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Fixed Operations Manager Jobs in Pasco, WA (NOW HIRING)

... fixes, and patch management. Responsibilities : • Recruit, mentor, and lead a dedicated sustaining engineering software team; establish performance metrics and operational workflows to scale the ...

... fixed right the first time. • Assign and prioritize work orders based on operational urgency ... order management platforms; experience with RTA, TMT, or equivalent is strongly preferred. • ...

With expertise in fixed-price design/build/test projects, we serve both federal and commercial ... project operations through effective purchasing, vendor negotiations, and material management.

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Fixed Operations Manager information

See Pasco, WA salary details

$31.4K

$64.3K

$120K

How much do fixed operations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for fixed operations manager in Pasco, WA is $64,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What job categories do people searching Fixed Operations Manager jobs in Pasco, WA look for? The top searched job categories for Fixed Operations Manager jobs in Pasco, WA are:
What cities near Pasco, WA are hiring for Fixed Operations Manager jobs? Cities near Pasco, WA with the most Fixed Operations Manager job openings:
Infographic showing various Fixed Operations Manager job openings in Pasco, WA as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $64,286 per year, or $30.9 per hour.

Sustaining Software Engineering Manager

Cadwell

Kennewick, WA • On-site

$115K/yr

Full-time

Re-posted 10 days ago


Job description

Job Summary:
Cadwell is seeking a Sustaining Software Engineering Manager who will be solely focused on ensuring the highest quality and maintaining the performance and stability of their general release and Long-Term Service Release (LTSR) products. This critical role leads a dedicated team of engineers focused on production stability, maintenance, bug fixes, and patch management.
Responsibilities:
• Recruit, mentor, and lead a dedicated sustaining engineering software team; establish performance metrics and operational workflows to scale the team’s capacity.
• Define and manage escalation paths for urgent customer-facing issues in coordination with the Support Platform teams and Product Management.
• Act as a collaborative filter for incoming maintenance requests, ensuring they meet defined intake criteria before team assignment.
• Own the implementation and release (including documentation and paperwork) of critical production software bug fixes and security patches across the entire product portfolio.
• Maintain a high level of technical familiarity and code quality across all product codebases (EEG, EMG, Sleep, IONM, and CadLink).
• Ensure all software maintenance releases adhere to Cadwell’s Quality Management System (QMS) and contribute to its necessary refinements/changes.
• Partner with the Platform and Product teams to ensure fixes are integrated into the main development branch without introducing regressions.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in software engineering management or a high-level technical leadership role.
• Strong background in troubleshooting complex, multi-component software systems.
• Comprehensive Knowledge: Software Team Leadership, Staff Development, and Operational Workflow Design for Sustaining Software Engineering
• Comprehensive Knowledge: Stakeholder Communication and Management of Technical Escalation Paths (Internal and Customer-Facing)
• Thorough Knowledge: Regulatory Compliance and Quality Management Systems (QMS) required for Medical Device Software
• Thorough Knowledge: Advanced Troubleshooting, Debugging, and Production Bug Fix Implementation for complex software systems
• Thorough Knowledge: Technical Proficiency in C#, SQL, and desktop software development
Preferred:
• Experience working in a regulated environment, ideally in a medical or similar safety and/or reliability focused industry.
Company:
Since 1979, Cadwell has been true to its mission: Helping you help others. Founded in 1979, the company is headquartered in Kennewick, USA, with a team of 51-200 employees. The company is currently Growth Stage.