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Service Operations Manager Jobs in Honea Path, SC

thyssenkrupp

Operations Manager

Greenville, SC · On-site

... services provided by the business, while ensuring that policies, procedures, and standards are in ... Frequent communication with Plant Managers and/or site Operations Representatives. * Travel/visit ...

Walgreens

Pharmacy Operations Manager

Laurens, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Simpsonville, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Simpsonville, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Simpsonville, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Greenwood, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Simpsonville, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Honea Path, SC

Service Operations Manager information

See Honea Path, SC salary details

$33.2K

$73.5K

$122.4K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Honea Path, SC is $73,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Honea Path, SC are hiring for Service Operations Manager jobs?

Cities near Honea Path, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Operations Manager

thyssenkrupp

Greenville, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Thyssenkrupp rating

7.7

Company rating: 7.7 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

199th of 540 rated manufacturers

Job description

Job Summary
Provide leadership and direction to insure the continual, efficient, and uniform operation of warehouse which will meet or exceed customer expectations in a safe and orderly manner. Enforce existing or develop and implement new plans coordinated with branch and corporate management to increase the reliability and continually improve the quality and efficiencies of the products and services provided by the business, while ensuring that policies, procedures, and standards are in conformance with company goals.
Job Description
This position will require travel up to 90% of the time as well as weekend flexibility.
Key Accountabilities:
  • Ensure that all functional areas of the company work within a culture of continual improvement in support of corporate 6S and Lean initiatives.
  • Execute and enforce plans and procedures to insure the safety of all employees and visitors at our facilities.
  • Ensure operations and equipment is in compliance to corporate guidelines and OSHA Standards.
  • Ensure that preventive and corrective action methods are followed to eliminate or correct procedures and practices which do not meet customer requirements.
  • Correct/clarify incorrect operational procedures.
  • Communicate and monitor progress towards company safety, returns and allowances, and on time shipment and 6S/Lean directives.
  • Evaluate and recommend new equipment purchases to enhance quality, capabilities and productivity.
  • Manage maintenance of equipment to provide maximum availability and minimum down time.
  • Work with the Plant Manager or Department Leader to establish goals, assess competency and direct operational output.
  • Hire, train, motivate, and discipline warehouse employees if requested or as required.
  • Purchase or direct the purchase of necessary warehouse supplies to ensure the ability to comply with written work instructions and customer requirements.
  • Frequent communication with Plant Managers and/or site Operations Representatives.
  • Travel/visit to each site as required.
  • Assist with customer problems, including on site visits where necessary.
  • Attend regional and corporate meetings when required.
  • Perform employee reviews as required or requested.
  • Other operational duties as requested by Plant Manager.
  • This is a position that works directly on the warehouse floor on or around heavy machinery.
  • Meets TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
This position has been identified as "safety sensitive" by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.
Qualifications:
Minimum Requirements
  • 4 year degree (Business or Engineering discipline) / working towards or equivalent work/life experience.
  • Demonstrated experience and/or training in labor relations, safety programs, ISO standards, Lean practices and sale functions.
  • Training in leadership skills, team building, motivation, strategic planning, finance and time management.
  • PC literacy including competency with standard office automation and productivity software.
  • Communication and Interpersonal skills necessary to effectively communicate with all levels of our organization.

Job Compensation
90-95k
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

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