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Fixed Operations Manager Jobs in Tacoma, WA (NOW HIRING)

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Monetization Operations Manager

Bellevue, WA

$176K/yr

... off fixes Minimum Qualifications: * 12+ years of experience in program management, strategy ... operations * Experience operating as a trusted advisor to VP/SVP-level leadership, with the ...

Car Guys Inc.

Parts Manager

Tacoma, WA

$55K - $75K/yr

... Fixed Operations or Director-level roles - Leadership training and development-----WHY WORK WITH CARGUYS INC.- Access to top automotive parts manager and dealership leadership jobs- Personalized job ...

CarGuys Inc.

Parts Manager

Tacoma, WA

$55K - $75K/yr

Advancement into Fixed Operations or Director-level roles * Leadership training and development WHY WORK WITH CARGUYS INC. * Access to top automotive parts manager and dealership leadership jobs

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Fixed Operations Manager information

See Tacoma, WA salary details

$33.2K

$68K

$127K

How much do fixed operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for fixed operations manager in Tacoma, WA is $67,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.
What are the most commonly searched types of Fixed Operations jobs in Tacoma, WA? The most popular types of Fixed Operations jobs in Tacoma, WA are:
What are popular job titles related to Fixed Operations Manager jobs in Tacoma, WA? For Fixed Operations Manager jobs in Tacoma, WA, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Tacoma, WA look for? The top searched job categories for Fixed Operations Manager jobs in Tacoma, WA are:
What cities near Tacoma, WA are hiring for Fixed Operations Manager jobs? Cities near Tacoma, WA with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Tacoma, WA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,990 per year, or $32.7 per hour.

Fixed Operations Field Specialist

MSX International

Seattle, WA • On-site

$70K - $80K/yr

Full-time

Posted 8 days ago

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

170th of 485 rated business services

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Why Join Us?
At MSX, you will drive operational excellence and elevate customer satisfaction across client's dealership Fixed Operations. In this field-based role, you'll assess service capacity, identify opportunities for Express Service implementation, and coach dealer teams to maximize throughput, sales, and revenue through efficient processes.
Make a Difference
As a Fixed Operations Field Specialist, you'll be the expert who evaluates dealership Fixed Operations holistically and pinpoints where an internal Express Service model can deliver the greatest impact.
By analyzing:
  • Current capacity and workflow
  • Technician mix
  • Customer experience

You'll determine how Express Service can unlock additional main shop availability for customer pay and warranty work-driving higher throughput, increased sales, greater revenue, and improved customer satisfaction through reduced wait times.
What You'll Do
  • Be the expert: Guide dealerships through installation, training, and adoption/growth of their Express Service business
  • Coach and mentor: Empower dealerships to embrace and confidently leverage Express Service to get the most out of it.
  • Solve challenges: Listen, analyze feedback, and develop action plans that improve efficiency and performance.
  • Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message.
  • Leverage technology: Use Express Service tools and data-driven insights to drive utilization and success.
  • Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact.

Qualifications
What You Bring
  • 3-5 years in automotive Fixed Operations, with strong Express Service or Quick Lube background.
  • Proven ability to coach, train, and influence dealership personnel.
  • Strong analytical skills; comfortable interpreting KPIs and Repair Order data.
  • Excellent communication and presentation abilities.
  • Highly organized, self-motivated, and able to manage extensive travel.
  • Confidence in engaging with all levels of dealership staff.
  • Proficiency with Microsoft Office Suite.
  • Valid driver's license and clean driving record.
  • Home base within assigned territory and reliable vehicle.
  • Ability to travel up to 80% (mix of driving and flights, with overnights).
  • High school diploma or General Equivalency Diploma (GED) is required

Bonus Points If You Have
  • Prior roles as Service Advisor, Express Service Consultant, or Service Manager.
  • A college degree (or are currently working toward one).
  • Background in teaching, training, or coaching.
  • Experience working in fast-paced, independent roles where you set the tone for success.
  • Strong organizational skills and a proactive mindset.
  • Natural teaching mindset-always seeking improvement.
  • Passion for making a difference and driving success.

Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $80k based on current experience.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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