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Automotive Service Manager Jobs in Spokane, WA (NOW HIRING)

Bridgestone Americas, Inc

Service Manager

Spokane, WA · On-site

$20.60 - $30.90/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Bridgestone Americas, Inc.

Service Manager

Spokane, WA · On-site

$21.63 - $32.45/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Bridgestone

Service Manager

Spokane, WA · On-site

$20.60 - $30.90/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Lake City Auto Care

Automotive Technician

Rathdrum, ID

$100K/yr

Automotive service technology training program completion or equivalent years of experience is required; associates degree is a bonus * 4-5 years of prior shop experience, or previous schooling, is ...

Buffalo Wild Wings

Service Manager

Spokane, WA · On-site

The Service Manager supports the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. This role provides leadership to the team, ensures efficient ...

Cintas

Service Manager

Spokane Valley, WA · On-site

$80K - $90K/yr

Requisition Number: 226445 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Lake City Auto Care

Automotive Technician

Rathdrum, ID · On-site

Qualifications • 4-5 years of prior shop experience, or previous schooling, is preferred. • Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is ...

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Automotive Service Manager information

See Spokane, WA salary details

$31.9K

$76.6K

$146.1K

How much do automotive service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for automotive service manager in Spokane, WA is $76,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $81,900.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Spokane, WA?

The most popular types of Automotive Service jobs in Spokane, WA are:

What are popular job titles related to Automotive Service Manager jobs in Spokane, WA?

For Automotive Service Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Spokane, WA look for?

The top searched job categories for Automotive Service Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Automotive Service Manager jobs?

Cities near Spokane, WA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Spokane, WA as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,588 per year, or $36.8 per hour.

Automotive Service Manager

AAMCO Transmissions and Total Car Care

Spokane, WA • On-site

Full-time

Medical, Vision

Re-posted 5 days ago

AAMCO rating

6.0

Company rating: 6.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

258th of 375 rated vehicle maintenance

Job description

We are looking for an Individual with Automotive Management Experience to join our team!
Manager responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
  • Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
  • Meet, greet and recommend services to customers
  • Manage technician workflow and the status of the customers vehicles' repairs
  • Order parts and inventory
  • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.
What We Offer:
  • Competitive compensation packages and incentive programs
  • Ongoing training and field support
  • M-F work week schedule, No Weekends
  • Growth opportunity
  • Medical, Benefits, and Vision Benefits
Job Requirements:
  • Minimum of 2-5+ years of Automotive Management Experience
  • Excellent closing skills
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast-paced environment
  • Coachable, honest and goal-oriented team player
  • Must have valid driver's license

What AAMCO employees say

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