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Services Manager Jobs in Virginia (NOW HIRING)

HHS LLC

Patient Services Manager

Mechanicsville, VA · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

We are looking for a skilled and proactive Client Services Manager to serve as the key point of contact for assigned client accounts. This role is responsible for ensuring exceptional service ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

We are looking for a skilled and proactive Client Services Manager to serve as the key point of contact for assigned client accounts. This role is responsible for ensuring exceptional service ...

Hhs

Patient Services Manager

Mechanicsville, VA · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

Pretiumenterpriseservices

$23.78 - $35.66/hr

The Resident Services Manager plays a key role in delivering exceptional resident experience by fostering positive relationships and providing outstanding customer service within the apartment ...

Lifepoint Health

Food Services Manager

Lynchburg, VA · On-site

$70K - $75K/yr

How you'll contribute A Food Services Manager who excels in this role: * Participates in planning and creating the hospital's strategic plan to achieve the mission and vision of the hospital.

Progress Residential

The Resident Services Manager plays a key role in delivering exceptional resident experience by fostering positive relationships and providing outstanding customer service within the apartment ...

Dominion Payroll

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager!If you're looking for an exciting leadership career with one of the fastest-growing, independent payroll companies in the country, alongside a ...

Dominion Payroll

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager! If you're looking for an exciting leadership career with one of the fastest-growing, independent payroll companies in the country, alongside a ...

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Showing results 21-40

All JobsServices JobsServices Manager JobsServices Manager Jobs in Virginia

Services Manager information

See Virginia salary details

$27.3K

$81K

$136.3K

How much do services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for services manager in Virginia is $80,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Virginia?

The most popular types of Services jobs in Virginia are:

What cities in Virginia are hiring for Services Manager jobs?

Cities in Virginia with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,976 per year, or $38.9 per hour.

Patient Services Manager

HHS LLC

Mechanicsville, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Location:
Bon Secours Memorial Regional Medical Center
Pay Rate:
Salary - Salary Plan, 70,000.00 USD Annual
Work Shift:
Job Description
We're looking for a friendly, compassionate leader to join our culinary team!
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create a hospitality-centered, guest-first environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Lead and manage team member recruiting, training, and development
  • Perform daily inspections, patient rounding, assessments, coaching, and counsel team members
  • Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
  • Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
  • Take action and provide excellent customer service to correct any issues that occur
  • Implement, manage, and maintain the patient ambassador program for high-quality service
  • Collaborate with department, facility, and company leadership to achieve goals
  • Stays informed on patient satisfaction updates, current trends
  • Participates in departmental meetings and Quality Assurance/Performance Improvement programs, promoting collaboration and teamwork.
  • Participates in patient experience workshops and projects led by the organizations

Skills
  • Interpersonal Skills: Ability to interact with individuals of all backgrounds
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements
  • Experience managing a team and in customer service
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities
  • Must have or be willing to obtain a valid Serve Safe certification or equivalent

Not Required but a Big Plus
  • Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
  • Working knowledge of Press Ganey/NRC Picker

What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Career development and ongoing training

Important to Know
  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
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