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Service Writer Jobs in Reno, NV (NOW HIRING)

Walmart

Auto Care Center Service Writer

Reno, NV · On-site

$17 - $30/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Acro Service Corporation

Be Seen First

Technical Writer

Carson City, NV · On-site

$40 - $44/hr

We are seeking a Technical Writer to join the company, a premier supplier, in Carson City, NV, US ... As an international professional services firm with deep expertise in consulting and staff ...

KBTS Technologies Inc

Technical Writer

Carson City, NV · On-site

Technical Writer Location: Carson City, NV Duration: 12+ months (extendable) Rate: $doe 100% Onsite Key Responsibilities • Design, develop, and maintain engaging training materials in multiple ...

TechNix LLC

Technical Writer

Carson City, NV · On-site

Technical Writer 2 Duration: 12 Months Job ID: 163517 Agency: SOS Client: State of Nevada Location: Carson City, NV (Off-site-40% onsite/60% onsite. Mon/Tues in office but may shift as needed ...

Instant Serve LLC

Technical Writer 4

Carson City, NV · On-site

Technical Writer 4 /Instructional Designer Duration:21 Months Work Mode: HYBRID (days (Monday and Tuesday) Offsite Wednesday thru Friday. May occasionally shift to support the team as needed ...

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All JobsService Writer JobsService Writer Jobs in Reno, NV

Service Writer information

See Reno, NV salary details

$11

$24

$42

How much do service writer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for service writer in Reno, NV is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Reno, NV? For Service Writer jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Reno, NV look for? The top searched job categories for Service Writer jobs in Reno, NV are:
What cities near Reno, NV are hiring for Service Writer jobs? Cities near Reno, NV with the most Service Writer job openings:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Reno, NV as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,371 per year, or $24.2 per hour.

Counter Sales / Service Writer

Purcell Tire & Service Centers

Reno, NV

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description

Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.


As a full-time Inside Sales Rep, your mission is to provide exceptional value to every customer by listening, understanding, anticipating, and creating a positive experience while selling automotive service, tires, and tire service.


What We Offer:

Paid Training & Development

Performance Incentives and Bonuses

Affordable Medical, Dental, Vision

PTO After 90 Days

Paid Holidays

Employee Discounts

Employee Referral Program

Employee Assistance Programs

Flex Savings Account

Health Savings Account

Prescription Program

Short-Term & Long-Term Disability

Free Group Life and AD&D insurance policy

401k with Company Match

Opportunities for Advancement


What You Need:

Ability to pass a pre-employment background & drug screen**

Valid driver's lic preferred

3-5 years previous sales experience preferred

Prior tire sales experience a plus


What You'll Do:

Commit to continual improvement, training & professional growth

Sell tires, automotive and commercial service

Provide high-level customer service both on the phone and in person

Communicate with customers on billing and other customer service issues

Accurate entry and monitoring of daily sales, and invoicing activities

Look for opportunities to improve our products & services

Occasional stretch assignments

Other essential and non-essential duties as assigned by management


Best of the Best at Purcell Tire!

*Inside Sales Reps are compensated through a combination of hourly pay, and sales commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, sales, and geographic location.

** This position is considered "safety-sensitive" for purposes of Assembly Bill 132, as impairment while working in this position presents a substantial risk of death for the employee. Because this position serves customers and services customer vehicles, impairment while working in this position also presents a substantial risk of death for the customer. As such, final candidates for this position will be screened for the presence of non-psychoactive cannabis metabolites and offers of employment will be rescinded if said screening nets a positive result. Once hired, employees may be subject to random, reasonable suspicion, and post-accident screening, and positive results will result in immediate termination under company policies.

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