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Automotive Service Advisor Jobs in Reno, NV (NOW HIRING)

Service Advisor

Reno, NV · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Automotive Technician

Reno, NV · On-site

$58K - $73K/yr

Communicating directly and efficiently with Service Advisors and Parts Department Employees ... Previous European automotive technician experience a plus * ASE certifications a plus * Must be ...

Automotive Technician

Reno, NV · On-site

$58K - $73K/yr

Communicating directly and efficiently with Service Advisors and Parts Department Employees ... Previous European automotive technician experience a plus * ASE certifications a plus * Must be ...

Communicating directly with the Service Advisor so that customers can be informed if any additional ... Knowledge in all aspects of automotive repair and maintenance * A fast learner * Excellent oral and ...

Communicating directly with the Service Advisor so that customers can be informed if any additional ... Knowledge in all aspects of automotive repair and maintenance * A fast learner * Excellent oral and ...

Communicating directly with the Service Advisor so that customers can be informed if any additional ... Knowledge in all aspects of automotive repair and maintenance * A fast learner * Excellent oral and ...

Communicating directly with the Service Advisor so that customers can be informed if any additional ... Knowledge in all aspects of automotive repair and maintenance * A fast learner * Excellent oral and ...

Communicating directly with the Service Advisor so that customers can be informed if any additional ... Knowledge in all aspects of automotive repair and maintenance * A fast learner * Excellent oral and ...

Showing results 21-40

Automotive Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.

What are the most commonly searched types of Automotive Service Advisor jobs in Reno, NV?

The most popular types of Automotive Service Advisor jobs in Reno, NV are:

What are popular job titles related to Automotive Service Advisor jobs in Reno, NV?

For Automotive Service Advisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Reno, NV look for?

The top searched job categories for Automotive Service Advisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Service Advisor jobs?

Cities near Reno, NV with the most Automotive Service Advisor job openings:

Infographic showing various Automotive Service Advisor job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

462nd of 740 rated retailers


Job description

Camping World is seeking a Service Advisor to join our growing team.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress

What You'll Need to Have for the Role:
  • A minimum of one year of service experience is preferred
  • Previous RV product or camping lifestyle
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow up skills are required
  • The ability to follow department procedures and policies
  • Valid driver's license preferred
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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