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Services Manager Jobs in Virginia (NOW HIRING)

Hirekeyz Inc

Sr. Financial Services Manager

Fairfax, VA · On-site

$91K - $119K/yr

Role: Sr. Financial Services Manager Location: Fairfax, VA - Hybrid Type: Part-time role Duration: Long term : We are seeking a Part-Time Senior Financial Services Manager to join our expanding team.

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Virginia

Services Manager information

See Virginia salary details

$27.3K

$81K

$136.3K

How much do services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for services manager in Virginia is $80,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Virginia?

The most popular types of Services jobs in Virginia are:

What cities in Virginia are hiring for Services Manager jobs?

Cities in Virginia with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,976 per year, or $38.9 per hour.

Convention Services Manager

Concord Hospitality

Arlington, VA • On-site

Full-time

Posted 12 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels

Job description

Description

Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.

Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.

Prepare for and participate in all necessary internal meetings, conference calls, reporting, planning, and other communications required for this position. Also prepare for and participate in client site visits, tasting panels, pre- and post-cons planning meetings, networking, and other customer-centric meetings.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.

Learn and use digital sales systems (i.e. Delphi, CI/TY, PMS, etc.) and understand the hotel's revenue strategies (i.e. product pricing, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

Due to the nature of groups and events, be willing and able to attend customer functions as needed. The CSM may be required to work varying schedules and at varying locations required by needs of the business.

Most tasks performed by the CSM are conducted independently and with minimal direct supervision, or in a team environment with the employee acting as a team leader. Endeavor to work in a unified and collaborative way -- one that fosters team work -- and adopt an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.

Work to consistently meet the goals and performance metrics as required for this position, as outlined by hotel brand, Concord, your Regional VPS, and your supervisor.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Employment Type: FULL_TIME

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