with Supply ... Manage a combined R&M and capital budget up to $20M annually. * Maintain the capital project ...
HAL - Human Resources Manager
New York, NY · On-site
The HR Manager leads the onboard HR team and acts as the onboard HR business partner expert ... Promptly escalates HR related concerns as required to the Captain and shoreside HR team. * Utilizes ...
HAL - Human Resources Manager
New York, NY · On-site
The HR Manager leads the onboard HR team and acts as the onboard HR business partner expert ... Promptly escalates HR related concerns as required to the Captain and shoreside HR team. * Utilizes ...
Yacht Manager
Fort Lauderdale, FL · On-site
Areas of responsibility include safety andcomplianceadministration, technical and emergency support, crew management, financialadministrationand shoreside support. The Yacht Manager is thecentral ...
Quick apply
Yacht Manager
Fort Lauderdale, FL · On-site
Areas of responsibility include safety andcomplianceadministration, technical and emergency support, crew management, financialadministrationand shoreside support. The Yacht Manager is thecentral ...
Director, Guest Services
Valencia, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Valencia, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Santa Clarita, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Santa Clarita, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Santa Clarita, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Director, Guest Services
Santa Clarita, CA · On-site
Builds and leads a high-performing Guest Services leadership team, providing direction, coaching, and performance management to ensure strong operational execution across shoreside and shipboard ...
Inventory Control Analyst
Seattle, WA · Hybrid
... change management initiatives across inventory work-streams. This role will assist in the ... The Inventory Control Analyst will work closely with shoreside and shipboard Operations ...
Inventory Control Analyst
Seattle, WA · Hybrid
... change management initiatives across inventory work-streams. This role will assist in the ... The Inventory Control Analyst will work closely with shoreside and shipboard Operations ...
... shoreside HR and external partners. The role ensures programs run effectively, identifies ... Implement, manage, and track engagement, recognition, and experience programs for Fleet employees ...
... shoreside HR and external partners. The role ensures programs run effectively, identifies ... Implement, manage, and track engagement, recognition, and experience programs for Fleet employees ...
Manage all guest concerns and resolve high conflict situations calmly and effectively using empathy ... Intercruises Shoreside & Port Services is an equal opportunity employer (EOE) and does not ...
Manage all guest concerns and resolve high conflict situations calmly and effectively using empathy ... Intercruises Shoreside & Port Services is an equal opportunity employer (EOE) and does not ...
Shoreside Manager information
What are Shoreside Managers?
What are some typical challenges a Shoreside Manager might face, and how can they be addressed?
What is the difference between Shoreside Manager vs Port Operations Coordinator?
| Aspect | Shoreside Manager | Port Operations Coordinator |
|---|---|---|
| Required Credentials | Relevant certifications in port management, logistics, or maritime operations | Certifications in port operations, logistics, or supply chain management |
| Work Environment | Port terminals, shipping yards, maritime facilities | Port facilities, shipping docks, operational offices |
| Employer & Industry Usage | Shipping companies, port authorities, maritime logistics firms | Port authorities, shipping lines, logistics providers |
| Common Search & Comparison Intent | Understanding roles in port management and operations | Clarifying operational coordination within port environments |
The Shoreside Manager oversees port operations, logistics, and staff management at maritime facilities, focusing on overall port efficiency. The Port Operations Coordinator handles specific operational tasks, coordinating shipping schedules and cargo handling. While both roles work within port environments and require related certifications, the Shoreside Manager has broader managerial responsibilities, whereas the Port Operations Coordinator focuses on day-to-day operational coordination.
What are the key skills and qualifications needed to thrive as a Shoreside Manager, and why are they important?
$19/hr
Full-time, Part-time
Retirement
Posted 19 days ago
Job description
- 21 years of age with eligibility to work in the US.
- Dynamic amp; enthusiastic individuals who can provide a high quality of customer service.
- A well-groomed, friendly, and outgoing demeanor with the confidence to engage and build rapport with guests from diverse cultural backgrounds.
- Someone who can work independently and stay on task with little oversight.
- Proven team player who collaborates effectively with colleagues, to deliver shared goals.
- Background in customer service or event planning preferred.
- Available to work weekends and holidays.
- English fluency required; additional language considered an asset.
- Assist international guests through digital self-service and sales tools.
- Deliver exceptional guest communication by engaging with guests, clearly explaining services, and addressing questions or concerns in a professional and friendly manner.
- Coordinate daily contact with guests personally or digitally via phone, email or TUI APP
- Manage all guest concerns and resolve high conflict situations calmly and effectively using empathy and de‑escalation techniques to resolve issues to the highest level of guest satisfaction.
- Use product knowledge and storytelling to inspire guests and help them make informed decisions that elevate their overall holiday experience.
- Promote and sell relevant products, services, and experiences that enhance guests’ holidays.
- Weekly pay at $19 per hour.
- Commission on excursions and ticket sales.
- iPad amp; uniform provided.
- Paid training.
- Holiday Pay - Extra $2.00 pay per hour on selected company holidays.
- Referral Bonus - Unlimited referral of a Friend or Family Member earns you $100.00.
- 401K Retirement Plan - Auto enrollment at 4% after 60 days actively working.
- Complimentary access to our dedicated WeCare Team amp; 24/7 Wellbeing Hub.