Shipping Department Manager Jobs (NOW HIRING)

About Shepherd Electric SupplySince 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.Why This Role MattersShipping is the last checkpoint before a promise is kept or broken. Every order that leaves this facility on time, complete, and correctly documented is a commitment fulfilled to a contractor counting on those materials to stay on schedule. Every error — wrong product, missing documentation, late departure — lands on a job site and on our reputation.The Shipping Department Manager owns that final checkpoint across a 100,000-square-foot distribution center with a 20-person team. At a facility running multiple shifts, the outbound function cannot afford to be reactive — it has to be disciplined, organized, and accurate from the moment staging begins to the moment the last truck rolls out. You set the standard, build the team, and own the outcomes every day.Work Shift and Hours:Monday - Friday, 10:00am - 7:00pm or depending on business needs.Compensation Details:The expected base salary for this position is between $65,000 - $75,000 annually depending on experience.Key Outcomes - Organized by what matters, not just what you do.Outbound Fulfillment & Shipping AccuracyEnsure every outbound order leaves clean — right product, right quantity, complete and accurate documentationVerify shipping documentation is complete on every outbound shipment before departure — no exceptionsPrioritize time-critical and priority-flagged orders with urgency and direct communication to affected teamsCoordinate staging so drivers load efficiently and depart on time, every route, every dayEnsure will-call orders are staged and ready before customers arriveTeam Leadership & DevelopmentSelect, onboard, and develop a 20-person shipping team — including leads — so the function executes without depending on heroicsCoach and hold team members accountable through direct, consistent feedback — not just documentationManage timecards, performance evaluations, and day-to-day accountability with consistency and fairnessDelegate clearly, follow up on completion, and build a crew that holds itself to a standardEscalate performance or conduct concerns to the Operations Manager promptly and without delayDevelop leads so the shipping function has depth and continuity across all shiftsInventory Integrity & Receiving SupportOversee inbound receiving processes as needed — ensuring freight is received accurately and exceptions are documented before product enters inventoryManage fulfillment, inventory, and receiving staff coordination to keep inbound and outbound flow moving without bottlenecksTreat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close outFlag recurring discrepancy patterns to the Operations Manager for systemic reviewFleet & Delivery CoordinationCoordinate with dispatch and drivers to ensure on-time, accurate outbound delivery across Southern and Western Maryland, Washington DC suburbs, and Northern VirginiaAssist with truck maintenance coordination — report needs proactively so vehicles are never a reason for a missed routePartner with dispatch and branch operations to resolve delivery exceptions in real time, not after the factEquipment, Facility & SafetyMaintain safe, organized shipping operations — staging areas clear, equipment functional, hazards addressed before they become incidentsOversee pre-shift equipment inspections and ensure maintenance needs are reported and resolved proactivelyOperate and ensure team compliance with forklift, pallet jack, and reach truck certification requirementsModel and enforce safety compliance on every shift — never treat it as a formalityProcess Improvement & Cross-Functional CoordinationSurface inefficiencies, recurring errors, and workflow friction in the shipping function — and act on them, not just report themRecommend and test process changes that improve outbound accuracy, speed, or team capacityCommunicate proactively with sales, counter, purchasing, and branch teams on outbound status and exception resolutionBe willing to cover other shifts when operational needs require it — the DC runs multiple shifts, Monday through FridayWhat Success Looks Like - After 90 days, you and your supervisor should both be able to point to these markers:Outbound orders leave clean — right product, right quantity, right documentation — on every shiftDrivers depart on time and delivery exceptions are resolved in real time, not after the factThe shipping team knows what is expected and executes without being managed by the hourInbound receiving coordination runs without stalls or dropped handoffsEquipment is inspected, certified, and operated safely every shiftThe Operations Manager trusts that shipping operations run correctly when they are not watchingAt least one meaningful process improvement has been identified, tested, and implemented in your first 90 daysYour leads are developing and taking on more ownership over timeWho Thrives Here - This role is a strong fit if:You own outcomes, not just activities — a late truck or a wrong shipment is your problem to fix, not explainYou develop your team by raising their capability, not by covering their gapsYou communicate directly — with your crew, with dispatch, with sales, and with DC leadershipYou stay organized and accurate under pressure, especially when outbound volume spikes or staffing is shortYou hold people accountable without making it adversarial — you set the standard and enforce it fairlyYou treat outbound accuracy and on-time departure as non-negotiables, not targetsYou want to build a shipping operation that works without you in the roomQualifications & RequirementsHigh school diploma or equivalent required5+ years of warehouse management experience, preferably in a shipping, fulfillment, or distribution environmentExperience managing teams of 15 or more in a fast-paced distribution or wholesale settingFamiliarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery area preferredProficiency with Microsoft Excel and Outlook; familiarity with warehouse management systemsForklift, pallet jack, and reach truck certification required or ability to obtain through onsite trainingStrong verbal and written communication skills — comfortable coordinating across sales, dispatch, and branch teamsAbility to lift up to 60 lbs. regularly and perform the physical requirements of the roleValid driver’s license requiredWillingness to cover alternate shifts when operational needs require itElectrical product knowledge is a plusAbility to successfully complete pre-employment screening requirementsThis job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.Why should you join Shepherd Electrical Supply?At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!Apply now and find out what’s next for you.Equal Opportunity Employer/Vet/DisabledNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! #J-18808-Ljbffr