Settlement Representative Jobs (NOW HIRING)

Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness and creative expression, we help cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see. 

Since New Settlement’s inception in 1989 as a settlement house rooted in the Bronx, our organization has been a responsive community partner. Originally established to revitalize abandoned buildings into affordable housing, New Settlement has since evolved into a multi generational, forward looking organization. We support 15,000 members of the community annually by providing organizing in housing and schools, and programs in education, college access, youth development, arts, workforce development, wellness and more. EEO/AA

JOB SUMMARY: The New Settlement, YouthBuild Youth Advisor plays a vital role in providing guidance, mentorship, and support to young people as they work toward their personal, educational, and career goals. This position requires someone who is passionate about youth development, experienced in case management, and committed to fostering a safe, inclusive, and empowering environment.

Job Duties include but not limited to:

Youth Engagement & Support

• Conduct intake interviews and provide one-on-one and group counseling to program participants.
• Build strong, supportive relationships with youth, holding them accountable for their stated goals through consistent check-ins and task-oriented coaching.
• Serve as a trusted advocate for youth, offering crisis support and acting as a safety net when needed.
• Provide ongoing support to alumni, as appropriate.
• Maintain professionalism and boundaries at all times with engaging with participants, staff and community partners.

Program Facilitation & Outreach

• Facilitate weekly peer group meetings with core participants.
• Design and lead engaging life-skills workshops tailored to the needs of youth.
• Conduct outreach to local youth who may benefit from the program.
• Follow up with workshop participants and collaborate with partner organizations to ensure access to necessary services and resources.

Partnership & Collaboration

• Strengthen and maintain relationships with partner organizations that offer services in education, health care, job training and placement, housing, and the justice system.
• Represent the program in professional settings, networks, and staff development trainings provided through our networks and partnerships, representing the program, as appropriate.

Administrative Duties

• Maintain accurate records, including case notes and participant data, in accordance with program standards.
• Participate in staff meetings and contribute to program development and evaluation. 
• Perform other duties as assigned.

QUALIFICATIONS AND EXPERIENCE: 

• A.A. in a related field preferred
• 2–3 years of direct experience working with older teens and young adults in a community-based, non-mandated setting.
• Demonstrated experience in counseling and case management, particularly with youth who have experienced trauma.
• Deep commitment to fostering a welcoming and accountable program environment where young people are held to high expectations and supported through structured, holistic, and educational programming.
• Strong interpersonal skills and a genuine passion for helping young people thrive.
• Bilingual (Spanish-English) skills are a strong plus.

POSITION REQUIREMENTS:

• Must be cleared and maintain clearance throughout duration of employment by NYC DOE fingerprinting process. 
• Summer Camp and After School Employees must be cleared and maintain clearance throughout duration of employment by NYS DOH and DOE fingerprinting screening, NYS Central Registrar Background Check, 3 Reference checks, Staff Exclusion List (SEL), and must provide a physical examination with updated TB test.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job.

• The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The ability to frequently sit and reach with hands and arms.
• The ability to occasionally lift and/or move up to 20 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job.

• Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.
• The noise level in the work environment is usually moderate.

Employment is at will and employees will undergo 45 and 90 day check ins during their 90 day probationary period.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow other instructions and to perform other job related duties requested by their supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and subject to changes of business necessity.

New Settlement is proud to be an Equal Opportunity Employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This job description indicates the nature and levels of work, knowledge, skills, abilities and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.