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Automotive Service Advisor Jobs in Reno, NV (NOW HIRING)

Verano

Cannabis Advisor

Carson City, NV · On-site

Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...

Verano

Cannabis Advisor

Carson City, NV · On-site

Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...

Verano

Cannabis Advisor

Carson City, NV

Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...

Verano

Cannabis Advisor

Reno, NV · On-site

Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...

Ledcor Group

HS&E Advisor

Reno, NV · On-site

... Ledcor's service offering is as vast as the projects we work on. As the HS&E Advisor, you will ... report to the Project Manager and Health, Safety, and Environment(HS&E) Manager and take the lead ...

Ledcor Group

HS&E Advisor

Reno, NV · On-site

... Ledcor's service offering is as vast as the projects we work on. As the Health, Safety, and ... Advisor), you will report to the HS&E Manager and take the lead in applying professional HS&E ...

Ledcor Group

HS&E Advisor

Reno, NV · On-site

... Ledcor's service offering is as vast as the projects we work on. As the HS&E Advisor, you will ... report to the Project Manager and Health, Safety, and Environment(HS&E) Manager and take the lead ...

Ledcor Group

HS&E Advisor

Reno, NV · On-site

... Ledcor's service offering is as vast as the projects we work on. As the Health, Safety, and ... Advisor), you will report to the HS&E Manager and take the lead in applying professional HS&E ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Reno, NV

Automotive Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Reno, NV?

The most popular types of Automotive Service Advisor jobs in Reno, NV are:

What are popular job titles related to Automotive Service Advisor jobs in Reno, NV?

For Automotive Service Advisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Reno, NV look for?

The top searched job categories for Automotive Service Advisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Service Advisor jobs?

Cities near Reno, NV with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

Automotive Tech Apprenticeship for Military Veterans - Tom Dolan's Reno Kia

Kia Veterans Technician Apprenticeship Program (VTAP)

Reno, NV • On-site

Full-time

Re-posted 7 days ago

Kia rating

6.3

Company rating: 6.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

41st of 45 rated automakers

Job description

Tom Dolan's Reno Kia in Reno, NV, is seeking Military Veterans with mechanical experience who are interested in beginning a rewarding career as an Automotive Service Technician.
This position is part of the Kia Veterans Technician Apprenticeship Program (VTAP), a structured apprenticeship program created by Kia America to help Military Veterans transition into the automotive industry. Through this program, participants gain hands-on dealership experience while completing a one-year competency-based apprenticeship that leads to Kia Service Technician certification.
VTAP provides Veterans the opportunity to work full-time at a participating Kia dealership while receiving the training, tools, and support needed to develop into highly skilled automotive technicians. The program is GI Bill® approved, allowing eligible Veterans to receive Monthly Housing Allowance (MHA) during their apprenticeship.
As an Automotive Technician Apprentice, you will work alongside experienced technicians and service professionals while developing the technical knowledge and practical skills necessary to diagnose, service, and repair Kia vehicles.
Job Responsibilities
  • Diagnose, maintain, and repair Kia vehicles, including engines, transmissions, steering, suspension, brakes, HVAC, and electrical systems
  • Perform vehicle inspections, diagnostics, and mechanical repairs using Kia diagnostic procedures and equipment
  • Complete repair orders and warranty documentation according to Kia and dealership policies
  • Test drive vehicles and verify repair quality using appropriate diagnostic tools and equipment
  • Communicate effectively with service advisors and shop foremen to ensure a positive customer experience
  • Maintain a safe, organized, and efficient work environment while following dealership safety procedures

Requirements
  • Honorable Discharge from U.S. Military Service
  • Valid driver's license with a clean driving record
  • Prior experience in a mechanical or technical field
  • Strong troubleshooting and diagnostic skills
  • Ability to work in a fast-paced dealership service environment
  • Willingness to complete background check and drug screening

Preferred Skills (Not Required)
  • Basic automotive maintenance or repair experience
  • Familiarity with diagnostic tools and hand tools
  • Experience working with engines, electrical systems, or mechanical equipment
  • ASE certifications or technical training (a plus)

Benefits
Kia VTAP Apprenticeship Highlights
  • Full-time employment with a participating Kia Retailer
  • A program designed specifically for Military Veterans, facilitated by Veterans
  • Participation in a one-year, competency-based GI Bill®-approved apprenticeship leading to Kia Service Technician certification
  • Eligible Veterans may receive a Monthly Housing Allowance (MHA) through the GI Bill® during the apprenticeship

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