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Shared Service Center Jobs in Indiana (NOW HIRING)

Works closely with representatives of shared service units (i.e., call center), marketing to ensure sales calls, service visits, repair calls and club membership goals are met daily. * Confirms ...

Center Director

Fort Wayne, IN

$43K - $59K/yr

Partner with parents with a shared desire to provide the best care and education for their children ... Outstanding customer service skills, strong organizational skills, and multi-task and handle ...

Center Director

Lafayette, IN

$45K - $62K/yr

Partner with parents with a shared desire to provide the best care and education for their children ... Outstanding customer service skills, strong organizational skills, and multi-task and handle ...

... IN Service Center. As a Diesel Mechanic, you will be responsible for day-to-day equipment ... R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal ...

Diesel Mechanic

New Carlisle, IN ยท On-site

$40.48/hr

... IN Service Center. As a Diesel Mechanic, you will be responsible for day-to-day equipment ... R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal ...

Call Center Representative

Goshen, IN ยท On-site

$19.02 - $22.93/hr

Demonstrates excellent customer service while answering and screening incoming telephone calls in a ... Performs other duties that support our shared work, as assigned Requirements: Required Skills and ...

Call Center Representative

Goshen, IN ยท On-site

$19.02 - $22.93/hr

Demonstrates excellent customer service while answering and screening incoming telephone calls in a ... Performs other duties that support our shared work, as assigned Requirements Required Skills and ...

... Center. As a Linehaul Driver, you will be tasked with pulling van trailers up to 53' or double ... R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal ...

... Service Center. As a City P&D Driver you will be responsible for city delivery and pickup of ... R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal ...

... Service Center. As a City P&D Driver you will be responsible for city delivery and pickup of ... R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal ...

Showing results 41-60

Shared Service Center information

What are the key skills and qualifications needed to thrive in a shared service center role?

To thrive in a Shared Service Center role, you need strong analytical skills, process orientation, and a background in finance, HR, or administration, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and standard office software is typically required. Excellent communication, problem-solving abilities, and customer service skills help professionals excel in this collaborative environment. These competencies ensure efficient service delivery, high stakeholder satisfaction, and continuous process improvement within the organization.

What is a shared service center?

A Shared Service Center (SSC) is a centralized unit within an organization that handles specific operational tasks, such as human resources, finance, IT, or procurement, for multiple business units. The main goal of an SSC is to streamline processes, reduce costs, and improve service quality by consolidating these functions in one location. SSCs often use standardized procedures and technology to deliver efficient and consistent support to the entire organization. This model enables companies to focus more on their core business by leaving routine administrative tasks to the SSC.

What is the difference between Shared Service Center vs Accounts Payable Specialist?

AspectShared Service CenterAccounts Payable Specialist
CredentialsVaries; often includes finance or business degreesTypically requires accounting or finance certifications
Work EnvironmentCentralized office with multiple finance functionsFinance or accounting department, often in corporate offices
Employer & Industry UsageCommon in large corporations across industriesFinance teams within organizations handling invoice processing
Search & Comparison IntentUnderstanding centralized finance operationsManaging invoice and payment processing tasks

Shared Service Centers are large, centralized units handling multiple finance functions across an organization, while Accounts Payable Specialists focus specifically on processing invoices and payments within a finance department. Both roles often require finance or accounting credentials and are integral to corporate finance operations.

What are some common challenges faced by professionals working in a shared service center, and how can they be addressed?

Professionals in a Shared Service Center (SSC) often encounter challenges such as managing high volumes of repetitive tasks, adapting to standardized processes across multiple business units, and maintaining strong communication across global teams. These can be addressed by embracing process automation, attending regular training sessions to stay updated on best practices, and fostering a culture of open feedback with colleagues and stakeholders. Additionally, proactively participating in cross-functional projects can improve collaboration skills and provide greater visibility within the organization.
What are popular job titles related to Shared Service Center jobs in Indiana? For Shared Service Center jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Shared Service Center jobs? Cities in Indiana with the most Shared Service Center job openings:
Infographic showing various Shared Service Center job openings in Indiana as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

General Manager

Authority Brands

Indianapolis, IN โ€ข On-site

Full-time

Retirement, PTO

Re-posted 5 days ago


Job description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
The General Manager will be responsible for safety, sales and P&L delivery, customer satisfaction and employee engagement within a designated center, while upholding the ethical standards and reputation of the organization in the community.
Responsibilities:
  • Develops and delivers business plans to achieve budgeted sales and required profits. This includes the development of plans for manpower, training, marketing, organizational structure, and budgeting.
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals are achieved.
  • Overall responsibility and accountability to ensure that the overall Health, Safety & Environmental culture, and program (and associated training, inspection, and enforcement systems) exists, and the necessary resources are provided within the associated location.
  • Maintains company-owned inventory within required % of annual sales and shrinkage.
  • Performs "ride-along" with field based technical and sales staff. Ensures other supervisors/peers are doing the same on a regularly scheduled basis and personally inspects install jobs periodically to ensure quality.
  • Interviews and approves all candidates for hire prior to job offers being extended. Ensures recruiting activities are constant.
  • Ensures all job permitting is completed according to standard.
  • Coordinates with Marketing team to implement digital and media strategy in local market, insures proper use of all brand standards and marks.
  • Maintains the company's standard of the 100% satisfaction guarantee. Reviews customer satisfaction list daily and resolves issues the same day. Call customers to check on satisfaction.
  • Works closely with representatives of shared service units (i.e., call center), marketing to ensure sales calls, service visits, repair calls and club membership goals are met daily.
  • Confirms service, repair and install jobs are assigned to appropriate personnel and assures that no less than 18% of calls are promised within the advertised commitment window.
  • Participates in regularly scheduled conference calls with other General Managers and attends in-person management meetings as needed throughout the year.
  • Other duties as assigned.

Qualifications:
  • Experience in and ability to motivate teams through leading by example.
  • Strong interpersonal written and verbal communication skills, including strong coaching skills.
  • Proven, superior customer service and sales abilities with a strong understanding of job costing.
  • Proven ability to manage and deliver budgeted sales and EBITDA monthly.
  • Ability to work extended hours and weekends.
  • Advanced Degree and/or 5+ years of successful home services industry profit center leadership experience with a track record of increasing responsibility with past employers in the same or similar industry
  • Must learn/know the laws governing business and employment in the local market.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time.
Authority Brands Inc. is an Equal Opportunity Employer