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Shopify Assistant Jobs in Ohio (NOW HIRING)

... Shopify, Amazon & eBay platforms Excellent English communication skills, both written and verbal ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

... Shopify, Amazon & eBay platforms • Excellent English communication skills, both written and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Execute website updates, landing page builds, and content changes in Shopify with potential to ... Maintain documentation and process standards established by the manager. * Assist in evaluating ...

Update pricing, promotions, and inventory information across online platforms * Assist with ... Familiarity with e-commerce platforms such as Shopify, Miva, Magento, or similar * Basic ...

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Shopify Assistant information

What is a Shopify Assistant job?

A Shopify Assistant is responsible for supporting the management and operation of a Shopify store. This includes tasks such as adding and updating products, managing inventory, processing orders, handling customer inquiries, and assisting with website design and optimization. They may also help with marketing efforts, such as email campaigns and social media promotions. The role requires familiarity with the Shopify platform, attention to detail, and strong organizational skills.

What are typical daily tasks for a Shopify Assistant, and how do they contribute to the success of an online store?

As a Shopify Assistant, your daily responsibilities often include updating product listings, managing inventory, processing orders, and responding to customer inquiries. You may also assist with content updates, basic website troubleshooting, and coordinating promotions or sales campaigns as directed by the e-commerce team. By ensuring product information is accurate, orders are fulfilled efficiently, and customer concerns are addressed promptly, you play a key role in delivering a smooth and positive shopping experience for customers. These tasks also support the overall growth and success of the business by keeping the online store running effectively.

What are the key skills and qualifications needed to thrive in the Shopify Assistant position, and why are they important?

To thrive as a Shopify Assistant, you need strong e-commerce knowledge, experience managing Shopify stores, and a detail-oriented approach to product listing and order processing. Familiarity with Shopify’s platform, apps, and integrations—often including tools like Oberlo, Klaviyo, and basic HTML/CSS—is highly beneficial. Excellent communication, organizational skills, and the ability to multitask effectively are standout qualities in this role. These skills are crucial for ensuring a seamless online shopping experience, efficient store operations, and effective collaboration with team members.

What are the most commonly searched types of Shopify jobs in Ohio? The most popular types of Shopify jobs in Ohio are:
What are popular job titles related to Shopify Assistant jobs in Ohio? For Shopify Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shopify Assistant jobs in Ohio look for? The top searched job categories for Shopify Assistant jobs in Ohio are:
What cities in Ohio are hiring for Shopify Assistant jobs? Cities in Ohio with the most Shopify Assistant job openings:
Infographic showing various Shopify Assistant job openings in Ohio as of June 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% In-person job distribution.
Customer Service Specialist

Customer Service Specialist

Kincaid's Is Music, Inc.

Springfield, OH • On-site

$15 - $20/hr

Full-time

Posted 23 days ago


Job description

Customer Care & Experience Specialist (Full-Time, In-Store)
Be the first voice and face our customers experience—helping guide musicians and families while keeping everything running smoothly.
Location: Springfield, OH
Position: Customer Care & Experience Specialist
Starting Pay: $15-20/hr. to start, based on experience. Additional performance bonus possibilities.
Your Role

At Kincaid’s Music, we help people begin and advance in instrumental music.
As our Customer Care & Experience Specialist, you support customers, solve problems, and make sure nothing falls through the cracks—while helping our sales team stay focused on high-value conversations.
Why This Role Exists

This role exists to own the customer care experience so that:
  •  Customers get fast, clear, helpful support 
  •  Routine requests are handled smoothly 
  •  Salespeople can stay focused on sales 
When this role is done well, the entire business runs better.
What Success Looks Like

  •  Customers receive quick responses (calls, texts, email) 
  •  Phones are consistently answered or routed correctly 
  •  Routine needs are handled without involving sales 
  •  Customers are greeted and acknowledged immediately in-store 
  •  Nothing falls through the cracks
  •  The sales team is freed up to focus on selling 

A Day in the Life

You’ll spend much of your day answering calls and messages, helping customers with questions, payments, and rental exchanges or returns, and coordinating with the team to make sure everything gets handled.
When things slow down, you’ll shift to follow-ups, small projects, and keeping things organized—so nothing gets missed.
What You’ll Do

Customer Communication

  •  Answer phones, texts, and emails 
  •  Route customers to the right team member 
Customer Care

  •  Process rental payments 
  •  Handle exchanges and returns 
  •  Answer general questions 
In-Store Experience

  •  Welcome customers as they enter 
  •  Help manage flow when sales staff are busy 
  •  Assist with simple purchases 
Follow-Through

  •  Coordinate with internal teams 
  •  Ensure customer needs are fully resolved 
Additional Tasks

  •  Help maintain website updates (Shopify) 
  •  Assist with customer-related projects 
What You’re Great At

  •  Clear, confident communication 
  •  Staying organized and detail-oriented 
  •  Responding quickly and keeping things moving 
  •  Staying calm under pressure 
  •  Making decisions and owning them 
  •  Genuinely enjoying helping people 

Requirements

Non-Negotiables

  •  Reliable and consistent attendance 
  •  Strong communication skills 
  •  Comfortable in a fast-paced environment 
  •  Willing to take ownership 
Preferred

  •  Customer service experience 
  •  Musical background (helpful, not required) 
  •  Basic tech comfort

Compensation

  • $15–$20 per hour, based on experience 
  • Monthly performance bonus opportunity

Schedule

  •  Full-time, in-office 
  •  Monday–Friday 
  •  Approximately 9:30 AM – 6:00 PM or 10:00 AM – 6:00 PM
  •  Busier during back-to-school season 

Growth

This is a role for someone who takes pride in doing things right. Over time, strong performers take greater ownership of the customer experience and become a key part of how we serve our customers.
Why Kincaid’s Music

We’re a trusted guide for families and educators across Ohio, helping students succeed in music.
Music should be fun—we help make that happen.

Apply If…

  •  You enjoy helping people 
  •  You stay organized and follow through 
  •  You take ownership of your work 
  •  You want to be part of a team that values doing things right
 If you take pride in staying organized, following through, and helping people, apply today and tell us why this role fits you.