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Automotive Service Advisor Jobs in Reno, NV (NOW HIRING)

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

Certification or training related to automotive service advising or automotive technology. * Experience working in a motor vehicle dealership or service center. * Familiarity with customer ...

Bill Pearce Motors

BMW Service Advisor

Reno, NV

$6.0K - $11K/mo

The BMW Service Advisor at Bill Pearce Motors will serve as the primary point of contact for ... Basic knowledge of automotive service and maintenance * Excellent time management and ...

Bill Pearce Motors

Mini Service Advisor

Reno, NV

$6.0K - $11K/mo

The MINI Service Advisor at Bill Pearce Motors will serve as the primary point of contact for ... Basic knowledge of automotive service and maintenance * Excellent time management and ...

Bill Pearce Motors

BMW Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

Bill Pearce Motors

Mini Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

Bill Pearce Motors

Mini Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... automotive service and maintenance • Excellent time management and organizational skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Willingness to ...

Blue Compass RV Reno

Service Advisor

Reno, NV · On-site

$60 - $80/hr

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Automotive or service industry background preferred * Strong customer service and problem-solving ...

Blue Compass RV Reno

Service Advisor

Reno, NV · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Automotive or service industry background preferred * Strong customer service and problem-solving ...

West Coast Boat Center

Be Seen First

Marine Service Advisor

Reno, NV · On-site

$25 - $35/hr

Marine Service & Parts Advisor Position Overview We are seeking a motivated, customer-focused ... Previous experience in marine service, powersports, automotive, RV, or a related industry preferred.

West Coast Boat Center

Be Seen First

Marine Service Advisor

Reno, NV · On-site

$25 - $35/hr

Marine Service & Parts Advisor Position Overview We are seeking a motivated, customer-focused ... Previous experience in marine service, powersports, automotive, RV, or a related industry preferred.

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Reno, NV

Automotive Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Reno, NV?

The most popular types of Automotive Service Advisor jobs in Reno, NV are:

What are popular job titles related to Automotive Service Advisor jobs in Reno, NV?

For Automotive Service Advisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Reno, NV look for?

The top searched job categories for Automotive Service Advisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Service Advisor jobs?

Cities near Reno, NV with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

Automotive Service Advisor Trainer

Corwin Ford Reno

Reno, NV

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Provide live, on-the-job coaching to Service Advisors throughout the day

  • Develop and deliver training for new and existing Service Advisors

  • Partner with Service Management to identify additional training needs and implement development plans

Job description

 
11111 S Virginia St, Reno, NV 89511
 

Automotive Service Advisor Trainer Leadership Opportunity | Help Build a High-Performing TeamPrevious Automotive Service Advisor Experience Required


Ready to take the next step beyond the service drive? Turn your experience into leadership and help shape the next generation of top-performing Service Advisors.

We're looking for an experienced Service Advisor to lead the development of our advisor team through hands-on coaching, real-time training, and leadership on the service drive. Rather than sitting behind a desk, you'll work alongside advisors throughout the day, helping them strengthen customer relationships, improve their performance, and deliver an exceptional service experience.

This is an outstanding opportunity to step into a leadership role where your experience will directly impact customer satisfaction, advisor success, and the continued growth of our service department.


Why You’ll Love This Opportunity:

If you're passionate about developing people and raising the standard for customer service, you'll have the opportunity to make a real impact every day. You'll work closely with service leadership to help create a culture of continuous improvement while mentoring advisors through real-world coaching and hands-on training.

 

 

We Offer:

 

  • $60,000 - $90,000 annual income potential (salary + performance bonuses)
  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan
  • Paid time off (vacation, holidays, and sick time)
  • Paid training and professional development
  • Employee discounts
  • Supportive leadership team
  • Opportunities for career growth and advancement
  • Positive, team-oriented work environment

 

 

What You'll Do:

 

  • Provide live, on-the-job coaching to Service Advisors throughout the day
  • Greet customers alongside the assigned Service Advisor and assist in creating a warm, professional first impression
  • Develop and deliver training for new and existing Service Advisors
  • Verify that all advisors review technician ASR (Additional Service Recommendation) photos and videos before sending repair estimates to customers
  • Monitor and ensure advisors complete CSI follow-up calls using the HealthWatch application
  • Create clear training materials, SOPs, and process guides
  • Coach advisors on communication, RO accuracy, upselling, and workflow
  • Partner with Service Management to identify additional training needs and implement development plans
  • Promote a positive, energetic, and team-oriented culture focused on delivering an outstanding customer experience
  • Maintain training schedules and support multiâ€'store training needs

 


Qualifications:

 

  • Previous experience as a high-performing Automotive Service Advisor is required
  • Strong knowledge of automotive maintenance, repairs, and dealership service operations
  • Passion for coaching, mentoring, and developing others
  • Excellent communication, leadership, and interpersonal skills
  • Strong organizational and follow-up abilities
  • Comfortable working in a fast-paced dealership environment
  • Experience with dealership management software, digital inspections, and service department technology is preferred
  • Valid driver's license with an acceptable driving record


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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