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Service Writer Jobs in Reno, NV (NOW HIRING)

Walmart

Auto Care Center Service Writer

Reno, NV · On-site

$17 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Reno, NV · On-site

$17 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Reno, NV · On-site

$17 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Generac

Technical Writer

Reno, NV · On-site

$83K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Generac Home is hiring a Technical Writer. In this role you will draft and edit technical ... service manuals, product bulletins, and user guides. Candidates must possess excellent ...

KBTS Technologies Inc

Technical Writer

Carson City, NV · On-site

Technical Writer Location: Carson City, NV Duration: 12+ months (extendable) Rate: $doe 100% Onsite Key Responsibilities • Design, develop, and maintain engaging training materials in multiple ...

Bridgestone

Service Manager

Reno, NV

$21.63 - $32.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc

Service Manager

Reno, NV · On-site

$21.63 - $32.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Instant Serve LLC

Technical Writer 4

Carson City, NV · On-site

Technical Writer 4 /Instructional Designer Duration:21 Months Work Mode: HYBRID (days (Monday and Tuesday) Offsite Wednesday thru Friday. May occasionally shift to support the team as needed ...

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All JobsService Writer JobsService Writer Jobs in Reno, NV

Service Writer information

See Reno, NV salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service writer in Reno, NV is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Reno, NV as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $50,371 per year, or $24.2 per hour.

Counter Sales / Service Writer

Purcell Tire & Service Centers

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.


As a full-time Inside Sales Rep, your mission is to provide exceptional value to every customer by listening, understanding, anticipating, and creating a positive experience while selling automotive service, tires, and tire service.


What We Offer:

Paid Training & Development

Performance Incentives and Bonuses

Affordable Medical, Dental, Vision

PTO After 90 Days

Paid Holidays

Employee Discounts

Employee Referral Program

Employee Assistance Programs

Flex Savings Account

Health Savings Account

Prescription Program

Short-Term & Long-Term Disability

Free Group Life and AD&D insurance policy

401k with Company Match

Opportunities for Advancement


What You Need:

Ability to pass a pre-employment background & drug screen**

Valid driver's lic preferred

3-5 years previous sales experience preferred

Prior tire sales experience a plus


What You'll Do:

Commit to continual improvement, training & professional growth

Sell tires, automotive and commercial service

Provide high-level customer service both on the phone and in person

Communicate with customers on billing and other customer service issues

Accurate entry and monitoring of daily sales, and invoicing activities

Look for opportunities to improve our products & services

Occasional stretch assignments

Other essential and non-essential duties as assigned by management


Best of the Best at Purcell Tire!

*Inside Sales Reps are compensated through a combination of hourly pay, and sales commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, sales, and geographic location.

** This position is considered "safety-sensitive" for purposes of Assembly Bill 132, as impairment while working in this position presents a substantial risk of death for the employee. Because this position serves customers and services customer vehicles, impairment while working in this position also presents a substantial risk of death for the customer. As such, final candidates for this position will be screened for the presence of non-psychoactive cannabis metabolites and offers of employment will be rescinded if said screening nets a positive result. Once hired, employees may be subject to random, reasonable suspicion, and post-accident screening, and positive results will result in immediate termination under company policies.

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