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Associate Services Jobs in Virginia (NOW HIRING)

Duties and Responsibilities: - Works under the supervision of a Specialist who retains overall responsibility for managing service categories/lines assigned. The Associate Specialist performs the ...

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Norfolk, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Stafford, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Lynchburg, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Manassas, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Manassas, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Norfolk, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Chester, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Ashland, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Warrenton, VA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

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Associate Services information

What are the key skills and qualifications needed to thrive as an Associate Services professional, and why are they important?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in Associate Services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are Associate Services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.
What are the most commonly searched types of Services jobs in Virginia? The most popular types of Services jobs in Virginia are:
What cities in Virginia are hiring for Associate Services jobs? Cities in Virginia with the most Associate Services job openings:
Infographic showing various Associate Services job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

ASSOCIATE SERVICES SPECIALIST

NEXCOMHQ

Virginia Beach, VA • On-site

$53K - $71K/yr

Full-time

Posted 10 days ago


Job description

Job Summary: Assists the Specialists responsible for enterprise responsibilities for one or more Services businesses, i.e., Optical, flower shop, video rental, laundry, dry cleaning, barber, beauty, tailoring, automotive, gas vending, and/or other services functions. Has limited Open-to-buy authority. Works closely with the Specialist and Planner Distributor to execute sales gross profit and stock turn plans.
Duties and Responsibilities:
- Works under the supervision of a Specialist who retains overall responsibility for managing service categories/lines assigned. The Associate Specialist performs the following duties within limits established by the Specialist. Work is reviewed at key points within the buying/planning process to ensure work meets established objectives.
- Analyzes market trends and offerings to develop and execute service stock assortments, business strategies, and goals for assigned service lines/departments.
- Negotiates with vendors within established limits to obtain the most favorable prices and allowances to achieve sales and profit objectives for basic and advertised merchandise.
- Where required, works with vendors to ensure that all vendors in store sales staff are trained, meet all NEX standards, and are scheduled for all necessary and negotiated hours of staffing.
- Responsible for the development, execution, and maintenance of the Master Stock Assortments (MSA).
- Works with other codes and stores to develop space allocation, adjacencies, and planograms for store sets and renovations.
- Develops and executes an advertising plan for assigned departments. Oversees order placement and tracking to ensure timely receipt of merchandise.
- Works with the Specialist to prepare information tools, training materials, and training seminars for store associates.
- Works closely with the Specialist to determine and execute automated methods of replenishment.
- May be assigned the responsibility of the supervision and development of a subordinate staff as appropriate.
- Conducts store visits as appropriate to evaluate merchandise presentation, customer demographics, stock assortments, and inventory levels. Works closely with store management to address and maximize business opportunities.
- Attends trade shows and markets as appropriate.
- Works with the Specialist to determine optimal order size, inventory levels, and allocations needed to achieve merchandising and financial goals.
- Utilizes software tools such as RMS, RDW, Harms, VMS, Essbase, Lawson, Ruby System, etc. to manage product assortments, pricing, inventories, and management reports.
- Prepares merchandise information manuals, monthly information bulletins, standard operating procedures, and associate training seminars as appropriate.
- Maintain collaborative partnerships with vendors and internal and external colleagues.
- Processes JVs, JEs, and other financial documents to ensure that financials are accurate.
- Assist the Specialist in the design, development, and layout of equipment, fixtures, and presentation standards.
- Assist field Exchanges in the preparation of contracts and initiate recommendations as appropriate for approval, disapproval, or revisions.
- Works under the close supervision of a Specialist. Operates independently within the authority delegated by the Specialist. Performance is evaluated on operational performance, skill evaluations, customer service, collaboration and teamwork, leadership, and established individual performance objectives.
- Exercises independent judgment and approval in routine and non-routine situations. Consults with supervisor on such issues as policy matters, deviations from normal procedures, or unusual circumstances.
- Performs other related duties as assigned.
Total of 4 years of experience, consisting of the following:
General Experience: 3 years experience which was gained in administrative, merchandising, technical or other responsible work which enabled the applicant to gain knowledge of retail store, services, vending, contracts, or buying practices; demonstrated skill in dealing with others in person-to-person work relationships; the ability to analyze problems and exercise mature judgment.
OR Substitution of education for experience: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 years bachelors degree for 3 years of general experience.
AND Specialized Experience: 1 years of progressively responsible substantive experience, which provided background in:
>Services, Retail or Procurement practices, methods, and procedures (Contracting experience can also be utilized as procurement experience)
>Developing vendor relationships
>Selecting sources of supply
>Ordering of assortments
>Review of merchandise for pricing and gross margin
>Analyzing operation data
>Similar work that demonstrates the knowledge and abilities.