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Service Operations Manager Jobs in Spokane, WA (NOW HIRING)

Boise Cascade

Operations Manager

Spokane Valley, WA · On-site

$64K - $125K/yr

Responsibilities The Operations Manager is responsible for the yard, warehouse, trucking ... Today we're the only wholesale stocking distributor for building products that can service the ...

Marsden Services

Operations Manager

Spokane, WA · On-site

Company Overview Established in 1952, Marsden Services offers comprehensive facility services to ... The Operations Manager will oversee a regional operation and will lead the team in executing the ...

Boise Cascade

Operations Manager

Spokane Valley, WA · On-site

$31.11 - $60.43/hr

Responsibilities The Operations Manager is responsible for the yard, warehouse, trucking ... Today we're the only wholesale stocking distributor for building products that can service the ...

Amazon

Operations Manager

Spokane Valley, WA · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Walgreens

Pharmacy Operations Manager

Spokane, WA

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Spokane, WA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Spokane, WA

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Insomnia Cookies

Store Operations Manager

Spokane, WA · On-site

We are actively hiring for a Store Operations Manager (GM) for our location in Spokane, WA store ... Lead service components including stellar food quality, engaging customer service, employee ...

Amazon

Operations Manager - Spokane, WA

Spokane, WA · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

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Service Operations Manager information

See Spokane, WA salary details

$35.9K

$79.5K

$132.5K

How much do service operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service operations manager in Spokane, WA is $79,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $96,600.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Spokane, WA?

The most popular types of Service Operations jobs in Spokane, WA are:

What are popular job titles related to Service Operations Manager jobs in Spokane, WA?

For Service Operations Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Spokane, WA look for?

The top searched job categories for Service Operations Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Service Operations Manager jobs?

Cities near Spokane, WA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,520 per year, or $38.2 per hour.

Merchant Service Operations Manager

Corporate Tools

Post Falls, ID • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Overview
Corporate Tools in Post Falls, Idaho is searching for an expert who knows the ins and outs of all things credit cards, credit card processing and merchant services. You will be part of the beginning stages of creating a brand new service to our clients that will assist in offering complete online payments for their business. You will work with a team of developers, marketers and finance personnel to create, market and launch this service to thousands of clients throughout the country. Our business model will be cost plus a very minimal monthly fee for access to the incredible pricing we'll pass on. We are an Agent right now and in the process of becoming an ISO. If you've ever wanted to build an ISO from the ground up, where the customer comes before nickel and dime fees, this is your chance. It's a messy industry and we want to do it at a high level. This position is coded as "Hybrid" which means after initial training and on-boarding which will take place in office, occasional remote work is available. However, this role will be expected to continue to work in our Post Falls, Idaho office 2-3 days/week.
Wage
$100,000 / year
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Build an awesome credit card processing service for our clients that doesn't suck
  • Build and maintain relationship with sponsoring bank and credit card network
  • Develop creative strategies for attracting and retaining clients
  • Help us build a service from agent to ISO
  • Manage product launch and continuously search for ways to offer better service to our clients

Requirements
  • 5+ years previous experience managing and understanding the full scope of credit card processing, merchant services and independent sales organization
  • Previous experience running an Independent Sales Organization
  • Understand and stay current on industry trends
  • Ability to work in dynamic and fast-paced environment
  • Self motivated, independent learner and critical thinker
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire, and to become fully-vaccinated within three weeks after date of hire, to be considered for the job.

Apply