ZipRecruiter

Log In

1

Operations Performance Manager Jobs in Spokane, WA

Kalispel

Network Operations Manager

Airway Heights, WA · On-site

$85.60K - $114.80K/yr

Ensures infrastructure availability and performance required to support uninterrupted gaming ... Ability to manage 24/7 infrastructure operations with accountability for uptime and service ...

Amazon

Operations Manager

Spokane Valley, WA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

Itron, Inc

Business Operations Specialist

Liberty Lake, WA · On-site

$96.90K - $114.60K/yr

Duties & Responsibilities Financial & Operational Performance Management * Partner authentically with FP&A and business unit leadership to monitor performance against financial and operational KPIs ...

New

Buck Knives, Inc.

Operations Manager

Post Falls, ID · On-site

Managing the production team to ensure the highest Safety, Quality, Schedule performance and ... The Operations Manager will lead manufacturing operations with a strong focus on safety, quality ...

Buck Knives

Operations Manager

Post Falls, ID · On-site

Managing the production team to ensure the highest Safety, Quality, Schedule performance and ... The Operations Manager will lead manufacturing operations with a strong focus on safety, quality ...

Ulta Beauty, Inc.

Operations Manager

Spokane Valley, WA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Performance * Promote a culture of accountability to meet or exceed the store's goals related to ...

U.S. Lawns

Operations Manager

Spokane, WA · On-site

Evaluates crew leaders through performance expectations * Makes wage and compensation recommendations for crew members Safety Management * Chooses topics and implements all Safety Meetings, and fills ...

Buckle

Operations Manager (Full-Time)

Spokane, WA · On-site

$19 - $25/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their ...

The Buckle

Operations Manager (Full-Time)

Spokane, WA · On-site

$19 - $25/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their ...

Buckle

Operations Manager (Full-Time)

Spokane, WA · On-site

$19 - $25/hr

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their ...

Rover.com

Partner Operations Manager

Spokane, WA · Remote

Rover's Partner Operations Managers operate in a fast-paced, agile startup environment and are ... You will motivate, coach and develop your internal and external teams to exceed performance goals ...

BuyWander

Chief Operations Officer

Spokane, WA · On-site

$300K/yr

Chief Operations Officer - BuyWander Build the Engine. Scale the Machine. Make It Run. Location ... Performance: • Hire, train, and develop General Managers and site leaders • Build a high ...

NAC Architecture

IT Operations Director

Spokane, WA · On-site

$124K - $145K/yr

Manage vendor performance and contracts to NAC operational expectations. Business Data Systems ... Operations Lead the implementation and operational management of enterprise business systems in ...

OpenEye

Revenue Operations Manager

Liberty Lake, WA

$120K - $150K/yr

Revenue Operations Manager Who We Are OpenEye delivers intelligent cloud video technology to help ... You will play a critical role in improving revenue performance, enabling sales effectiveness and ...

next page

Showing results 1-20

People also search for

All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Spokane, WA

Operations Performance Manager information

See Spokane, WA salary details

$31.3K

$64.2K

$119.8K

How much do operations performance manager jobs pay per year?

As of May 30, 2026, the average yearly pay for operations performance manager in Spokane, WA is $64,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What does an Operations Performance Manager do?

An Operations Performance Manager is responsible for monitoring, analyzing, and improving the efficiency and effectiveness of an organization's operations. They set key performance indicators (KPIs), evaluate operational processes, and implement strategies to optimize productivity and quality. By collaborating with different departments, they identify bottlenecks and recommend solutions to enhance overall performance. Their work ensures that business operations align with company goals and deliver optimal results.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Operations Performance Manager, where skills in process improvement, data analysis, and team coordination are valuable. Common positions include operations analyst, project coordinator, and business analyst, often requiring knowledge of performance metrics and management tools.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What are popular job titles related to Operations Performance Manager jobs in Spokane, WA? For Operations Performance Manager jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Spokane, WA look for? The top searched job categories for Operations Performance Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Operations Performance Manager jobs? Cities near Spokane, WA with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you

Network Operations Manager

Kalispel

Airway Heights, WA • On-site

$85.60K - $114.80K/yr

Full-time

Posted 25 days ago

Job description

Summary of Functions
The Network Operations Manager is responsible for the reliable, secure, and efficient operation of enterprise infrastructure systems supporting gaming, resort, and corporate operations. This role ensures that network, systems, and core platforms consistently meet the availability, performance, and security requirements of a 24/7 regulated gaming environment.
The position leads infrastructure operations and establishes operational standards that enable consistent, scalable, and compliant service delivery. Success in this role is measured by infrastructure availability, service reliability, security control effectiveness, and team performance.
The role translates business and operational requirements into stable, supportable technology services and ensures infrastructure capabilities align with organizational priorities, regulatory obligations, and service expectations. The position provides operational insight and recommendations to support infrastructure planning and technology decisions, in partnership with IT leadership, while maintaining primary accountability for service delivery and operational performance.
Essential Duties and Responsibilities
Infrastructure Operations & Service Reliability
  • Ensures infrastructure availability and performance required to support uninterrupted gaming, resort, and enterprise operations
  • Defines, monitors, and maintains service level performance (e.g., availability, response, and resolution targets) aligned with business and operational requirements
  • Sustains system reliability through structured lifecycle management, including maintenance, upgrades, and capacity planning
  • Maintains operational readiness for system recovery and continuity in alignment with established recovery objectives

Cybersecurity Operations & Compliance Execution
  • Ensures infrastructure environments operate within defined security and regulatory requirements through execution of security controls and timely remediation of vulnerabilities
  • Ensures infrastructure operations are audit-ready through consistent documentation, control validation, and issue resolution
  • Coordinates response and resolution of security-related events to minimize impact and prevent recurrence

Team Leadership & Operational Accountability
  • Leads a high-performing infrastructure operations team by establishing clear expectations, accountability, and adherence to service and operational standards
  • Develops team capability to support current and future operational needs, reducing reliance on single points of failure
  • Maintains appropriate staffing, coverage, and skill alignment to support a 24/7 operational environment

Operational Improvement & Execution
  • Ensures operational processes and documentation support consistent, repeatable, and scalable service delivery
  • Drives resolution of systemic issues through root cause analysis and implementation of long-term corrective actions

Coordination & Service Delivery
  • Ensures infrastructure services support business operations, particularly gaming and guest-facing systems
  • Provides clear, timely communication of system status, incidents, and operational risks to stakeholders
  • Aligns infrastructure priorities with business needs to minimize operational disruption and service impact
  • Makes operational decisions regarding prioritization of infrastructure work, incident response, and resource allocation within established standards

Vendor & Resource Coordination
  • Ensures vendor-supported services meet performance, reliability, and service expectations
  • Aligns vendor activities and support with operational priorities and infrastructure needs
  • Provides input into infrastructure budget planning and manages resources within assigned scope to ensure efficient service delivery

Supervisory Responsibilities
  • Directly supervises Senior Network Administrator(s) and/or Systems Administrators (typically 2-6 team members)
  • Responsible for hiring, onboarding, performance management, disciplinary action, and termination decisions
  • Establishes team priorities, schedules, and operational coverage
  • Provides technical guidance and ensures adherence to operational standards
  • May oversee vendor resources supporting infrastructure

Education
  • Bachelor's degree in Information Technology, Computer Science, or related field required
  • Relevant combination of experience and education may be considered in lieu of degree (two years of relevant experience for each year of education)

Experience
  • Minimum 6-8 years of progressive IT infrastructure experience in enterprise environments
  • Minimum 3 years of leadership or supervisory experience with accountability for team performance
  • Experience supporting highly available environments with 24/7 operational requirements
  • Experience in regulated industries (gaming, healthcare, finance, or similar) preferred
  • Demonstrated experience with hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure)

Skills & Abilities
  • Ability to manage 24/7 infrastructure operations with accountability for uptime and service continuity
  • Strong understanding of enterprise infrastructure environments, including network, server, and cloud platforms, from an operational support perspective
  • Demonstrated ability to prioritize and resolve incidents based on business impact, particularly for revenue-critical systems
  • Working knowledge of cybersecurity operational practices, including access control, vulnerability remediation, and incident response coordination
  • Ability to ensure operational compliance with regulatory and audit requirements within a controlled environment
  • Proven ability to lead teams in structured, process-driven environments with clear accountability for results
  • Ability to implement and enforce standard operating procedures, documentation practices, and service expectations
  • Strong analytical and troubleshooting skills focused on root cause identification and long-term resolution
  • Ability to communicate system issues, risks, and priorities to both technical teams and operational stakeholders
  • Effective time management and prioritization in high-demand, interruption-driven operational environments
  • Ability to make timely, informed decisions in a 24/7 operational environment where system availability directly impacts revenue and guest experience

Other Requirements
  • Ability to obtain and maintain a WSGC Gaming License.
  • Ability to work nights, weekends, and holidays when required by business needs
  • Ability to maintain consistent, regular attendance
  • Valid driver's license and ability to meet enterprise insurability requirements.

Physical Demands
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made in accordance with applicable law.
  • Frequently required to stand, walk, and use hands for equipment operation
  • Occasionally required to lift and/or move equipment up to 50 pounds
  • May require climbing, balancing, stooping, kneeling, or crouching
  • Requires close vision, color vision, and ability to adjust focus

Work Environment
The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.
  • Primarily operates in a casino and office environment
  • Exposure to noise, flashing lights, and secondhand smoke in gaming areas
  • Occasional exposure to mechanical equipment, server rooms, and temperature-controlled environments

Travel Requirements
Occasional local travel between enterprise locations is required to support operational needs. Occasional out-of-state travel may be required for training, conferences, or enterprise initiatives. Travel is typically short duration (less than one week).
Hiring Preference
The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.
General Sign-off & Disclaimers
The employee is expected to adhere to all company policies.
At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.
Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.
Background Investigation: All candidates and employees may be subject to a background investigation.
The duties and responsibilities described in this job description are intended to represent the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
Responsibilities may be modified, expanded, or reassigned based on business needs, organizational changes, regulatory requirements, or direction from leadership.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
I have read and understand this explanation and job description.

Apply