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Service Advisor Jobs in Reno, NV (NOW HIRING)

Quality Automotive Servicing

Service Advisor

Truckee, CA · On-site

$70K - $100K/yr

Automotive Service Advisors Truckee, CA Ready to level up your career in a shop that actually takes care of its people? GERMAN IMPORT GARAGE Truckee is growing fast, and were looking for sharp ...

Camping World Holdings, Inc.

Service Advisor

Reno, NV · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Reno, NV

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

RV Country Nevada LLC

Service Advisor

Sparks, NV

$55K - $85K/yr

Join RV Country as an RV Service Advisor and be an essential part of our busy service department! This position keeps the day-to-day operations running smoothly by coordinating work orders ...

RV Country

Service Advisor

Sparks, NV · On-site

Join RV Country as an RV Service Advisor and be an essential part of our busy service department! This position keeps the day-to-day operations running smoothly by coordinating work orders ...

RV Country

Service Advisor

Sparks, NV · On-site

$55K - $85K/yr

Join RV Country as an RV Service Advisor and be an essential part of our busy service department! This position keeps the day-to-day operations running smoothly by coordinating work orders ...

AtWork Personnel Services

Career Service Advisor

Reno, NV · On-site

$24 - $27/hr

Career Service Advisor 100% Onsite - Full-time Help future students take the next step in their education! The Career Services Advisor, provides numerous services that assist students and graduates ...

Pep Boys

Automotive Customer Service Advisor

Reno, NV · On-site

$13.20 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.

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All JobsService Advisor JobsService Advisor Jobs in Reno, NV

Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Reno, NV? The most popular types of Service Advisor jobs in Reno, NV are:
What are popular job titles related to Service Advisor jobs in Reno, NV? For Service Advisor jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Reno, NV look for? The top searched job categories for Service Advisor jobs in Reno, NV are:
What cities near Reno, NV are hiring for Service Advisor jobs? Cities near Reno, NV with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Reno, NV as of May 2026, with employment types broken down into 2% As Needed, 17% Full Time, 71% Part Time, 1% Temporary, and 9% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

SERVICE ADVISOR

Michael Hohl Automotive Group

Carson City, NV • On-site

$68K - $79K/yr

Full-time

Posted 19 days ago

Job description

About the Role:

The Service Advisor plays a pivotal role in ensuring exceptional customer service within the dealership service environment. This position serves as the primary point of contact between customers and the service department, facilitating clear communication and understanding of vehicle maintenance and repair needs. The Service Advisor is responsible for accurately assessing customer concerns, coordinating with technicians, and providing timely updates to customers throughout the service process. By managing service appointments, explaining repair options, and ensuring customer satisfaction, the Service Advisor contributes directly to the company’s reputation and customer retention. Ultimately, this role drives operational efficiency and supports the overall success of the service department by balancing customer expectations with technical service delivery.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably within the automotive trade industry.
  • Basic understanding of vehicle maintenance and repair terminology.
  • Strong communication and interpersonal skills.
  • Proficiency with computer systems and service management software.

Preferred Qualifications:

  • Certification or training related to automotive service advising or automotive technology.
  • Experience working in a motor vehicle dealership or service center.
  • Familiarity with customer relationship management (CRM) tools.
  • Ability to read and interpret vehicle service manuals and repair orders.
  • Multilingual abilities to support a diverse customer base.

Responsibilities:

  • Greet customers promptly and professionally, listening carefully to their vehicle service needs and concerns.
  • Schedule and manage service appointments, ensuring optimal workflow and technician availability.
  • Communicate vehicle issues and repair options clearly to customers, providing accurate estimates and timelines.
  • Coordinate with service technicians to diagnose problems and prioritize repairs based on customer needs and vehicle safety.
  • Maintain detailed records of customer interactions, service orders, and vehicle history to ensure transparency and follow-up.
  • Provide ongoing updates to customers regarding the status of their vehicle service and address any questions or concerns.
  • Promote additional services or maintenance recommendations that enhance vehicle performance and customer satisfaction.
  • Ensure compliance with company policies, safety standards, and regulatory requirements throughout the service process.

Skills:

The Service Advisor utilizes strong communication skills daily to effectively listen to customer concerns and explain complex technical information in an accessible manner. Organizational skills are essential for managing multiple service appointments and coordinating between customers and technicians to ensure timely service delivery. Problem-solving abilities help in assessing vehicle issues and recommending appropriate solutions that balance customer needs and operational constraints. Proficiency with service management software and CRM tools enables accurate record-keeping and efficient workflow management. Additionally, interpersonal skills foster positive customer relationships, encouraging repeat business and enhancing overall customer satisfaction.