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Service Operations Manager Jobs in Pasco, WA (NOW HIRING)

Amazon

Data Center Operations Area Manager

Hermiston, OR · On-site

$173K/yr

Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers ... The DCO Area Manager will drive the vision for the Data Center Operations within the region. The ...

Sephora

Operations Associate - Full Time

Kennewick, WA · On-site

$19.80 - $22.90/hr

From inventory management to visual merchandising, your attention to detail and proactive mindset ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sunbelt Rentals

Service Manager

Kennewick, WA · On-site

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... Handles customer complaints regarding equipment condition or operation. * Promote safety awareness

Sunbelt Rentals, Inc.

Service Manager

Kennewick, WA · On-site

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... or operation. • Promote safety awareness • Perform quality control checks • Update, maintain ...

Sunbelt Rentals

Service Manager

Kennewick, WA

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... Handles customer complaints regarding equipment condition or operation. Promote safety awareness ...

Sunbelt Rentals

Service Manager

Kennewick, WA · On-site

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... Handles customer complaints regarding equipment condition or operation. Promote safety awareness ...

Walgreens

Emerging Store Manager

Richland, WA

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Richland, WA · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Pasco, WA

Service Operations Manager information

See Pasco, WA salary details

$36K

$79.7K

$132.7K

How much do service operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service operations manager in Pasco, WA is $79,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Pasco, WA?

For Service Operations Manager jobs in Pasco, WA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Pasco, WA look for?

The top searched job categories for Service Operations Manager jobs in Pasco, WA are:

What cities near Pasco, WA are hiring for Service Operations Manager jobs?

Cities near Pasco, WA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Pasco, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $79,674 per year, or $38.3 per hour.

General Manager - Global

Twigs Bistro and Martini Bar

Kennewick, WA • On-site

$78K - $83K/yr

Full-time

Re-posted 8 days ago

Job description

The General Manager is responsible for all daily operations in the entire restaurant. They must demonstrate strong communication skills and leadership abilities, as well as maintain a safe and sanitary work environment. The General Manager is responsible for the development of new and current team members, while upholding all service standards and ensuring all food and beverage is served according to standards.
In addition, they must coach team member's performance - remaining friendly and flexible-resulting in the best guest experience possible.
Specifically, the General Manager ensures consistent execution of both FOH and BOH systems and profitability by providing and ensuring quality training, coaching and follow-through. This position is ultimately accountable for store profitability, labor cost controls, service standards, systems, organization, team member engagement and the guest experience.
The General Manager reports directly to the Director of Operations and the Operations Manager.
Requirements
  • Strong understanding of all FOH and BOH systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant.
  • Provides direction, coaching, and leadership for all staff including safety and sanitation, and company policies and procedures. Responsible for establishing and appropriately communicating goals to the Corporate Team on a regular basis.
  • Communicates effectively with the Management Team.
  • Ensures the Management Team's continued development and focus on creating and maintaining a strong guest first focus.
  • Effectively maintains the restaurant's facility, both exterior and interior, to Twigs' standards (clean, neat, and organized) and ensures sufficient supply levels of tools available for all employees to execute their responsibilities.
  • Ensures completion and posting of the FOH schedule is done, effectively maintaining labor goals and guest satisfaction. The schedule should be planned using forecasted sales and labor budget, while taking team member availabilities, requests and vacations into consideration.
  • Leads the staff in a positive manner as to achieve our desired result; being 100% guest satisfaction.
  • Ensures 100% effectiveness of both FOH and BOH systems and standards.
  • Ensures execution of company standards for each Guest from the front doors to the table.
  • Ensures all marketing materials are current throughout the restaurant.
  • Ensures that dress code standards are 100%.
  • Other duties as necessary for successful and efficient operations

Salary Description
78,000-83,000

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