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Automotive Service Advisor Jobs in Reno, NV (NOW HIRING)

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV · On-site

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the goto expert? Ready to work with an iconic luxury brand in a highenergy ...

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

Certification or training related to automotive service advising or automotive technology. * Experience working in a motor vehicle dealership or service center. * Familiarity with customer ...

Bill Pearce Motors

Mini Service Advisor

Reno, NV

$6.0K - $11K/mo

The MINI Service Advisor at Bill Pearce Motors will serve as the primary point of contact for ... Basic knowledge of automotive service and maintenance * Excellent time management and ...

Bill Pearce Motors

BMW Service Advisor

Reno, NV

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

New

Bill Pearce Motors

Mini Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

Bill Pearce Motors

Mini Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

Blue Compass RV Reno

Service Advisor

Reno, NV · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Automotive or service industry background preferred * Strong customer service and problem-solving ...

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Automotive Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for automotive service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Reno, NV?

The most popular types of Automotive Service Advisor jobs in Reno, NV are:

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For Automotive Service Advisor jobs in Reno, NV, the most frequently searched job titles are:

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The top searched job categories for Automotive Service Advisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Service Advisor jobs?

Cities near Reno, NV with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Reno, NV as of August 2026, with employment types broken down into 90% Full Time, and 10% Nights. Highlights an 100% In-person job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

Automotive Service Advisor | High-Volume Ford Dealership

Corwin Ford Reno

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


11111 S Virginia St., Reno, NV 89511

Automotive Service Advisor

High-Volume Dealership with a
Competitive Compensation Package & Great Benefits!


Corwin Ford Reno is seeking a Service Advisor to join our high-volume service department. If you have automotive service advisor experience or an automotive sales or service background, this is your chance to build a long-term career with a dealership that values your skills and invests in your success.
We also welcome candidates with Service Advisor or Sales experience in related industries such as RV, Powersports, Motorcycle, or Marine. If you understand dealership life, enjoy helping customers, and have the drive to succeed, we want to hear from you.

 

What We Offer:

  • Competitive compensation package
  • Performance-based bonus opportunities
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off
  • Ongoing training and career advancement opportunities
  • Employee discounts
  • A supportive, team-focused culture with one of Northern Nevada's premier Ford dealerships

 

 

Responsibilities:

  • Greet customers and assist them with their service needs
  • Schedule service appointments and manage the service department workflow
  • Communicate with customers about vehicle issues and recommended services
  • Prepare and present service estimates to customers
  • Follow up with customers to ensure satisfaction and repeat business
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with technicians to ensure timely completion of services

 

 

Requirements:

  • Automotive Service Advisor experience preferred
  • OR Automotive Sales, Parts, or Service experience in a dealership, RV, Powersports, Motorcycle, or Marine environment
  • CDK and X-time experience preferred
  • Strong communication and interpersonal skills
  • Basic understanding of automotive repair and maintenance
  • High school diploma or equivalent

 


We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Apply