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Automotive Services Advisor Jobs in Reno, NV (NOW HIRING)

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

Certification or training related to automotive service advising or automotive technology. * Experience working in a motor vehicle dealership or service center. * Familiarity with customer ...

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving ... Clearly explain services, timelines, and recommendations-no confusion, no surprises * Coordinate ...

???? Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving ... Clearly explain services, timelines, and recommendations--no confusion, no surprises * Coordinate ...

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving ... Clearly explain services, timelines, and recommendations--no confusion, no surprises * Coordinate ...

Service Advisor Audi Reno Tahoe | Findlay Automotive Group Do you love working with people, solving ... Clearly explain services, timelines, and recommendations--no confusion, no surprises * Coordinate ...

Mini Service Advisor

Reno, NV · On-site

$6.0K - $11K/mo

... services based on customer needs • Coordinate with service technicians to ensure timely and ... Basic knowledge of automotive service and maintenance • Excellent time management and ...

New

The Service Advisor plays a critical role in delivering exceptional customer experience while ... Automotive or service industry background preferred * Strong customer service and problem-solving ...

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Showing results 1-20

Automotive Services Advisor information

See Reno, NV salary details

$11

$25

$45

How much do automotive services advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for automotive services advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.

What are popular job titles related to Automotive Services Advisor jobs in Reno, NV?

For Automotive Services Advisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Automotive Services Advisor jobs in Reno, NV look for?

The top searched job categories for Automotive Services Advisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Automotive Services Advisor jobs?

Cities near Reno, NV with the most Automotive Services Advisor job openings:

Automotive Service Advisor | High-Volume Ford Dealership

Corwin Ford Reno

Reno, NV

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description


11111 S Virginia St., Reno, NV 89511

Automotive Service Advisor

High-Volume Dealership with a
Competitive Compensation Package & Great Benefits!


Corwin Ford Reno
is seeking a Service Advisor to join our high-volume service department. If you have automotive service advisor experience or an automotive sales or service background, this is your chance to build a long-term career with a dealership that values your skills and invests in your success.
We also welcome candidates with Service Advisor or Sales experience in related industries such as RV, Powersports, Motorcycle, or Marine. If you understand dealership life, enjoy helping customers, and have the drive to succeed, we want to hear from you.

 

What We Offer:

  • Competitive compensation package
  • Performance-based bonus opportunities
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off
  • Ongoing training and career advancement opportunities
  • Employee discounts
  • A supportive, team-focused culture with one of Northern Nevada's premier Ford dealerships

 

 

Responsibilities:

  • Greet customers and assist them with their service needs
  • Schedule service appointments and manage the service department workflow
  • Communicate with customers about vehicle issues and recommended services
  • Prepare and present service estimates to customers
  • Follow up with customers to ensure satisfaction and repeat business
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with technicians to ensure timely completion of services

 

 

Requirements:

  • Automotive Service Advisor experience preferred
  • OR Automotive Sales, Parts, or Service experience in a dealership, RV, Powersports, Motorcycle, or Marine environment
  • CDK and X-time experience preferred
  • Strong communication and interpersonal skills
  • Basic understanding of automotive repair and maintenance
  • High school diploma or equivalent

 


We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.