Settlement Representative Jobs (NOW HIRING)

Job Summary:
Emporia is a leading technology company revolutionizing home energy management. They are seeking a Senior Product Manager to own the Grid Services and Retail Energy product portfolio, focusing on utility programs and commercial products that generate recurring revenue.
Responsibilities:
• Define which utility programs and aggregator relationships Emporia pursues and in what sequence.
• Own the strategy and execution for enrolling Emporia’s fleet into target programs — AVPP (Xcel), Efficiency Maine, PSEG Long Island DLRP, CT ESS, MassCPS, and additional aggregator and ISO/RTO programs as we expand.
• Define the product offering for Emporia as a direct capacity provider to utilities, including MassCPS direct NEPOOL GIS registration and similar structures that move Emporia from participant to aggregator of record.
• Define V1G managed charging today and the V2G roadmap. Own monetizing Emporia’s EV charger install base as a grid resource.
• Translate utility program requirements — dispatch protocols, performance thresholds, M&V standards, settlement rules — into precise product requirements that engineering and the other PMs can build against.
• Work alongside Business Development to support partner programs from pilot to scale. Understand what utilities need from a VPP provider at a technical level and represent those needs accurately in the product roadmap.
• Own the product experience for program enrollment, event opt-in/opt-out flows, and post-event communication — the consumer-facing side of grid participation. Dispatch execution and device control are owned by the software PM; you define what the homeowner sees, signs up for, and understands.
• Design and iterate Emporia’s retail electricity plan portfolio in ERCOT — time-of-use, EV-optimized, solar buyback, and battery-arbitrage rate structures. Own the rate design and economic modeling through to launch with the Light Energy partner.
• Design integrated offerings that combine Emporia hardware with electricity service — battery-included plans, EV charger bundles, solar-plus-storage plans — that create a unified value proposition across the hardware and energy layers.
• Integrate dispatch-rights incentives into retail rate plans — lower rates in exchange for VPP participation — aligning grid services revenue with customer electricity economics.
• Evaluate expansion of Emporia’s retail electricity offering beyond ERCOT into other deregulated markets or via structured partnerships. Build the business case and define the go/no-go criteria.
• Own the full lifecycle of Grid Services and Retail Energy products — not just new launches. Documentation, competitive positioning, program updates, and end-of-life decisions for existing integrations and rate plans.
• Evaluate market opportunity against total program cost, margin implications, and strategic trade-offs. Own go/no-go recommendations for new programs, markets, and rate structures.
Qualifications:
Required:
• 5 years’ minimum product management experience, with a track record of owning product outcomes from definition through delivery.
• Direct experience in the utility, energy, or retail electricity industry. You understand how demand response programs are designed, procured, and measured. You know what ISO/RTO dispatch signals look like, why M&V methodology matters, and how REP operations work in a deregulated market.
• Working knowledge of at least one of: (a) utility program procurement and VPP delivery, or (b) retail electricity market structure and rate design. Ideally both. If one, you can credibly come up to speed on the other quickly.
• Commercial product instincts. You can design rate plans, evaluate the economics of a program offering, and assess whether a proposed product design is commercially viable. You understand that the commercial structure matters as much as the technical one.
• Ability to lead through influence. You don’t own an engineering team. You earn followership by building conviction around the right direction — and you’re energized by that kind of leadership challenge.
• AI-native working style. You use AI tools to accelerate market analysis, regulatory research, rate design modeling, and program economics. You operate with the leverage of a much larger team.
Preferred:
• Experience with residential demand response, battery storage dispatch, EV managed charging programs, or Virtual Power Plant enrollment.
• Familiarity with ERCOT settlement, REP/QSE/LSE operations, or retail electricity rate design in a deregulated market.
• Experience navigating utility program procurement, ISO/RTO tariffs, or direct capacity contracting with utilities.
• Exposure to hardware-bundled energy products — solar-plus-storage plans, EV charging plans, or dispatch-rights incentive structures embedded in rate design.
• Familiarity with OpenADR 2.0, IEEE 2030.5, or similar program communication standards — enough to speak fluently to platform and engineering teams about what programs require.
Company:
Emporia is an electrical company that specializes in smart homes technology systems such as energy monitors, smart plugs, and batteries. Founded in 2018, the company is headquartered in Littleton, USA, with a team of 51-200 employees. The company is currently Growth Stage.