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Shopify Assistant Jobs in New York (NOW HIRING)

Acadaca

Senior Shopify UX Strategist

New York, NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Senior Shopify UX Strategist Location: Remote within US Job Type: Full-time About Us: Acadaca is a ... * Assist in creating design documentation, style guides, and design systems to maintain ...

Acadaca

Senior Shopify UX Strategist

New York, NY · Remote

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

ob Title: Senior Shopify UX Strategist Location: Remote within US Job Type: Full-time About Us ... * Assist in creating design documentation, style guides, and design systems to maintain ...

Lulu Frost, Inc.

Operations Assistant

Manhattan, NY · On-site

The Lulu Frost Operations Assistant is responsible for a variety of operations and customer service ... Managing relevant logs & Shopify to track inventory movement. Leading quarterly physical inventory ...

Lulu Frost, Inc.

Operations Assistant

Manhattan, NY · On-site

... Shopify to track inventory movement. • Leading quarterly physical inventory counts. • Entering styles and maintaining data files as well as inventory levels in Zedonk. • Helping to maintain ...

TraxNYC

Custom Jewelry Production Assistant

Manhattan, NY · On-site

$19 - $25/hr

  • PTO

We are looking for a Custom Jewelry Production Assistant to support the custom production team ... Maintain accurate records using Monday.com, Shopify, and Google Sheets * Run errands throughout the ...

Suit Store Group LLC

E-Commerce Associate

Paramus, NJ · On-site

$18 - $20/hr

  • Medical

  • Retirement

  • PTO

Utilize Shopify to process and fulfill online orders accurately. * Ensure orders are packaged ... * Assist customers in selecting appropriate styles, colors, and sizes * Provide guidance on fabric ...

MAP SSG Inc

Executive Assistant

Roslyn, NY · On-site

Familiarity with Shopify, project management software, and productivity tools. * Experience supporting a founder or small business owner. * Willingness to occasionally assist outside traditional ...

MAP SSG

Executive Assistant

Roslyn, NY

Familiarity with Shopify, project management software, and productivity tools. * Experience supporting a founder or small business owner. * Willingness to occasionally assist outside traditional ...

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Shopify Assistant information

How to become a Shopify assistant?

To become a Shopify assistant, you should develop skills in e-commerce platforms, particularly Shopify, and gain experience with product listing, order management, and customer service. Familiarity with tools like Shopify admin, basic graphic design, and good communication skills are also beneficial. Some roles may require prior experience or certifications in digital marketing or e-commerce.

Does Shopify offer remote work?

Shopify Assistant roles often offer remote work options, especially for customer support, administrative, and virtual assistant tasks. Many companies that hire for these positions provide flexible schedules and require proficiency with online tools like Shopify, email, and communication platforms. However, specific remote work availability can vary depending on the employer and role requirements.

What is a Shopify Assistant?

A Shopify Assistant is responsible for supporting the management and operation of a Shopify store. This includes tasks such as adding and updating products, managing inventory, processing orders, handling customer inquiries, and assisting with website design and optimization. They may also help with marketing efforts, such as email campaigns and social media promotions. The role requires familiarity with the Shopify platform, attention to detail, and strong organizational skills.

What are typical daily tasks for a Shopify Assistant?

As a Shopify Assistant, your daily responsibilities often include updating product listings, managing inventory, processing orders, and responding to customer inquiries. You may also assist with content updates, basic website troubleshooting, and coordinating promotions or sales campaigns as directed by the e-commerce team. By ensuring product information is accurate, orders are fulfilled efficiently, and customer concerns are addressed promptly, you play a key role in delivering a smooth and positive shopping experience for customers. These tasks also support the overall growth and success of the business by keeping the online store running effectively.

What are the key skills and qualifications needed to thrive as a Shopify Assistant?

To thrive as a Shopify Assistant, you need strong e-commerce knowledge, experience managing Shopify stores, and a detail-oriented approach to product listing and order processing. Familiarity with Shopify’s platform, apps, and integrations—often including tools like Oberlo, Klaviyo, and basic HTML/CSS—is highly beneficial. Excellent communication, organizational skills, and the ability to multitask effectively are standout qualities in this role. These skills are crucial for ensuring a seamless online shopping experience, efficient store operations, and effective collaboration with team members.

What are the most commonly searched types of Shopify jobs in New York?

The most popular types of Shopify jobs in New York are:

What are popular job titles related to Shopify Assistant jobs in New York?

For Shopify Assistant jobs in New York, the most frequently searched job titles are:

What job categories do people searching Shopify Assistant jobs in New York look for?

The top searched job categories for Shopify Assistant jobs in New York are:

What cities in New York are hiring for Shopify Assistant jobs?

Cities in New York with the most Shopify Assistant job openings:

Shopify Assistant jobs near you
Infographic showing various Shopify Assistant job openings in New York as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

Customer Service & Shopify Fulfillment Coordinator

MAP SSG

Roslyn, NY

$18.50 - $24/hr

Full-time

Re-posted 4 days ago

Job description

This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Customer Service

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
  • Assist customers with orders, shipping updates, returns, exchanges, sizing questions, and product information.
  • Resolve customer concerns and escalations while maintaining a positive brand experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Monitor customer feedback and identify opportunities to improve service and customer satisfaction.


Shopify Order Management & Fulfillment

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and fulfillment partners to ensure orders are shipped correctly and on schedule.
  • Manage order updates, cancellations, address changes, and shipping issues.
  • Generate shipping labels and fulfillment documentation as needed.
  • Track inventory availability and communicate stock concerns to management.
  • Monitor and troubleshoot fulfillment issues, delayed shipments, and carrier claims.

Returns & Exchanges

  • Process customer returns, exchanges, refunds, and store credits.
  • Inspect return requests for compliance with company policies.
  • Maintain accurate return records and reporting.
  • Work with the warehouse team to ensure returned merchandise is processed efficiently.

Administrative & Operational Support

  • Maintain product information, inventory updates, and order records within Shopify.
  • Assist with inventory counts and reconciliation.
  • Support sales events, product launches, and promotional campaigns.
  • Prepare reports related to customer service metrics, fulfillment performance, and returns.
  • Assist with additional operational projects as needed.

Qualifications

  • 2+ years of customer service, e-commerce, or order fulfillment experience.
  • Experience working with Shopify is required.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in Microsoft Office, Google Workspace, and customer service platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.

Preferred Qualifications

  • Experience in apparel, fashion, or retail industries.
  • Familiarity with shipping platforms such as ShipStation, UPS, FedEx, or USPS.
  • Experience with inventory management systems and warehouse coordination.
  • Understanding of e-commerce best practices and online customer experience.