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Shopify Assistant Jobs (NOW HIRING)

SEEK Careers Staffing

Marketing Assistant

Eau Claire, WI · On-site

$25 - $30/hr

Edit and update website content using Shopify Assist with product uploads, descriptions, and page formatting Ensure accuracy of pricing, product details, and promotional content Support marketing ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

... on Shopify * Add, edit, and organize products, collections, descriptions, pricing, images, and product details * Maintain website accuracy and ensure a seamless online shopping experience * Assist ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

... on Shopify * Add, edit, and organize products, collections, descriptions, pricing, images, and product details * Maintain website accuracy and ensure a seamless online shopping experience * Assist ...

Acadaca

Senior Shopify UX Strategist

New York, NY · Remote

Senior Shopify UX Strategist Location: Remote within US Job Type: Full-time About Us: Acadaca is a ... * Assist in creating design documentation, style guides, and design systems to maintain ...

Santa Clara County Association of Realtors

Be Seen First

Accounting Assistant

San Jose, CA · On-site

$28 - $30/hr

... Shopify. · Post monthly sale items in Shopify. · Back up to Store Manager entering new ... · Assist Accounting Manager in any necessary tasks or projects. · Act as the primary backup for ...

Fill My Role

Executive Assistant

Manchester, NH · On-site

Serve as a point of contact between leadership, vendors, and internal teams * Assist with general office management and operational support as needed Shopify & E-Commerce Support * Assist with ...

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All JobsShopify Assistant Jobs

Shopify Assistant information

What is a Shopify Assistant job?

A Shopify Assistant is responsible for supporting the management and operation of a Shopify store. This includes tasks such as adding and updating products, managing inventory, processing orders, handling customer inquiries, and assisting with website design and optimization. They may also help with marketing efforts, such as email campaigns and social media promotions. The role requires familiarity with the Shopify platform, attention to detail, and strong organizational skills.

What are typical daily tasks for a Shopify Assistant, and how do they contribute to the success of an online store?

As a Shopify Assistant, your daily responsibilities often include updating product listings, managing inventory, processing orders, and responding to customer inquiries. You may also assist with content updates, basic website troubleshooting, and coordinating promotions or sales campaigns as directed by the e-commerce team. By ensuring product information is accurate, orders are fulfilled efficiently, and customer concerns are addressed promptly, you play a key role in delivering a smooth and positive shopping experience for customers. These tasks also support the overall growth and success of the business by keeping the online store running effectively.

What are the key skills and qualifications needed to thrive in the Shopify Assistant position, and why are they important?

To thrive as a Shopify Assistant, you need strong e-commerce knowledge, experience managing Shopify stores, and a detail-oriented approach to product listing and order processing. Familiarity with Shopify’s platform, apps, and integrations—often including tools like Oberlo, Klaviyo, and basic HTML/CSS—is highly beneficial. Excellent communication, organizational skills, and the ability to multitask effectively are standout qualities in this role. These skills are crucial for ensuring a seamless online shopping experience, efficient store operations, and effective collaboration with team members.

More about Shopify Assistant jobs
What cities are hiring for Shopify Assistant jobs? Cities with the most Shopify Assistant job openings:
What are the most commonly searched types of Shopify jobs? The most popular types of Shopify jobs are:
What states have the most Shopify Assistant jobs? States with the most job openings for Shopify Assistant jobs include:
What job categories do people searching Shopify Assistant jobs look for? The top searched job categories for Shopify Assistant jobs are:
Shopify Assistant jobs near you
Infographic showing various Shopify Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Customer Service & Shopify Fulfillment Coordinator

MAP SSG

Roslyn, NY

Full-time

Posted 19 days ago

Key responsibilities

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.

  • Process customer returns, exchanges, refunds, and store credits.

Job description

This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Customer Service

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
  • Assist customers with orders, shipping updates, returns, exchanges, sizing questions, and product information.
  • Resolve customer concerns and escalations while maintaining a positive brand experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Monitor customer feedback and identify opportunities to improve service and customer satisfaction.


Shopify Order Management & Fulfillment

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and fulfillment partners to ensure orders are shipped correctly and on schedule.
  • Manage order updates, cancellations, address changes, and shipping issues.
  • Generate shipping labels and fulfillment documentation as needed.
  • Track inventory availability and communicate stock concerns to management.
  • Monitor and troubleshoot fulfillment issues, delayed shipments, and carrier claims.

Returns & Exchanges

  • Process customer returns, exchanges, refunds, and store credits.
  • Inspect return requests for compliance with company policies.
  • Maintain accurate return records and reporting.
  • Work with the warehouse team to ensure returned merchandise is processed efficiently.

Administrative & Operational Support

  • Maintain product information, inventory updates, and order records within Shopify.
  • Assist with inventory counts and reconciliation.
  • Support sales events, product launches, and promotional campaigns.
  • Prepare reports related to customer service metrics, fulfillment performance, and returns.
  • Assist with additional operational projects as needed.

Qualifications

  • 2+ years of customer service, e-commerce, or order fulfillment experience.
  • Experience working with Shopify is required.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in Microsoft Office, Google Workspace, and customer service platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.

Preferred Qualifications

  • Experience in apparel, fashion, or retail industries.
  • Familiarity with shipping platforms such as ShipStation, UPS, FedEx, or USPS.
  • Experience with inventory management systems and warehouse coordination.
  • Understanding of e-commerce best practices and online customer experience.