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Service Writer Jobs in Nevada (NOW HIRING)

Riverton Elko Chevrolet GMC

Service Writer

Elko, NV

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

JAC Products

Service Writer

Elko, NV

We are in search of a highly motivated, qualified service advisor to join our team. This location represents Peterbilt, Cummins, Cat, and Paccar engines. We take pride in the fact that our facilities ...

Riverton Elko Chevrolet GMC

Service Writer

Elko, NV · On-site

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

Riverton Chevrolet

Service Writer

Elko, NV

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

JAC Products

Service Writer

Elko, NV · On-site

We are in search of a highly motivated, qualified service advisor to join our team. This location represents Peterbilt, Cummins, Cat, and Paccar engines. We take pride in the fact that our facilities ...

Riverton Elko Chevrolet GMC

Service Writer

Elko, NV

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

Riverton Elko Chevrolet GMC

Service Writer

Elko, NV · On-site

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

Riverton Elko Chevrolet GMC

Service Writer

Elko, NV

Meet with customers and determine their needs for repair and/or service of their vehicle issues * Increase customer satisfaction by building customer relations * Maintain the company's standards for ...

Walmart

Auto Care Center Service Writer

Las Vegas, NV

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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Service Writer information

See Nevada salary details

$11

$24

$43

How much do service writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writer in Nevada is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $28.41 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you

Service Writer

Riverton Elko Chevrolet GMC

Elko, NV

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Riverton has been in business since 1922, and has served the Elko area in Nevada since 2001. We're a family-oriented organization, offering our employees work life balance, a fun work environment, and competitive pay packages. We're deeply embedded in our community and support numerous local organizations and sports teams. 

We're always looking for qualified, enthusiastic individuals to join our team. If you're interested in working for us, we'd love to meet you!

What We Offer

  • Medical, dental, and vision insurance
  • 401K Plan
  • Vacation time
  • Opportunities for advancement
  • Work life balance
  • Competitive pay plans
  • Relocation bonus when applicable
 
Responsibilities
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
  • Bilingual (English/Spanish) preferred, but not required
  • High school diploma or equivalent
  • Valid driver’s license and clean driving record
  • Automotive service advisor experience
  • Ability to effectively communicate over the phone 
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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