TITLE: Shipping Coordinator Lead
POSITION OBJECTIVE: The Lead Shipping Coordinator is responsible for overseeing and optimizing all outbound shipping operations within a paper manufacturing environment. This role ensures timely, accurate, and cost-effective delivery of finished goods while maintaining compliance with transportation regulations and customer requirements. The position requires strong coordination with production, warehouse, and customer service teams.
QUALIFICATIONS:
- High school diploma or GED required; associate or bachelor’s degree preferred
- 3–5 years of experience in shipping, logistics, or warehouse operations, preferably in manufacturing
- Prior experience in a lead or senior role is a plus
- Knowledge of freight operations (LTL, FTL, flatbed, and/or rail)
- Experience with ERP or warehouse management systems
- Familiarity with paper manufacturing products and handling requirements preferred
- Knowledge of international shipping and export compliance is a plus
- Able to lift up to 50 pounds routinely
- Excellent organizational and multitasking abilities
- Strong problem-solving and decision-making skills
- Effective communication and interpersonal skills
- High attention to detail and accuracy
- Ability to work in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office (Excel, Word, Outlook) ERP, AS400, IBS system and general computer programs.
- Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
- Capable of effectively managing job-related stress and fostering productive workplace interactions
JOB RESPONSIBILITIES:
- Coordinate daily shipping activities for finished paper products, including scheduling carriers, preparing documentation, and tracking shipments
- Ensure on-time delivery performance while minimizing freight costs
- Serve as the primary point of contact for shipping-related questions and issue resolution on the floor
- Assist in prioritizing workloads and assigning tasks to shipping personnel based on production and delivery schedules
- Collaborate closely with production and warehouse teams to align shipping schedules with manufacturing output
- Prepare and review shipping documents such as bills of lading, packing lists, and export documentation
- Communicate with carriers and logistics providers to arrange pickups and resolve scheduling issues
- Support training of new employees and reinforce standard operating procedures
- Collaborate with production and warehouse teams to ensure alignment of shipping schedules with output
- Ensure proper handling and loading of paper products, including rolls and palletized materials
- Manage relationships with carriers, freight brokers, and logistics providers
- Monitor shipment status and proactively resolve delays, damages, or discrepancies
- Ensure compliance with DOT, OSHA, and other regulatory requirements
- Maintain accurate records in ERP/WMS systems
- Analyze shipping data to identify trends and implement process improvements
- Support continuous improvement initiatives related to logistics efficiency and cost reduction
WORK ENVIRONMENT CONDITIONS SUBJECTED TO IN THIS POSITION:
- Inside and outside environments apply
- Manufacturing plant and warehouse setting
- Ability to work in varying temperatures (cold and hot)
- Subject to noise
MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES & SOFTWARE:
- Exposure to industrial equipment and to moving equipment such as forklifts and clamp trucks
- Forklift (electric sit-down, propane, scissor lift, and manlift)
- Conveyor and stretch wrap
- Operate dock system
- Computer
- Cordless XR, IND Laser scanner
- Tablet