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Shared Services Jobs in Indiana (NOW HIRING)

Welch Packaging

Sr Developer

Elkhart, IN · On-site

$52.50 - $69.50/hr

This position operates within a centralized IT shared services model, partnering with cross-functional stakeholders to deliver scalable, reliable solutions that improve operational efficiency. The ...

Welch Packaging Group

Sr Developer

Elkhart, IN · On-site

$52.50 - $69.50/hr

This position operates within a centralized IT shared services model, partnering with cross-functional stakeholders to deliver scalable, reliable solutions that improve operational efficiency. The ...

Circle

As the Senior Analyst, Compliance Quality Operations, you will join a Shared Services team of 8 brilliant and driven professionals. You will need to be solution oriented, flexible, agile and capable ...

Circle

As the Senior Analyst, Compliance Quality Operations, you will join a Shared Services team of 8 brilliant and driven professionals. You will need to be solution oriented, flexible, agile and capable ...

Circle

As the Senior Analyst, Compliance Quality Operations, you will join a Shared Services team of 8 brilliant and driven professionals. You will need to be solution oriented, flexible, agile and capable ...

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How much do shared services jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for shared services in Indiana is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $29.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a shared services role?

To thrive in a Shared Services role, you need a strong background in business administration, process optimization, and data analysis, often supported by a relevant degree or experience in finance, HR, or IT. Familiarity with ERP systems like SAP or Oracle, workflow management tools, and process improvement certifications such as Lean Six Sigma are commonly required. Excellent communication, problem-solving, and teamwork skills help professionals collaborate across departments and deliver consistent service. These capabilities ensure efficient operations, high service quality, and alignment with organizational goals.

What does someone in shared services do?

A person in shared services manages centralized support functions such as human resources, finance, IT, or customer service for an organization. They streamline processes, improve efficiency, and often use enterprise software to coordinate tasks across different departments.

What is the difference between Shared Services vs Customer Service Representative?

AspectShared ServicesCustomer Service Representative
CredentialsVaries; often includes business or administrative degreesHigh school diploma or equivalent; customer service training
Work EnvironmentCorporate offices, centralized departmentsCall centers, retail, or client-facing settings
Employer & IndustryLarge corporations across industries like finance, HR, ITRetail, telecommunications, hospitality, and service sectors
Search & Comparison IntentUnderstanding internal business functions, process optimizationCustomer interaction, problem-solving, communication skills

Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.

How does a shared services role typically collaborate with various departments within an organization?

In a Shared Services role, you'll regularly interact with multiple departments such as HR, Finance, IT, and Procurement to streamline processes and standardize service delivery. Effective collaboration often involves managing service requests, resolving cross-departmental issues, and ensuring that all teams receive consistent support. Strong communication and stakeholder management skills are essential, as you'll act as a bridge between business units, ensuring alignment with company policies and best practices. This collaborative environment fosters a broad understanding of the organization and can open doors to advancement in specialized or leadership roles.

What is shared services?

Shared services refer to the consolidation of business operations that are used by multiple departments within an organization, such as human resources, finance, IT, or procurement. The goal of a shared services model is to streamline processes, improve efficiency, reduce costs, and standardize service delivery across the organization. By centralizing these functions, companies can leverage best practices, technology, and economies of scale. Shared services teams typically work as internal service providers, supporting various business units with specialized expertise.
What are the most commonly searched types of Shared Services jobs in Indiana? The most popular types of Shared Services jobs in Indiana are:
What are popular job titles related to Shared Services jobs in Indiana? For Shared Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Shared Services jobs in Indiana look for? The top searched job categories for Shared Services jobs in Indiana are:
Shared Services jobs near you
Infographic showing various Shared Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,026 per year, or $24.5 per hour.

Sr Developer

Welch Packaging

Elkhart, IN • On-site

$52.50 - $69.50/hr

Full-time

Re-posted 4 days ago

Welch Packaging rating

7.1

Company rating: 7.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

63rd of 119 rated packaging manufacturers

Job description

SUMMARY
The Senior Developer plays a key role in designing, enhancing, and supporting enterprise applications that serve a network of 30+ manufacturing and distribution business units. This position operates within a centralized IT shared services model, partnering with cross-functional stakeholders to deliver scalable, reliable solutions that improve operational efficiency. The role is a hands-on full stack position spanning backend services, database design, and modern front-end applications.
KEY RESPONSIBILITIES
  • Design, develop, and maintain business-critical applications that support multiple manufacturing sites and business units
  • Translate business requirements into practical, scalable technical solutions with a focus on usability and long-term sustainability
  • Lead development efforts across modern application stacks, ensuring performance, reliability, and maintainability
  • Contribute to and uphold best practices in distributed application design, code quality, and testing (including TDD)
  • Act as a senior resource for application architecture, code quality, and development standards
  • Partner with operations, supply chain, finance, and plant leadership to understand workflows and identify opportunities for system improvements
  • Support integration between ERP systems, shop floor systems, and other enterprise platforms
  • Troubleshoot and resolve application issues, ensuring minimal disruption to business operations
  • Contribute to prioritization and roadmap planning within a shared services IT model supporting multiple stakeholders
  • Mentor junior developers and provide guidance on best practices, documentation, and problem-solving approaches
  • Participate in system upgrades, enhancements, and continuous improvement initiative

REQUIREMENTS/QUALIFICATIONS
Education:
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience). Equivalent work experience or relevant certifications may be considered in lieu of degree.

Experience
  • 5+ years of application development experience in a business environment
  • Strong Experience with:

MSSQL and database design
C# and modern application development framework
Azure PaaS services, including Functions and SQL Azure
Clause Code/Codex preferred but not required
Rust/Go/Angular/React preferred but not required
  • Strong understanding of application design, data structures, and system integration concepts
  • Proven experience as a full stack developer across backend (C#, APIs, data) and frontend (TypeScript, Vue/Blazor) technologies
  • Hands-on experience with Test-Driven Development (TDD) and structured testing practices
  • Ability to work effectively in a shared services environment with competing priorities across multiple business units

SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES
  • Strong written and oral communication.
  • Organization and attention to detail.
  • Analytical and problem-solving skills.
  • Time management.
  • Systems analysis.
  • Mathematical and deductive reasoning.
  • Critical thinking.

PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
Physical Requirements:
  • Sit and stand as needed.
  • May require walking on a level surface for periods throughout the day.
  • Reaching above shoulders, below waist and lifting as required to file documents or store materials.
  • Lifting to 25 lbs.

Work Environment:
  • Typical office setting
  • Moderate noise (i.e., business office with computers, phones and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period time.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.

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