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Associate Services Jobs in Virginia (NOW HIRING)

Tesla

Associate Service Manager

Glen Allen, VA · On-site

$82K - $204K/yr

Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers ...

Tesla

Associate Service Manager

Glen Allen, VA · On-site

$82K - $204K/yr

Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers ...

Wawa, Inc.

Customer Service Associate

Richmond, VA · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Sterling, VA · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Store 8642 - Hampton

Customer Service Associate

Hampton, VA · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Store 8603 - Henrico

Customer Service Associate

Henrico, VA · On-site

$15 - $18.75/hr

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...

Store 8669 - Vienna

Customer Service Associate

Vienna, VA · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Store 8629 - Hampton

Customer Service Associate

Hampton, VA · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

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Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in Virginia?

The most popular types of Services jobs in Virginia are:

What cities in Virginia are hiring for Associate Services jobs?

Cities in Virginia with the most Associate Services job openings:

Associate Services jobs near you
Infographic showing various Associate Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Associate Services - Human Resources Generalist

Hot Springs, VA • On-site

Omni Hotels & Resorts
Traveler Accommodation • 10K+ employees
Learn more about Omni Hotels & Resortsexternal

Full-time

Re-posted 2 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

Job description

The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Assists with the coordination of all functions of the Human Resources department, training, benefits management, employee relations, and recruitment, in accordance with Omni standards.
To provide clerical and administrative support to the Human Resources Director, and Human Resources leadership team. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center.
Responsibilities:
  • Professionally and warmly meet and greet all guests to ASC.

  • Provide administrative support to HR Director and HR leadership.

  • Assist with the recruitment process to include pre-screening and scheduling interviews of line level position applicants for department hiring managers, posting open positions, and maintaining open position listing.

  • Generate and analyze complex reports and queries in Ultipro.

  • Oversee Power of Engagement tracking efforts, as well as the Omni Hotels & Resorts LMS System for assigned property.

  • Oversee all aspects of New Hire Orientation preparation, as well as facilitate assigned sections of New Hire Orientation.

  • Assist with processing of new hire paperwork.

  • Maintain department logs, binders, and employee files.

  • Develop associate communications network within the hotel, via weekly newsletter, monthly calendar, bulletin boards, posters, and flyers.

  • Enter and maintain all associate data into UltiPro (HRIS).

  • Answer phone and email inquiries. Type memos and other correspondence.

  • Maintain orderliness of office supplies and equipment.

  • Participates in planning and execution of associate events planned by the Human Resources Department.

  • Oversee the documentation tracking process

  • Champions Omni culture on property and enthusiastically promotes opportunities within the hotel and company.

  • Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs.

  • Participate in the Hotel Orientation Program.

  • Collect, sort, and distribute office mail.

  • Complete other duties assigned by management.

  • Provide guidance and support to HR Coordinator.

Qualifications:
  • College degree preferred but not required.

  • Minimum 1-year human resources experience required.

  • High level of written and verbal communication skills.

  • The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments.

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.

  • Must have strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software.

  • Must be able to work independently and successfully complete projects with minimal oversight.

  • Exceptional organizational skills with the ability to prioritize and multi-task effectively.

  • Highly motivated self-starter focused on quality, organization, guest service and teamwork.

  • Must be able to maintain a professional appearance and create a welcoming environment for potential and current associates.

  • Must be willing to work 1 weekend day a quarter.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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