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Automotive Service Advisor Jobs in Reno, NV (NOW HIRING)

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV · On-site

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the go-to expert? Ready to work with an iconic luxury brand in a high-energy ...

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV · On-site

???? Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the go‑to expert? Ready to work with an iconic luxury brand in a ...

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV · On-site

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the goto expert? Ready to work with an iconic luxury brand in a highenergy ...

Audi Reno Tahoe

Automotive Service Advisor

Reno, NV

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving problems, and being the goto expert? Ready to work with an iconic luxury brand in a highenergy ...

Quality Automotive Servicing

Service Advisor

Truckee, CA · On-site

$70K - $100K/yr

Automotive Service Advisors - Truckee, CA Ready to level up your career in a shop that actually takes care of its people? GERMAN IMPORT GARAGE - Truckee is growing fast, and we're looking for sharp ...

Rivian

Service Advisor - Sparks, NV

Sparks, NV · On-site

Automotive service experience is a plus but not a prerequisite for entry-level roles. * Proven ... An advisor must be the face of Rivian service. Foundational skills include a warm, professional ...

Blue Compass RV Reno

Service Advisor

Reno, NV · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Automotive or service industry background preferred * Strong customer service and problem-solving ...

Rivian

Service Advisor - Sparks, NV

Sparks, NV

Automotive service experience is a plus but not a prerequisite for entry-level roles. * Proven ... An advisor must be the face of Rivian service. Foundational skills include a warm, professional ...

Camping World Holdings, Inc.

Service Advisor

Reno, NV · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Reno, NV

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

RV Country Nevada LLC

Service Advisor

Sparks, NV · On-site

$55K - $85K/yr

Join RV Country as an RV Service Advisor and be an essential part of our busy service department! This position keeps the day-to-day operations running smoothly by coordinating work orders ...

RV Country

Internal Service Advisor

Sparks, NV · On-site

$30/hr

Join RV Country as an RV Service Advisor and be an essential part of our busy service department! This position keeps the day-to-day operations running smoothly by coordinating work orders ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Reno, NV

Automotive Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for automotive service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair orders and service processes. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or retail environments. Certifications such as ASE certification can enhance job prospects.

What are some common challenges Automotive Service Advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

Do service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics, as their role focuses on customer communication, estimating repairs, and selling services. Mechanics usually earn hourly wages or flat rates based on the work performed, while service advisors' compensation often includes bonuses for sales and customer satisfaction.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales and customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on the dealership or service center.

What does an Automotive Service Advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What Is an Automotive Service Advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires strong communication skills, technical knowledge of vehicle systems, and the ability to explain repairs to customers. The role involves managing customer relationships, understanding repair orders, and working in a fast-paced environment, which can be challenging but manageable with proper training and experience.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What are the most commonly searched types of Automotive Service Advisor jobs in Reno, NV? The most popular types of Automotive Service Advisor jobs in Reno, NV are:
What are popular job titles related to Automotive Service Advisor jobs in Reno, NV? For Automotive Service Advisor jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Automotive Service Advisor jobs in Reno, NV look for? The top searched job categories for Automotive Service Advisor jobs in Reno, NV are:
What cities near Reno, NV are hiring for Automotive Service Advisor jobs? Cities near Reno, NV with the most Automotive Service Advisor job openings:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Reno, NV as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 2% Temporary, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

Automotive Service Advisor

Audi Reno Tahoe

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Service Advisor
Audi Reno Tahoe | Findlay Automotive Group
Do you love working with people, solving problems, and being the go-to expert? Ready to work with an iconic luxury brand in a high-energy, team-driven environment? Audi Reno Tahoe is looking for a Service Advisor who brings great vibes, strong communication, and a passion for creating standout customer experiences.
We're part of the Findlay Automotive Group, one of the fastest-growing dealer groups in the Southwest-and we're just getting started. Our service drive is busy, our customers are loyal, and our team takes pride in doing things the right way while having fun along the way.
Your Mission
As a Service Advisor, you're the face of the service department-the person who makes customers feel welcomed, heard, and confident in their Audi experience. From arrival to delivery, you'll guide customers through the service process with clarity, professionalism, and a concierge-level approach.
If you enjoy fast-paced days, building relationships, and being at the center of the action, this role is for you.
What You'll Be Doing
  • Create a warm, professional first impression in the service drive
  • Own the customer experience from write-up to vehicle delivery
  • Clearly explain services, timelines, and recommendations-no confusion, no surprises
  • Coordinate with technicians to keep work flowing smoothly and efficiently
  • Maximize technician schedules while keeping customer satisfaction top-tier
  • Provide white-glove support for phone calls and in-person questions
  • Follow up with customers to ensure they leave happy-and come back
What We're Looking For
  • A friendly, outgoing personality with great people skills
  • Automotive dealership experience preferred (service drive experience a big plus!)
  • Strong organization and multitasking abilities
  • Confidence communicating with both customers and internal teams
  • A customer-first mindset with a take-ownership attitude
  • Valid in-state driver's license
Why You'll Love Working Here
  • Competitive pay with generous commissions & bonus potential
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and vacation
  • Supportive leadership and a positive team culture
  • Real career growth within the Findlay Automotive Group
Ready to Join the Team?
If you're looking for a role where your personality matters, your performance is rewarded, and no two days are the same-Audi Reno Tahoe is the place for you.
Apply today and let's drive your career forward.

Apply