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Service Operations Manager Jobs in Grapeview, WA

Compass Group

OPERATIONS SERVICE MANAGER

Tacoma, WA · On-site

$80K - $87K/yr

Position Title: OPERATIONS SERVICE MANAGER Pay Grade: 13 Salary: $80,168.40 - $87,500 Other Forms of Compensation: BONUS ELIGIBILTY Growth. Opportunity. Excellence. Canteen brings break time to

360 Talent

Operations Manager

Fife, WA

$110K - $130K/yr

Operations Manager - Instrument Repair Department Reports To: Bob Overmars, CEO Dotted-Line Reporting Relationship: Chris DeHart, Director of Operations/Technical Services Location: BPI Medical,

CVS Health

Operations Manager

Seattle, WA · On-site

$22.13 - $36.13/hr

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who

CVS Health

Operations Manager

Lakewood, WA

$22.13 - $36.13/hr

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who

CVS Health

Operations Manager

Seattle, WA · On-site

$22.13 - $36.13/hr

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who

CVS Health

Operations Manager

Seattle, WA · On-site

$26.30 - $40.30/hr

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who

Transdev

Operations Manager

Seattle, WA

$104K - $116K/yr

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of

ULINE

Operations Manager

Tacoma, WA · On-site

$96K - $160K/yr

Operations Manager Pay from $96,000 to $160,000 per year Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Drive the delivery of excellence! Apply your expertise to lead and influence a

ULINE

Operations Manager

Lacey, WA · On-site

$96K - $160K/yr

Operations Manager Pay from $96,000 to $160,000 per year Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Drive the delivery of excellence! Apply your expertise to lead and influence a

Uline

Operations Manager

Lacey, WA

$96K - $160K/yr

Operations Manager Pay from $96,000 to $160,000 per year Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Drive the delivery of excellence! Apply your expertise to lead and influence a

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All JobsService Operations Manager JobsService Operations Manager Jobs in Grapeview, WA

Service Operations Manager information

See Grapeview, WA salary details

$38K

$84.1K

$140.1K

How much do service operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for service operations manager in Grapeview, WA is $84,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $102,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is the salary of an operations manager?

The salary of a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service operations. Understanding and balancing these P's is essential for effective service delivery and operational success.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

How much should an operations manager get paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles with additional responsibilities or certifications can earn higher compensation, and benefits often include bonuses and performance incentives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Grapeview, WA are hiring for Service Operations Manager jobs? Cities near Grapeview, WA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

OPERATIONS SERVICE MANAGER

Compass Group

Tacoma, WA • On-site

$80K - $87K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,064 frontline employees who took The Breakroom Quiz

292nd of 430 rated business services

Job description

Position Title: OPERATIONS SERVICE MANAGER 

Pay Grade: 13 

Salary: $80,168.40 - $87,500  

Other Forms of Compensation: BONUS ELIGIBILTY  

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation.  Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

Key Responsibilities:  

  • Responsible for site visits and client retention
  • Assist branches with grand openings
  • Ensure we are compliant with local and national account standards; review corporate compliance reporting  
  • Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
  • Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
  • Coordinate efforts to improve the customer retention and client experience at the point of sale
  • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
  • Drive compliance to merchandising standards
  • Assess performance by location through audit reports (Quarterly District Evaluations)
  • Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.

Preferred Qualifications:  

  • A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
  • 3 years driving experience required.
  • Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
  • Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience.
  • Route management, retail and merchandising experience is preferred 
  • Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
  • Food & beverage experience
  • Excellent communication skills required
  • Must be able to travel to client sites
  • Must be passionate about providing world class service to our clients and customers
  • Must be able to lift 50 lbs. on a consistent basis.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 


Applications are accepted on an ongoing basis.


Canteen maintains a drug-free workplace.


Associates at Canteen are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID: 1532610 

Canteen  

Julia Lari 

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