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Service Advisor Jobs in Reno, NV (NOW HIRING)

RV Country Nevada LLC

Service Technician

Sparks, NV · On-site

$28 - $40/hr

Discuss repairs with shop foreman or RV service advisor. * Communicate additional service requests to RV service advisor. * Plan work procedures in cooperation with shop foreman. * Provide labor time ...

RV Country

Service Technician

Sparks, NV · On-site

$28 - $40/hr

Discuss repairs with shop foreman or RV service advisor. * Communicate additional service requests to RV service advisor. * Plan work procedures in cooperation with shop foreman. * Provide labor time ...

RV Country

Service Technician

Sparks, NV · On-site

$28 - $40/hr

Discuss repairs with shop foreman or RV service advisor. * Communicate additional service requests to RV service advisor. * Plan work procedures in cooperation with shop foreman. * Provide labor time ...

HMG Careers

Remote Sales and Service Advisor

Nixon, NV · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Calpine, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Truckee, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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All JobsService Advisor JobsService Advisor Jobs in Reno, NV

Service Advisor information

See Reno, NV salary details

$11

$25

$45

How much do service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service advisor in Reno, NV is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Reno, NV? The most popular types of Service Advisor jobs in Reno, NV are:
What are popular job titles related to Service Advisor jobs in Reno, NV? For Service Advisor jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Reno, NV look for? The top searched job categories for Service Advisor jobs in Reno, NV are:
What cities near Reno, NV are hiring for Service Advisor jobs? Cities near Reno, NV with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Reno, NV as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Nights. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $53,783 per year, or $25.9 per hour.

Truck Service Advisor I

TravelCenters of America

Sparks, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

TravelCenters Of America rating

5.0

Company rating: 5.0 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

586th of 731 rated retailers

Job description

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
  • Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
  • Have extensive knowledge of the products we sell and the services we provide
  • Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
  • Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
  • Source parts from outside vendors and coordinate delivery
  • Prepare end of shift drop and shift report; Understand various payment types
  • Ensure the cleanliness of service counters, showroom, and customer restrooms
  • Maintain the safety of both our customers and team members

What we'd like to see:
  • A dedicated individual who works well with others and is excited to be part of our team!
  • High School Diploma or GED
  • Good verbal and written communication skills
  • Previous cashier and customer service experience; experience in repair or parts shop preferred
  • Presents self in a professional manner to customers, management, and coworkers.
  • Strong suggestive selling skills
  • Basic computer skills
  • Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
  • A valid driver's license

With us, you'll enjoy:
  • Competitive wages
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

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