Operations Performance Manager Jobs in Spokane, WA

Description

Are you ready to grow your career with an established company that values every employee's voice and empowers teams to perform at their best? Do you thrive in a fast-paced environment where collaboration, innovation, and service excellence drive success? If so, we invite you to explore an exciting opportunity to join our team as a Warehouse Operations Supervisor!

At URM Stores, Inc., our success is built on the strength of talented people who are passionate about making an impact, supporting one another, and continuously growing. If you enjoy learning, leading teams, and contributing to a high-performing operation, you'll find a rewarding career here.

We are currently seeking an experienced Warehouse Operations Supervisor to join our Warehouse Operations team in Spokane, WA. This role is ideal for a motivated leader with a strong background in distribution and warehouse operations, including receiving, order scheduling, inventory control, order selection, storage, loading, and will-call coordination.

Your Week to Week as one of our Warehouse Operations Supervisors:

• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
• Prepare, review, and/or analyze reports, and use information to identify operational improvements (e.g., production, quality, safety).
• Assist with maintaining and training a staff that can carry out the immediate and future needs of the company by communicating clear expectations that drive performance and personal accountability.
• Lead a high-performance culture in which team members are motivated, highly engaged and empowered with trust to achieve a safe work environment with best-in-class quality, cost control and efficiency.
• Oversee and monitor inbound and outbound activities in the warehouse (grocery, frozen, chilled and Repack/GM/HBC).
• Advise managers of operational condition, especially any situation that may create a current or future problem.
• Assure teams remain compliant with sanitation/safety requirements according to FSMA, WISHA and Federal OSHA regulations.
• Delegate responsibilities & assign personnel to carry them out. Follow up on the execution of assigned responsibilities to determine adequacy of performance.
• Ensure all policies and procedures are followed to minimize product loss and damage, including but not limited to inventory damages, inventory exceptions, claims, and transfers.
• Create partnerships as a team player with management across the organization.
• Foster individual employee development through a variety of daily engagements such as: coaching, mentoring, and training.
• Analyze existing business processes and logic that impact inventory throughout the company through personal observation and user interaction.
• Sustain a strong reputation for ethics and credibility within the company.
• Scheduled shifts may vary from days to swing shift and will be discussed during interviews.
• Achieve production objectives and perform other duties as assigned.

To Be a Successful Candidate, You will Need the Following Experience:

• Successful working experience in a lead/supervisor/management role in an operations facility.
• Ability to execute supervisory responsibilities in accordance with the organization's policies and applicable laws, including but not limited to training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Working knowledge of Microsoft Office: Outlook, Word, Excel.
• Comfortable working in an extremely fast-paced environment with rapid and everchanging priorities.
• Professional demeanor, keen social awareness skills with developed interpersonal communication skills to effectively interact with all parties involved with our business.
• Must have high-level of integrity, dependability, and a strong work ethic with a keen sense of urgency and results oriented approach.
• Excellent leadership and motivational skills.
• Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.
• Must possess excellent communication skills, especially in the development of actions plans and to ensure accountability and follow through.
• Union experience a plus!
• Logistics experience a plus!

A Legacy of Local Impact Since 1921

For over a century, URM Stores, Inc. has been the powerhouse behind independent grocers throughout the Inland Northwest. Our mission is simple: help local grocers thrive by handling everything from purchasing and warehousing to the timely delivery of top-quality merchandise.

What makes us unique? Our co-operative model means our Member-Owners aren't just customers, they're shareholders. We reinvest in their success by returning earnings to our Co-Op members as patronage dividends.

Today, URM employs more than 3,000 dedicated team members, including those at our subsidiaries Rosauers Supermarkets and Peirone Produce.

We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:

• An employee's pay position within the salary range will be based on several factors including, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs. Salary range $33.00 - $38.00 an hour DOE, plus so much more!
• Insurance Benefits - So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee's dependents!
• 401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
• Subsidized Life Insurance for employees and great rates for the employee's family.
• Company paid Long-Term Disability insurance.
• Short-Term Disability and Cancer Insurance available.
• Life Flight Insurance at Special Rate.
• Great vacation plan!
• Six Paid Holidays and four Paid Personal Holidays.
• Paid Sick Days.
• Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
• Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
• Plus, enjoy a variety of corporate discounts, from gym memberships, cell phone plans, to computer discounts!
• We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!

Ready to Apply?

If you're passionate about accuracy, compliance, and contributing to a team that positively shapes the employee experience, we invite you to apply! Please include your resume AND a cover letter detailing your interest and how your skills and experience align with this position.

Equal Opportunity Employer

URM Stores, Inc. is proud to be an equal opportunity employer, fostering an inclusive workplace where all employees can thrive. We prohibit discrimination of any kind and are committed to a work environment built on respect, inclusion, and opportunity for all.